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Customer Ratings & Reviews

Your price for this item is $21.99
The comparable value price is $39.99

Customer reviews

Rating 4.8 out of 5 stars with 2165 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,165 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safety and security on two levels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the design even though I have a iPhone X. It still worked out great. Unfortunately, it did not have the magnetic backing for when I driving. But it did have that extra security and easy to use. I would say be cautious of your silent mode when placing your phone into it because it will turn it off and you’ll miss a lot of alerts or phone calls. I have yet to drop it and it has protected from being in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fantastic phone protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a lot of shopping around to find the right size case for my iPhone as I have an older model.Best Buy was the only place that had the right size and this Otter Box is great.I've had my phone fall onto pavement 5 or 6 times and no harm done at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and easy to use not bulky at all if you want protection with a sleek look this is a great option with the price being as low as it is you can’t beat it. Such a deal I thought something was wrong with it but there is nothing wrong with it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    I like this case for the protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I One of the case that was great for protection but also I wanted to case that was not bulky and this is perfect fit right into what I was looking for the protection and ease of taking the phone in and out of my pocket because the case is not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box commuter case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get case for blue collar workers!! Helps protect and make you phone feel nice and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    The good protective case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, does protect against drops, (I've had a few) and it seems lighter then the one I had previously. Thanks to the tech guy that put it on because he went through several before he was satisfied that it was right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OtterBox Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was easy to install, lightweight and looks good. I have already dropped my cell phone several times after installing the new case and there was absolutely no damage to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    RL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the case I use with my Black Apple iPhone pro-max I like the black case with Black phone . Always have used OtterBox for extra protection for our phones . Can’t beat the durability and protection of these cases for your phone. Specially on the cost of these phones

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Otter this world!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otter box is great! I was always dropping my phone and I cracked the glass twice! With the Otter box I don't have to worry. I really like the way it protects the phone when I drop it or rolls off the seat of the car and is not damaged. I would highly recommend it for anyone that drops their phone often. It has a really durable outer design that is comfortable to wear and looks good too! I thought the price was very manageable also and recommended it to my children who also drop their phones often. It will probably save me a lot of money not having to buy more phones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my iPhone 11 case, so durable as well. Love this case!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Color, texture, fit, price, condition

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter Box Commuter Series iPhone 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and great fit for my iPhone. Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly and protects my phone from all the elements. Couldnt do with out it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome iPhone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox has been a lifesaver. I've dropped my phone several times now and it has remained unscathed and fully operative. The OtterBox Case is perfect for Apple iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    All Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great entire time until I upgraded my iPhone and bought a new one for that. Great protection, fit well in pockets. ASll good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim yet very protective and great against drops. I've never cracked a screen or damaged my phone while using commuter cases. They essentially stay on for the life of the phone without needing replacement. Usually by the end of the 2-4 year period of owning a phone before upgrading I typically experience a small break in the plastic towards the charging port but that's really it. Like I said, I've never dropped it and had a screen crack - the case is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Effective protection, not a cute look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged, great protection. If you want a phone to last for years (or just to be undinged for trade-in/resale) this is a sound investment, especially if you can get it at a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and sturdy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband, who does not take care of his phone! I have used Otterbox for over a decade and they are the best protective case out there!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Commuter case fits the iPhone 11 perfectly and has enough of a ridge on the side to protect the screen. I like the cover for the lightning port as I have had instances with prior iPhones where fuzz will get into the port making it difficult to charge the phone. The combination of hard shell and soft shell fit together nicely and provide the type of protection I need. I had this case for my old iPhone and gave it to my son for his older phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Almost as good as the Defender Series, but slimmer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the OtterBox Defender on my iPhone XR for over 5 years. I dropped it a lot without any damage to the phone. The rubber casing lasted well but after I ran over the phone with the lawn tractor wheels, a corner or the plastic case had a small crack on the bottom. The Commuter seems just as robust with a slightly thinner profile. I've already dropped it 3 times but it just bounces and keeps rolling along. It cost less too.

    I would recommend this to a friend
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