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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.8 out of 5 stars with 2175 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,175 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox case works great to protect my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Protective case but can be bulky for some

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose to protect the phone and feels quite secure. It is thick case with nice material and color. Some people can feel it is bulky. However the back is quite slippery and if I lean it up against something the phone will generally slide off. A few times that almost caused the phone to fall onto the floor. The grippy portion comes from the inside layer which is some sort of rubbery plastic. It’s nice that the rubber grip peaks through in the back of the case but it is a very small area. All the holes line up nicely and buttons are easy to press or switch (silent mode). What can get a bit irritating is the protector for the charging port. I have to wrestle with it every time I want to charge and having to do that at least once a day is getting a bit tiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my mom when I bought her new iPhone which she loves it is the ideal phone for her base off how she use her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Dropped it? NO problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a decent price. This case does a great job of protecting my iPhone and I've dropped it as proof!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like phone cover .i work outside and always drop my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    non intrusive protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protects even when dropped multiple times. easy to use. non intrusive casing

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Otter box screen case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! I dropped my phone so many times accidentally, so far nothing happened to my phone only glass screen protector sometimes cracked little, but not recommend you purposely try it though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Grandma Approved

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my grandma and she loves it, she drops it often so this is the perfect case for her.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second otterbox commuter I've owned. Last one was for a 6s. Had it for years with zero damage to the phone despite dropping a few times. New one fits great and I expect the same protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent IPhone Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPhone XR cover split, so I went to Best Buy for a new one. I am very pleased with my new Otterbox purchase. It looks great on my phone and is rugged enough to handle the day to day usage. Otterbox covers are top of the line to protect your phone. This is a good choice for anyone wanting the best protection for their phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New box for old Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing the otter box that i bought with the phone. It did not last. This one seems better. Iphone 11 so it was a sale price and a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Well fit case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fits well and easy to install. Quick delivery, too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better than before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my work phone. More of a robust cover than what I has

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Sweet case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tight case that slips easily into a pocket. Buy the screen protector and you have full coverage from drops. Not water proof, but does a great job protecting your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    As expected, great case from Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox covers for my devices for years. They have protected them from many falls. Based on the fit and quality materials used in this case I expect no less from this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, inexpensive solution that will last! Very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job to protect your phone. The Commuter isn't as roughed as original Otterbox case as this is the second one which broke/ failed from normal daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection for your phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox commuter series case is a great case to protect your smart phone. It isn’t bulky at all. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Keeps iPhone in perfect condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this same case for all my iPhones for 10 years. My wife and kids are always buying the expensive designer cases and their phones are constantly cracking. The commuter case has never failed me. I have had to replace the case a few times but my phone has never been damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it makes your phone a little bulkier but the piece of mind to be able to drop it with no bumps it's worth it. I only buy otter boxes

    I would recommend this to a friend