Customers recognize the UHD38 4K UHD Projector's exceptional picture quality, frequently praising its sharpness and brightness, even in well-lit rooms. The projector's responsiveness is also highlighted, making it well-suited for gaming. Positive feedback emphasizes the enhanced gaming mode and its impact on the overall gaming experience. Many users find the projector ideal for movie viewing and other entertainment purposes.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-46 of 46 reviews
Rated 2 out of 5 stars
Not thrilled with this "4K" resolution!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy with the resolution spec claims 4K. I tried everything. I am sn optics major. Poor quality looking equiment and it feels and does poorly. Not sure will recommend
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Stopped working after a week
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Projector stopped working after doing an ok for one week. It turns on but doesn’t project any video on to the screen. Best Buy did troubleshooting and realized it is a defective piece. Going to replace it with Epaon 5050.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Had to pay a re-stocking fee for a defective item.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to pay a re-stocking fee for returning a defective item that I tried to make it work for 5 days, I was offered the option of a swap, but only after waiting for 3 days.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Failed after only 3 months
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After only 3 months I get a warning saying, FAN LOCKED, call a service center for repair. The projector then shuts down.
It was a nice projector until now but unbelievable to have it fail after such a short amount of time. Even with the warranty repair which will undoubtedly come, that’s only piece of mind for 1 year. $1,500 after tax is a lot to pay for a plastic brick.
This is the second Optoma projector I have had with a failed fan which renders it useless without a replacement fan. I tried and failed to find a proper replacement fan on eBay. The fan spun just fine but the projector software didn’t recognize it as actually being installed. As a result, despite the fan spinning just fine the projector still claimed a fan failure and would shut itself down.
I’m over Optoma at this point. My customer service request for this new problem got an auto reply saying they, “Endeavor to get back to me within 2 to 3 days.” What a lofty customer service goal they have set for themselves. I guess I shouldn’t be too surprised though. They never did bother to even respond to the request for a proper fan replacement I made months ago.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
So far so good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far great - no complaints. Does everything I expected
I would recommend this to a friend
Rated 1 out of 5 stars
Warranty is worthless!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Optoma is not appropriately honoring warranty on these. I bought mine late last year. It just completely stopped working a month ago - within the warranty period. They say they are in a parts shortage and can't fix it until parts arrive. However, they somehow have parts to build brand new ones. This is not a company that values existing customers. My next projector will be with a different company.