Customer Ratings & Reviews
- Model:
- IO9 M9.4B2.2A BK
- |
- SKU:
- 6413265
Customer reviews
Rating 4.7 out of 5 stars with 582 reviews
(582 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the iO Series 9 Connected Rechargeable Electric Toothbrush for its exceptional cleaning capabilities, overall performance, and ease of use. Many appreciate the long battery life, useful app, convenient travel case, and helpful pressure sensor. However, some customers find the price to be high, and others have noted that the brush heads are different from the older Oral-B design.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Messy, only worked 7 months, bad CS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had earlier oral-b elecric brushes and they lasted 10 years with minor loss in battery fade. Was excitef to upgrade to this series 9, at $300. Was thrilled, but quicky learned that needed to brush directly over sink or it would spray and drip toothpaste eveywhere. I was adjusting. Then 5 months in, it would die after 20 seconds (battery said 96% when started). I thought it was a fluke. Then it happened every time. I called oral b, they said if i mail it in, they can try to service it. I’d be without a toothbrush for 6 weeks. They dont just send out a replacement. They dont trust you that the product is defective. They dont trust youll send it back. They offered send me a manual $5 toothbrush to use temporarily. The toothbrush is a lemon. Many others have same issue with this model. Oral-b doesnt offer to replace. I would avoid this model. Im still looking for a replacement but scared to buy another high end oral-b product.
No, I would not recommend this to a friend- Cons mentioned:Brush head
Rated 1 out of 5 stars
stupid brush head design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a really bad design that the brush head comes with a hole or even two. water and toothpaste trapped in the head becomes black filthy suff over time. Seriously why Oral-B does this? for better sale of heads? pushing customers to Philip?
No, I would not recommend this to a friend