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OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 3050 reviews

95%
would recommend to a friend

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Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Pretty yet pain to set up

    Posted
    MomOfThreeYoungKids
    • My Best Buy® MemberMember

    I bought this because it was a nice color and because it cost less than the Defender series ($10 less). It also appeared to be sleeker and I didn't think the Defender series looked sleek enough. I go ahead and buy this... I see there is a screen protector kit. It's like a sticker. You wipe down the iPhone with an antistatic cloth. You place the "sticker protector" on the phone. Now, this was the tricky part. It was hard to put it on perfectly. Kept trying again and again. The kit also comes with a tiny key fob type card (without the fob part) so you can push out air bubbles. Then, you take the top cover off of the screen cover. Then, you put the plastic case over the iPhone with the screen protector on it. When this was done, the screen protector was curled out of the bottom of the rubber cover. Tried putting this back in, but realized if it was this difficult to set up, it might get worse over time. I was disappointed. I returned this within the hour and paid $10 more to get the Defender series in blush/cream. (NOTE: I did find it on ebay for $27, so there are ways to get this cheaper. I just needed this now.) Also, I didn't like how the rubber openings around the cover edge weren't closing flush. Maybe this would be fine without the protective screen cover. What the Defender case had that this didn't was the screen protector was actually PART of the case... And, the Defender series case for the iPhone 5 was actually nicer than I expected it to be and sleeker than portrayed in photos.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love It!

    Posted
    SDQT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought all of my children iPhones this Xmas during the Black Friday sales and had to grab a protective cases. I’d previously heard about the sturdiness and good quality of Otterbox cell phone case products but could not afford/could not justify the high price. Shortly after Black Friday, I found these on sale for a reasonable price (buy 3 phone cases and get a certain %-age off - $17.99 & w/ tax come out to be $19.XX) with immediate availability for in store pick up and the right color, so I was sold. When I was putting together my product, I was pleased to find a screen protector w/ installation goodies included (installation card, guide and soft wipe)....WOW! I’ve owed many different cell phones and have purchased cell phone cases (previously preferred Speck) but I now want to exclusively buy Otterbox in the future and will tell all my friends about it! I mean, they even thought about the screen protector!!!! Not to get crazy about a screen protector but the folks at Otterbox certainly thought about their consumer demographic (wide enough to include a mother’s children in this case) in addition to saving me the inconvenience of researching and having to purchase yet another product, a screen protector. This alone tells me that Otterbox values me as a customer b/c they value protecting my investment - an expensive cell phone. You’ve got a customer for life. Customer Service at Best Buy was quick, friendly, easy and efficient...just the way I like it...I quickly get on with the rest of my day and so do they! Thank You so much Otterbox and Best Buy — our family’s Xmas is going to be one unforgettable day!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Confident it will protect your phone

    Posted
    ten96lt
    • My Best Buy® MemberMember

    I bought the OtterBox and picked it up in-store the day after I received my iPhone since I heard the back can scratch easily and didn't want to wait for the case to be shipped. I do have to say this case does look like it can take a licking. The phone fits snug into the case and doesn't feel like it would fall out if dropped. While I do not feel like testing the limits of abuse this case can take, it has held up very well to everyday use and removed my worry about scratching the phone when i put it down somewhere or any other everyday hazard. Only issue seems to be the screen protector. I was able to apply it well if I do say so myself, but it left the cloudy look on the bottom edge of the phone that won't go away even with a credit card or using their edger. The good news though is the case covers the edge, so I don't see it when using it, but it may be a nuisance for some to know it's there. I do have the feeling I will be replacing the shield sooner rather than later so you may want to invest in shield you're confident in now rather than use theirs. Overall, definitely worth the investment if you want to keep your phone in good shape, especially when it comes time to resell for your new upgrade in the future.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great less bulky protective case

    Posted
    PsychoBear
    • My Best Buy® MemberMember

    Both me and my fiance purchased the Iphone 5 and as soon as we did we purchased the commuter case, mine black hers pink and white not that color really matters. Both of us have taken our phone out and put them back in to clean the inside of the case and have had no problem with breaking them, its pretty simple if the way your trying to get the case off isn't working don't force it and it wont break aka don't be stupid. Next I have no idea what this guy is talking about "The Apple lightning adapter will not plug in to the bottom of the phone because it cannot reach through the opening. Seems like a pretty big design flaw. Since most people will not be willing to remove a case like this every day, this basically makes the case unusable." obviously he cant find the flap at the bottom of the phone that is there so you can plug your phone in.... I don't know people amaze me. Moving on, I have dropped the phone twice but not from very high up nor on a very hard surface but still the phone nor the case was damaged. If you are in a very physical job, known for being hard on phones, or maybe even a little clumsy you know happens to all of us this case isn't for you look into the Defender. But if your work is the opposite or if your just really cautious of your phone this case this work just fine for you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Cell Phone Case

    Posted
    RideWithPeterson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own three iPhone 6s Plus and a 5s. I purchased one each of a Defender, a Ballistic Tungsten Tough and Ballistic Tungsten Slim to easily identify each Space Gray 6s Plus unit. I thought the Defender was a bit of overkill compared to the Ballistic Tungsten Slim, but those cases are impossible to find in stores, so I looked to Otterbox since I loved it for my iPad Air 2. I exchanged the 5s Defender for the Commuter because it is a simpler case to deal with. I don't like screen protectors so having the option to toss the plastic cover was fantastic. I also like the two-piece design of the case - simple removal for monthly cleaning of the iPhone. I haven't dropped my 5s yet with the Otterbox, but I am sure it will protect as well as the Ballistic cases do. As for Ballastic, I LOVE those cases. I intentionally drop my 128GB 6s Plus from my ear (6'1") to prove just how effective their cases protect from damage. I like the look and slim profile of the Otterbox. Im not a fan of the new Ballistic case design, so when I get an iPhone 7s Plus (skipping the 7 Plus) I will likely get the Otterbox.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Okay, But Not Great

    Posted
    R8it
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    One of the reasons I purchased the OtterBox phone protector for my iPhone was for the price. It was significantly less expensive than another brand that I had purchased in the past, so I thought I would give it a try. Once I fitted the OtterBox to my phone, I quickly discovered why it is less expensive. To begin with, even though the case protects the phone on all sides, the case is not waterproof. Although I haven't yet dropped my phone, the quality of the case appears as though it would withstand a decent amount of shock. The biggest disappointment for me is in the functional fit of the case with my phone. The case fits tightly around my phone, to be sure, however, pushing the power button on the top end of the iPhone through the case is rather difficult, as is flipping the mute switch on the side of the phone. The latter is due to the switch being recessed by the thickness of the case. One other annoyance is the rubber flap that covers the power port on the bottom edge of the phone. I appreciate that the port is somewhat protected, but the rubber flap lacks the ability to snap it into place or to hinge it out of the way when you want to insert the power plug. Instead, it kind of hangs there so you have to hold it out of the way with your finger to insert the power cord. None of these objections are significant drawbacks, just annoyances. Would I buy the same item again. Probably not. I would most likely wait for the case I owned previously to go on sale and buy that one again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This case provides good phone protection.

    Posted
    uncleferd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the "Otterbox - Commuter Series Case For Apple® Iphone® Se, 5s & 5 - Black" about two months ago. My reason for making the purchase is that my employer-issued iPhone SE is small and thin enough to be a challenge to hold while making keystrokes - and generally makes me feel like Gulliver visiting Lilliput... so I wanted a case that would protect it AND provide a better hand-hold. This Otterbox does both of those things very well. Having said that, I will make 3 clarifications... 1) It seems like I need to press the on/off button a bit harder than I did without the case. 2) I would have preferred more rubber around the edges of the case, but this case still makes a huge improvement and allows one hand to firmly grasp the edges of the teeny-tiny phone without interfering with the fingers of my other hand on the keypad, and it seems to protect the phone completely. 3) I did not use the screen protector that came with the case. Instead I had the Geek Squad install a better one (can't remember the brand, but Best Buy sales people steered me to it when I inquired about "a really good screen protector"). The alternate screen protector provides excellent touch sensitivity. Best Buy accommodated me well, as the customer service (including the installation of the screen protector) was complete, courteous and surprisingly fast.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox Commuter

    Posted
    CajunQueen08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am now on my 3rd Otterbox Commuter case. This is my case of choice because of the 2 layer design. There is a silicone bumper wrap and a hard shell outer protection layer. Also, all ports are covered with moveable pieces on the phone, so no dirt, water, or general yuck gets into the headphone jack or charging connector. I require a case that has a bumper around the face of the phone, because I have dropped my iPhone several times, face down. The Otterbox has saved my screen more times than I can count. What I do not like about this product is if you purchase a color combition and the silicone is white, it will stain. No amount of scrubbing, bleach, oxyclean or any other product will remove the stains. I recommend buying a dark color. Also, I have had the plastic protective outer layer break at the bottom where it opens for plugging phone in to charge. (on my previous Iphone 4s case) I currently have the Iphone5 case, and so far, it has held up well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid Case with Few Flaws

    Posted
    Syrinx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Solid, sturdy, shockproof phone protector. Utilitarian in its looks, it ticks all the (Otter) boxes of things you're looking for in a case. Having used it for fours weeks I can honestly say it has saved my iPhone from being damaged numerous times. There are two things I like less: 1. You've really got to press down on the top on/off button for it to work. Reading other reviews, you'll notice this is a common complaint. 2. The rubber flaps keeping the headphone jack and lightning cable opening free from dust and lint are great but... they're a bit of a pain to open. Once you try to plug in your earbuds or a cable, these flaps are in the way. Otherwise, I feel my phone is quite safe in this commuter case, and I'll probably use it for many years to come.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid case, could be better

    Posted
    p049

    The case fits well and doesn't add too much bulk to the iPhone 5. It feels solid and I get the impression that the case would protect the phone from typical drops/bumps/falls despite not feeling like a kevlar brick. Bonus for having plugs to protect the headphone and charger ports. For ~$22 the build quality of the case fits the price. The surface of the case is a bit slippery. I haven't had issues handling it, but laying it on an inclined surface has caused it to fall off where I haven't had that issue with other cases before. Good thing it's durable! The button access could be better, specifically with the "sleep" button on the top of the phone. It just requires a little harder press, not rocket science or a severe inconvenience, but that could be improved. My biggest issue with the case (and any full back, i.e. non-bumper, case that doesn't include this feature) is why not include an extendable kickstand so mobile video watching is easier. Again, not a critical fault as when I'm using my phone to watch a baseball or hockey game I can usually find something to prop it up, but this seems like a no-brainer feature on any quality case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good case for phone protection!

    Posted
    surfocnj4
    • My Best Buy Premier Silver MemberElite Plus Member

    This is my second case after having an incipio from when i first got my phone and i love the otterbox so far. I already had a screen protector on my phone so i didn't have to use the one that came with it. I mainly got this case because i wanted something that could go in and out of my pocket easily. I think the otterbox defender is also a great case, but it seems big and bulky and offers more protection than i need. The commuter is more petite and fits so nice around the phone that it looks like it's a part of the phone. I kind of wish it had the flat black smooth plastic rubber shell like the incipio did because i feel as if the otterbox will show scuffs if dropped and that i might lose grip on it if i have sweaty hands. Overall i think this is a great case that will protect your pretty iphone for sure and doesn't deserve a bad review because of the screen protector that comes with it. Those people probably just don't know what their doing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I'm confident of the protection

    Posted
    Cindy
    • Verified PurchaserVerified Purchase

    I purchased an Otterbox Commuter series case for my new iPhone 5S. I was used to the Otterbox Defender case which I had for my iPhone 4, and there are, obviously, differences in the two. I like the fact that now that I have a more streamlined phone in the iPhone 5S, I have a more streamlined case to compliment it. But I have noticed that the Commuter case is harder for me to hold on to since the outer shell comprises most of the "sides" and it's not the rubbery silicone texture that I was used to with the Defender case. Also, while I feel like my "lay in place and forget it" screen protector keeps more dust off the screen than the permanent "all in one" screen protector on the Defender series, I feel like my keyboard isn't as responsive, so that's a trade-off. I do believe that Otterbox is the best protection out there for smartphones, and will continue to buy them for any phone I have.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    OtterBox - Commuter Series Case for Apple iPhone 5

    Posted
    Shopgirl997
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best iPhone cover from the otterbox collection! Other otterbox covers have the attached screen protector. Even though the attached screen protector is easier because you don't have to line up a stick on screen protector, you can't access the everything on the screen. This otterbox case comes with an easy to stick on screen protector! I'm not the best at attaching stick on screen protectors. This screen protector is user friendly and comes with instructions my 5 year old niece understood! The case itself is awesome! You can access everything on the iPhone and the rubber closures snap right back into place. I've dropped my phone numerous times and the case does what it's supposed to with minimal damage. It still looks new! Easy to take off for cleaning and put back on without having to refer back to the instructions. Pretty self explanatory. I'm very pleased with my purchase! Thank you Bestbuy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otter Box normally great but this one cracked

    Posted
    New3DTVWatcher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So I have three Otter Boxes (one for my phone, one for my wife's phone, and this one for my daughter's phone). I normally swear by them but this one cracked as my daughter was removing after about two weeks. She wasn't doing anything unusual (I saw it crack) and I would consider it normal usage. Very disappointing. BB made an exception and allowed her to exchange. (Normally they would have told me to contact the manufacturer.) My other two work great and really protect our phones from accidental drops. I do recommend the Zagg Shield HD with these however. The combination of the two provides full protection from screen and case scratches and damage. I have this on my Samsung Galaxy SIII and it survived my coworker throwing my phone 20 feet and it hitting the pavement. (Long story that involved me leaving my phone on one side of a train track and being on the other when a train was approaching...)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just average protection for your iPhone

    Posted
    Cruzctrl1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The commuter series is just adequate to protect my iPhone. Nothing new or innovative here, it's just a two piece phone case and a cheap screen protector. I would like them to start using any of the better screen protectors from the likes of Phantom skins, BSE, or even Zaggs invisibleshield instead of the dry install thick plastic stuff their including now (it seems to make the screen less responsive and doesn't heal from minor marks and scratches like the others do). Other than the screen protector, this is a functional product that will save your phone from the random bumps and bruises that an otherwise unprotected handset would experience. One more small thing is that the silicone part of this case holds dirt very well and must be washed often (next time I'll opt for a different color of silicone).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not worth the price

    Posted
    JoeTurtle
    • My Best Buy® MemberMember

    I bought the otter box commuter case for my iphone 5 on the recommendation of the salesperson. It is lightweight and compact, and has protected my phone from several falls. I am disappointed that I have only had the case just over three months and already the front of the plastic outer case has cracked near the home button during normal wear and tear putting the phone in a pocket or purse. Also, the rubber inner case peels and rubber is always breaking off. This case does not work with the lightening adapter I purchased for my car. I had to purchase a different adapter that had an end like the charger that came with the phone. I didn't want to have to remove the case in order to charge my phone in my car. I would not recommend this product to a friend due to the high price to low durability ratio.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The best iPhone case i've ever owned.

    Posted
    bigtman
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    I have always been reluctant for buying Otter Box cases since they first became popular. I always read and heard that the cases were very bulky and hard to carry around in your pocket. When I saw how compact and fitting the commuter series was, I decided to take my chances. I am absolutely glad I did. The case protects your iPhone extremely well! I have already dropped it on my wooden floors and no damage was done! PHEW... Anyway, the case was very easy to assemble and put my phone into because there is only two pieces. The case doesn't show dirt or blemishes (which is important since it's a white case). I live a very active lifestyle. I am a runner, hiker, and biker, and the compact design and protection are perfect for my lifestyle. You can't beat this case for such a cheap price!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    What was Otterbox thinking?

    Posted
    ilya2193
    • My Best Buy® MemberMember

    This is by far the oddest and worst case I've tried for my iPhone 5S. The case looks very pleasing in photos but that's not the case when you get it in your hands. First of all, the case has sharp edges and is very slippery. So slippery, that it doesn't grip to any surface. Next, the design is simply poor. The bottom of the silicone skin only has a thin piece of rubber going across the bottom of the screen. Ideally, the hard plastic shell is supposed to hold that piece in place but it doesn't... it just moves around every time you take your phone in and out of your pocket. The silicone skin also makes it really difficult to hit the power and volume buttons. I'm usually okay with this but not to the extent that this Otterbox does. Overall, this is an awful case for the iPhone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Practical protection, iPhone still compact

    Posted
    kcm918
    • Verified PurchaserVerified Purchase

    The Otterbox Commuter is a great everyday case for the iPhone, offering enough protection without embedding the phone in a vault. This is a two part case, with a soft silicon type cover wrapped in a hard plastic case. I bought this for my wife, and the SIII version for myself. Not to fuel the whole Android vs Apple hoopla, I have to say that the SIII version fits so well its like an extension of the phone. On the iPhone version, it mostly fits as well, except for the strip of silicon right under the home button. Not much choice for Otterbox to design it any differently based on the phone, but this area sometimes folds under. Maybe they could have used a higher durometer material that would be stiffer. Based on the overall fit and especially the level of protection for the size, I still would recommend Commuter case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great iPhone case

    Posted
    DRoxy
    • Verified PurchaserVerified Purchase

    I bought this case because I wanted a no-frills phone case that would protect my phone, not add too much bulk and not look ridiculous. This case fits the bill on all three counts. It's very easy to install your phone (yes even for non-techy types!) and seems to protect the phone extremely well. Yes, it does add a bit of bulk to the very sleek and slim iPhone 5, but that's a small price to pay in order to insure the phone is safe in case of accident. It comes in different colors, but I bought the black, which I found blended in nicely with the color of the phone. This seems to be the ideal case--- not as flimsy as many of the silicone sleeves are, and not as much "overkill" as the Otterbox "Defender" series.

    I would recommend this to a friend