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Customer Ratings & Reviews

$315.99
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Comp. Value: $329.99

Customer reviews

Rating 4.7 out of 5 stars with 582 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the iO Series 9 Connected Rechargeable Electric Toothbrush for its exceptional cleaning capabilities, overall performance, and ease of use. Many appreciate the long battery life, useful app, convenient travel case, and helpful pressure sensor. However, some customers find the price to be high, and others have noted that the brush heads are different from the older Oral-B design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 582 reviews
  • Rated 5 out of 5 stars

    Great Toothbrush

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful cleans wonderfully. So many settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a great and refreshing clean after each use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Make brushing "fun". Good pairing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Make brushing "fun". Good pairing with my device.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pretty great not affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great! But not super affordable to justify.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush has more features than my older toothbrush

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Expensive but outstanding toothbrush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She fell in love with it the first day. Cleans great, lots of cool features. Might just pay for itself if it saves you some cavities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Clean Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new toothbrush and she enjoys it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt the best toothbrush I have ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush! The different settings are great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product is good, service was not.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is awesome. But Best Buy is where the issue occurred. I originally purchased the rose color for my wife but somehow it never arrived and got canceled the day it was supposed to ship. Reached out to a Best Buy rep and was given no help or explanation, just repeated the same thing over and over via chat. So I was forced to repurchase it in white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wicked smart toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic toothbrush, works better than advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid build product. Works and does as intended. I'd highly recommend to anyone interested.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not good enough for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right up front the basic brushing is great, but this is supposed to be a premium device that goes beyond basic brushing and this is where it misses. First off, the brush has no memory to upload your brushing coverage to the smart app after the fact. Who wants to have to always use your phone and brush together to gain those insights? Maybe my phone is charging elsewhere... maybe I'm using my brush in the shower. So the feature wasn't really thought through for the price point and really offers very little benefit given the limitations. Additionally, the travel case should support USB charging to eliminate the need to carry a separate charger. These may seem like small details, but that is what should distinguish a premium device from the entry level.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, just not worth the money, I was to lazy to do the app thing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen it has is comepletly unnecessary. The 5 lasted me 2 years. This is dumb

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Feels like u just came from the dentist

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i purchased this for my wife's birthday she loves it

    I would recommend this to a friend
  • Cons mentioned:
    Brush head

    Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not as good as previous models and broke within a couple months. The heads are extremely hard to get also

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Travel case has a proprietary cable...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocked that a $300 tooth brush would have a travel case with a propriety charging cable. So... going somewhere? Well... don't forget that cable. What a stupid thing for them to do. USB-C or it's not worth it...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment in for 2022. Love all the different options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems ok- liked my old made in USA sonicare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok so far. Trying to figure out why it’s $300. Had a lot of points so didn’t pay that otherwise not sure how I’d feel. Seems to clean nicely just downloaded the app so will see if that’s of any help.

    I would recommend this to a friend