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Customer Ratings & Reviews

Your price for this item is $21.99
The comparable value price is $39.99

Customer reviews

Rating 4.8 out of 5 stars with 2167 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,167 reviews
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s saved my phones he times I have dropped. Easy to install and sleek not to bulky. I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Prefect iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use if your IPhone falls a lot. Perfect to use at work. Prefect protection for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great way to prevent breakage and future problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Otter box Commuter case because of recent problems with connection on iPhone 6s (too much dust caused charging delays), Otter box has flap that goes over charger. Despite lighter material case still feels a bit bulky but works on breaks. Good price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    GREAT CASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case online, but was a bit apprehensive. Upon going to the store to pick it up, and seeing it, I was concerned the side profile of the case might not be sufficient to protect my new iphone 11. After some In-store discussion with an associate who said she highly recommended the case as providing the best value for $, in terms of protection and price, I stuck with it. I’m so glad I did! LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    OutterBox

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t go wrong the purchase of an Otterbox to protect your investment. Totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects weell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I found this on clearance and it does an excellent job . Protects phone and has a guard along the edges to protect the screen. Otter box is a great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought case for my phone I like grip and comfort of the phone case I am impressed with the quality I like that it’d slide in and out fairly easy I would recommend this case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad (only option)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only option for the model of phone I was looking for a new case for. Price was a bit high for a small chunk of form molded rubber. It is serviceable overall though the hard rubber flap covering the port for powering cable or earbuds is challenging to open enough to attach those cords.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A great protective case for drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case, especially for people who might drop their phone on occasion..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this product was so easy to install on my phone. The grip around the case makes it easy to hold onto. The only downside is that you have to purchase a screen protector separate.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Tried and True Design but slim down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and really sturdy. Like that it’s slim down compare to the OG versions. Everything fits nicely and it provides great protection for the phone without being bulky. Like that is has a soft shell along with hard outer shell. If you’ve have Outter Box cases before, then you’ll be familiar with the design and quality. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    OtterBox Commuter Series case for Apple XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter Box protector is solid. It fits snugly in case and controls are very responsive & accessible. The reflex on the charging cover takes a little getting use to but it covers and protects this port well. One short misdrop showed the resilency for this case. The price was good in the mid-range for other OtterBox options.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Comfortable, good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has a great appearance, is comfortable to carry, and provides good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protects Well !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Commuter Otter Box case that I have purchased over the last 4 years. This one is to fit the new iPhone 11. The previous iPhone 6 Plus case protected my phone from damage for 4 years. Believe me, the phone was dropped many, many times and I traded it in without any dents, scratches or damaged screen. I have used the Defender in the past on work phones and the Commuter is less bulky and frankly looks more like part of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In search of an OtterBox for an older phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a otter box and seeing that my phone is an older phone I was having trouble finding one . I even went to my carrier looking for an otter box and they said the phone was to old I would have to order on line .. I thought to try Best Buy as I always have great service and the staff is very polite and helpful . Long and behold, I found one at Best Buy .. I was very happy as a matter fact it was the last one thank goodness. I will always recommend Best Buy.to everyone..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well into the iPhone 11, had this case for two yeats finally started to wear out a little, recently bought it again and it feels much nicer than the previous one. There is no stand on the phone case to prop up your phone but i still love this case, its saved my phone from cracking or breaking many times.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, provides excellent protection without adding too much bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    perfect combination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combination between protection and ease of use. Not bulky and provides necessary protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit was perfect. Price was good. Great value. Nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Used iphone deal at Best Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase of iphone 11/xr - black was a great buy since it was a used iphone with a discounted price. I can't afford to purchase a new iphone because of the full retail price so a Best Buy used iphone is a great deal for the price.

    I would recommend this to a friend