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Customer reviews

Rating 3.7 out of 5 stars with 65 reviews

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74%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Rated 3 out of 5 stars

    Great backup phone incase you lose yours

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my iPhone stolen needed backup phone good phone for this purpose doesn't have all features my iPhone has but good for temporary basis.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not fully compatiable with Sprint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone on a friday and fought with all weekend. The phone could not lock on to a 4g LTE signal on the Sprint Network. The signal constantly went in and out, sometimes with no signal at all. After a couple of days, I switched back to my old LG K30, which gets excellent reception. It is my belief that the Orbic Wonder is not 4g LTE compatible with Sprint.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Bad Investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased August 2018 no longer hold a charge. Contacted Orbic customer service for warranty repair. Customer has to pay for shipping to and for return even if phone is not repairable. Should have purchased a Motorola their customer service is great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone to use on Simple Mobile. It’s listed as one of the compatible services right on the Best Buy site. But it does not work. Simple mobile says it will not work on their network. BUYER BEWARE. Orbic customer service is non existent. They want me to download an app to make a simple phone call. Utter nonsense.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great at first, but after a year or so, even after factory reset, the phone gets super slow. For instance, trying to text will take about 10-15 seconds per letter.

    No, I would not recommend this to a friend