Customer Ratings & Reviews
- Model:
- 78-80566
- SKU:
- 6512640
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the 5k mAh Wireless Power Bank for MagSafe's long battery life, compact size, and high quality. Many appreciate its portability and strong magnets, making it convenient for travel and everyday use. However, some users noted that the power bank can get warm during use, and the MagSafe functionality may not be perfectly reliable for all devices. Overall, the positive feedback on battery life and convenience outweighs the concerns about heat and MagSafe performance.
This summary was generated by AI based on customer reviews.
Didn't work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. Left it plugged in over the weekened and it never turned on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Selene! So sorry to hear about the trouble you've had with the Power Bank for MagSafe. We understand how that could be a bit disappointing. If you hold down that button on the bottom of the Power Bank, do you notice any activity with the lights next to it? That button should initiate the charge to your device. If that doesn't work, please give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to troubleshoot things with you further and help find the best possible solution for you.
Warm Regards,
OtterBox Customer Support
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mother for Christmas she loves it!
I would recommend this to a friendNot good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge up too slow. It makes my phone hot while charging too. Not worth what you paid for.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're having a disappointing experience with your current OtterBox Power Bank. We'd love to learn a little bit more about how that unit is being used and work to get things properly amped up with some potential troubleshooting tips or even a brand-new warranty replacement if necessary.
Just give our supercharged Otters a call at 1-855-688-7269, and we'll get right on the case!
Happy Holiday Season,
OtterBox Customer Support
- Cons mentioned:Heat
Im sticking with cords
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 yeah old 9k mah Randomorder battery pack charges twice as fast and doesn’theat up my device. Even while playing games. This on the other hand does heat up, barely charges and barely holds a charge. Im doing this all on a 12 mini which is a shame for the product. Wanted to like it but not good enough.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're so sorry to learn about any disappointment you've had with the Wireless Power Bank for MagSafe. This accessory has a charging capacity up to 5 mAh, so this Wireless Power Bank for MagSafe will be a bit different in comparison to the other product you mention. This Power Bank shouldn't be heating up like that though and it definitely should be holding a decent charge so you can keep your iPhone juiced up on the go. We'd like to dive a bit deeper into things with you in order to better understand what's going on here. Please give our customer service team a call at 1-855-688-7269 and they'd be more than happy to help find the best path forward for you.
Warm regards,
OtterBox Customer Service
Súper Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So good is necessary for my travel my work ILove this product
I would recommend this to a friendIt’s alright
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but does not charge my phone to 100. Could hold more charge
No, I would not recommend this to a friendCharger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, price is great, I would recommend to buy this
I would recommend this to a friendPortable charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and stores easily. Would buy again.
I would recommend this to a friend
