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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.7 out of 5 stars with 569 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the iO Series 9 Connected Rechargeable Electric Toothbrush for its exceptional cleaning capabilities, overall performance, and ease of use. Many appreciate the long battery life, useful app, convenient travel case, and helpful pressure sensor. However, some customers find the price to be high, and others have noted differences in the iO brush heads compared to older Oral-B designs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 569 reviews
  • Cons mentioned:
    Brush head

    Rated 4 out of 5 stars

    Good but has some usability issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it has the smaller round head. I have it attached to my iPhone so I can use the brushing guidance through the app. One note, I also use the Sonicare Diamondclean 9700. The Oral-B iO 9 is good but it has several issues. 1. The battery life is not great. After a single clean, it goes from 100% down to around 91%. 2. The app doesn't track the brush location very well. This has been mentioned on a few videos on YouTube. I'll have the brush in the top front and it keeps jumping to top left or top right. 3. The brush heads have slots cut into them which causes the toothpaste to drip through to the brush head base which ultimately runs down my hand and arm. The brush appears to do a good job cleaning (again, i use the Sonicare right after I use the Oral-B so I can't say which one is doing a better job.) Also, the Oral-B only comes with 1 type of head. The Sonicare has Gum Health, Plaque, Whitening, Toungue Care, etc.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning

    Rated 5 out of 5 stars

    Great Toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made. Super quiet brush action. Deep clean action. 3 hr charge time. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go without it. Easy to use and my teeth feel clean fresh every use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Electric Toothbrush I ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IO Series 9 electric toothbrush is amazing, gentle, not heavy, easy to maneuver and quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great Toothbrush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush cleans your teeth very well and has a setting for different types of cleaning. Comes with a charger for home and the travel case can also charge the toothbrush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great toothbrush!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I had an older Oral B 7000, and the way this motor works is incredible, more smooth. I love the timer on the screen, it gives you a smiley face if you brush for at least 1:30 seconds. The pressure sensor is another favorite. The tongue cleaning mode another plus! When I first started using this, my gums were a little sensitive so I used the sensitive and extra sensitive modes. Anyway, I love this toothbrush.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    recommend this for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dentist recommended me this product. My teeth feel great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing for Hygiene!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing toothbrush it helped me decrease my cavities after years of constantly getting them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, very nice upgrade, es expected of OralB, happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Greatness that comes with me a hefty price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was this worth $300? Yes, my teeth feel dentist clean after every session and that’s priceless. However, I’m not convinced it sets itself apart from cheaper Oral B models enough to justify its price hike. The app is awesome, and the brush’s build quality is fantastic. Overall, 4.5/5 purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Make Clean Teeth Effortless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several products like the Oral B I/O toothbrush including Braun Oral B toothbrushes from many years ago. I have also tried the major competitor to this toothbrush. I found it hard to believe that Oral B could have made that much of an improvement on their previous product. This replaces a Braun Oral B toothbrush from the late 1990s to early 2000s. I highly recommend this toothbrush. I cannot compare it to the Series 7 & 8, but I would think they are similar. I also recommend purchasing this item through Best Buy because if there is a problem you can always walk in and get help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly enjoy this. The directions in the app make it easier to see where you need to focus your brushing although unfortunately it’s not perfect.

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app Shows great info on how one brushes and other recommendations

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Overall a great toothbrush!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a Sonicare toothbrush most of my adult life, and decided to try OralB due to some reviews I read online. I prefer the OralB for the way it gives feedback - changing the color of the lighted ring to tell you if you're pressure is just right or too hard. I like the app it comes with too (it's superior to the Sonicare in a few ways), but I rarely have my phone next to me when I'm brushing my teeth. I only wish it had a UV light for the brush head, like the Sonicare did. You have to let it dry upright (separate from the brush handle).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great toothbrush

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Father’s Day gift for my husband as he needed an upgrade from his old OralB toothbrush as I have this one is it is like visiting the hygienist everytime I brush my teeth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THIS IS THE ONE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new toothbrush. This truly has changed my entire mouth. My teeth are literally so much cleaner than ever before, and the tongue clean option is great as well. If my teeth are feeling sensitive, I can switch to the Sensitive mode. The charging travel case is very convenient as well. This is my first smart toothbrush, and I couldn’t be happier with my purchase. The feel and design of this is outstanding. The quality is definitely there as well. Oh, and it also tells you Good Morning and Good Night. I would absolutely recommend this toothbrush 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush is amazing. Super simple use, love how it connects to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oral

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest it made your mouth like you at the dentist Greatest *$

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great toothbrush, though the cost can be quite muc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I just wanted to say I love this product. I feel the way it brushes does better than just about any product out there. However, the only reason I couldn't give this 5 stars (and I would give 4.5 stars if possible), is that the cost is extremely prohibitive. I would be willing to pay $199.99, but $299.99 is too much. That being said, I had $130.00 in Best Buy rewards so that made it an easy purchase. The toothbrush comes with 4 brush heads initially so that also helps (recommended replacing the brush heads is at 3 month intervals). You won't be disappointed if you do purchase this toothbrush, the value though is a bit prohibitive though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy, my go to place for all of my tech needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB carries the best variety products!!! The service and product are excellent. V/R, Ken H

    I would recommend this to a friend
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