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Customer Ratings & Reviews

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Comp. Value: $329.99

Customer reviews

Rating 4.7 out of 5 stars with 582 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the iO Series 9 Connected Rechargeable Electric Toothbrush for its exceptional cleaning capabilities, overall performance, and ease of use. Many appreciate the long battery life, useful app, convenient travel case, and helpful pressure sensor. However, some customers find the price to be high, and others have noted that the brush heads are different from the older Oral-B design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 582 reviews
  • Rated 3 out of 5 stars

    Loved it but had a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the toothbrush. Much quieter and smoother. The problem was after a couple of weeks, there was a blue stripe right down the middle of the little screen and I couldn’t get it to go away so I returned it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Toothbrush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent toothbrush. Also have a Sonic Care 9700. This brush is better in every way. The app used to guide you when you brush your teeth is better as well. The only negative I have about the brush is the batter life. Battery last about a week and they say it’s supposed to last 14 days which is why I gave it 4 starts. Watched a few reviews about this brush and they say the same thing about the battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery SUCKS !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dies while not in use in the case. Toothpaste does build up in the body of the brush

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Oral-b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference between my older oral-b but I did like that it came with 3 extra heads

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    E-toothbrush

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about the hype on this item I would rather have bought en a cheaper electric toothbrush. The sensor is wack. You brush your teeth and on the app it shows that your not brushing at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ORAL B IO9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best electric toothbrush. Love the Bluetooth technology, allowing users to see how well they brush their teeth

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Confusion about Brush Heads

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed with this. Didn’t come with much info inside the box, not sure if I got one that was returned or not. Had to search online what to do and what the brush head symbols meant. Still not 100% sure. Just a little frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted 18 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the $299 for a product that only lasted 18 months. Enjoyed the connection with the app and my Apple Health. It worked great until it didn’t work at all. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A cheap imitation of the previous model!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a previous model which simply stopped working on the morning before a long business trip. I bought the top of the line “iO” (don’t let the branding design persuade you) it is a bit less noisy and frankly I like the job it does. However they built a very sloppy device. The carry case does not fit the device, once closed the case is difficult to open and the device is to big to fit in the case. It nearly fits but keeps the cover from closing making charging on travel require you to jam the case. Yes I have tried every position and it simply does not fit. Sign of crappy workmanship. The case is made of the cheapest possible material so as a traveling worker, its not a happy result. The brushes are a new design so I gave away several extras I had on hand; they were not cheap either. It comes with four brush heads, which fit fairly well but not as with the earlier models, As a clean freak, its irritating, because you have o clean out the connection where the brush head fits on the device every time as it weeps water after use when standing vertically on the home charger base. Also it is not locked or magnetized to the base therefore it needs secure space on your crowded sink area or it gets knocked off and does not charge. Final assessment: Bye Bye Oral B. Thanks P&G!

    No, I would not recommend this to a friend
  • Pros mentioned:
    App, Battery life, Cleaning
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Health and Tec well combined :)

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed, this is an electric toothbrush with a great design and quite useful functions. I have to say that despite the price that seems to be high, it is really worth it if it is about taking care of your teeth. I think dental health is priceless and being willing to invest in it, this electric toothbrush is an excellent choice. I will not address many technical specifications that we have the technical sheet for, so I will say what in my experience I found. I have not seen so many functions in a single device of this type, which with the help of the app, which by the way is great too, offers a very precise cleaning quality. The app guides you and even teaches you how to improve the brushing of your teeth, as well as showing results in real-time thanks to the Bluetooth connection it has. I think that reading the user guide and good use of the app, you can have quite satisfactory results. In addition to all the functions and brushing modalities that it has, its screen is the perfect complement to a device as efficient as this one. You can select from language, LED light color, brushing mode, etc. Despite the fact that the screen is in color and it could seem that it would affect the battery consumption, this electric toothbrush has a long-lasting battery that with a charge of approximately 3 hours, could be used for weeks. The portable travel charger is simple but with enough space and compartment not to worry about anything other than toothpaste :) The color, design, size, and texture make it, in my opinion, one of the best electric toothbrushes on the market, as I mentioned above, the price is worth it. I definitely recommend this electric toothbrush.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY! Will grow mold.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brush began to grow black mold after 2 months! Too many moving parts for it to completely dry after use. I'll go back to the old one that has a little metal stick that attach the brush head.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this toothbrush. Love the screen on handle bright and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well has different settings and colors. Im glad i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    App, Cleaning
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Tech has infiltrated your oral care

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you're paying $300 for a toothbrush there are features you expect to be present, leaving you satisfied of your purchase. Let's go over the ones I believe are actually useful and enhance our twice-daily task of oral care. Color display: This toothbrush makes it easy to access and use all its features thanks to its display right on the brush handle. For example, if you choose to not use the app, you can still see the timer on the brush. This was encouraging to brush for the recommended amount. The app: I believe the app is fantastic. It has a very useful feature where it shows a mapping of your teeth while you brush, letting you know where you need to spend more time. For example, you might subconsciously be brushing one side of your mouth more than the other, but you never noticed. The apps function makes that information available to you. Pressure detection: This toothbrush has better pressure detection than any other toothbrush I have ever tried. We tend to brush too hard which actually damages the enamel on our teeth. Higher-end toothbrushes tell you when your pressure is too hard. This brush does that better than any I've tried. On top of that, the brush will even tell you when you're not applying enough pressure. That's something I have not seen on other brushes. Cleaning: This brush features a new friction-less motor from Oral-B that provides a superior cleaning. If used as intended, this brush will leave an excellent clean feel. High end carrying case: If you take your toothbrush on your travels frequently, then you will appreciate the carrying case. I have no concern of the case coming open, or letting things in. This case also charges your brush which is a very nice feature. CONS: I really only have one con for this brush. It might be obvious, the price tag. Ultimately, it is up to you to decide whether or not the price of this brush is worth it to you. For me, it's too high and detracts the value you receive for the price. This does not mean that I wouldn't recommend this brush, it's fantastic. If you want the best and have the extra money then you have found yourself the best brush on the market.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Oral B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mother she loved the way it functions but it keeped changing to the language to chinese and the case was cheap and the charger was unbalanced and keeper falling

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Teeth!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go this for my wife in the Rose Gold color and she loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great toothbrush. I bought it on deal which is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Brush head
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Get a better clean with the iO 9

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line: The Oral-B iO Series 9 is expensive, but it might be worth it if you need help building and tracking your brushing habits. Pros: packed with useful features (e.g., different modes, pressure sensitivity, A.I. mapping, useful app); includes charging travel case Cons: brush arm is large compared to manual and other electric toothbrushes; best features require app is open; not ideal for sharing Review: Out of the box, the Oral-B iO is easy to setup thanks to its multicolor display, which is largely used to help you select your mode (e.g., normal clean, whitening, sensitive, etc.) and keep track of your brushing time. The motor does a great job of delivering constant power to the brush head, and my teeth do feel cleaner after a few uses even after moving from another well-rated electric toothbrush. The pressure sensitivity also cuts power so you don’t over-brush your teeth. Where the iO really shines as a piece of technology, though, is in its ability to guide your brushing. With the app open, you can use “guided brushing” mode, where the brush and app work together to show you where you’ve brushed well (front, back, chew and zone) and where you need to continue brushing. For the most part, the feature works well, and I was surprised to see how much I was neglecting certain areas of my teeth. My one frustration, though, is that there’s no way to pause; if you hit the power button to stop the brush head, the app will automatically think you’re done and give you your report. It’s satisfying to place the brush on the magnetic charging base, and it hold the toothbrush well. Your battery percentage is displayed when you attach the base, and a single brushing session seems to use about 10% of the charge. The brush also comes with a charging case (and separate plug) for when you are on the go, negating the need to leave your electric toothbrush behind. Users coming from a manual toothbrush or a different style electric toothbrush will likely notice how much larger the brush head arm is in their mouth. The design of the neck arm (on the base) also looks like it might be difficult to clean/keep clean, since liquid could theoretically drip down into the gap between the plastic connector and the interior mechanical components. Time will tell, though, on what that area will look like. Finally, I have two minor complaints. The app does a great job tracking your data (it also monitors when you need to change the brush head), but it does appear that you need to have your phone and app open to record this information. It does not seem that the brush can save your brushing session information and sync it to the phone at a later point if it’s out of range. Second, it’s easy to share toothbrushes with removable heads, so it would have been nice if there was a way to manage multiple users’ data.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An Incredible Tool for Keeping Your Teeth Clean

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always just been a toothbrush guy, and I admit I'm probably not the best at keeping my teeth clean. I could definitely use a kick in the pants when it comes to proper dental hygiene. Enter the Oral-B iO Series 9 electric toothbrush. When I opened up the packaging and saw that the first thing to do was download the Oral-B app, I was like, "What the heck does an app have to do with tooth brushing?" The answer? A lot! Download the iPhone app, create an account, sync the app with the iO toothbrush, follow the prompts, and get down to brushing. When you start brushing, just open up the app, hit "Begin," and start brushing. A set of teeth, both upper and lower jaws, is seen on the smartphone screen. As you use the iO toothbrush, the teeth change colors, letting you know that you are doing a good job of brushing them. When they turn a sparkling white, you know that you've done a good job. And let me tell you, when you run your tongue across your teeth, and you can feel how clean and smooth they are after a good brushing with the iO, the first thing you think is, "My teeth haven't felt this clean since I went to the dentist!" In other words, the iO electric toothbrush isn't just about apps or telling you how well you are brushing your teeth, it does a fantastic job of getting them clean. And, if you don't do a good job or cut off your brushing a little early, the app and the toothbrush let you know about it! A couple of frowning faces show up on the app and on the small display on the toothbrush. I was like, "Nope, not leaving my toothbrush with a frown on it," and I kicked the toothbrush on and kept going until it gave me a happy face (usually about 2 minutes of brushing). There are several modes/functions in addition to just a plain daily cleaning. You can brush your tongue with a special mode, you can set the toothbrush to be gentle, you can track the quality of your breath, and you can even track if your gums were bleeding after a brush. This is a toothbrush that allows you to track your personal dental hygiene in such a way that those trips that you dread to the dentist will be a lot less stressful. Battery life is excellent. I've been using three times a day for the last week, and still have not had to charge it. Overall, I'm not sure how you can get a better electric toothbrush than this. I actually look forward to brushing my teeth, and that is saying something. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Clean

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Oral-B iO 9, I love that it has a travel charge case awesome! & a magnetic charging stand for home. It was a quick & easy blue tooth set up download led the app & was set up within 3 mins, personalized my set up. It comes with 4 replacement heads. Once your set with the app on your iPhone home you can actually watch your phone for the amount of time spent on each section of teeth as you brush it tells you if your putting to much pressure & if you’ve over brushed a section. It has several brush settings & you can also track brushing your tongue,flossing & mouth wash. Was totally happy with my new toothbrush & the charge lasted.

    I would recommend this to a friend