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OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 3050 reviews

95%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-20 of 757 Reviews
  • Rating: 4 out of 5 stars

    Great less bulky protective case

    Posted
    PsychoBear
    • My Best Buy® MemberMember

    Both me and my fiance purchased the Iphone 5 and as soon as we did we purchased the commuter case, mine black hers pink and white not that color really matters. Both of us have taken our phone out and put them back in to clean the inside of the case and have had no problem with breaking them, its pretty simple if the way your trying to get the case off isn't working don't force it and it wont break aka don't be stupid. Next I have no idea what this guy is talking about "The Apple lightning adapter will not plug in to the bottom of the phone because it cannot reach through the opening. Seems like a pretty big design flaw. Since most people will not be willing to remove a case like this every day, this basically makes the case unusable." obviously he cant find the flap at the bottom of the phone that is there so you can plug your phone in.... I don't know people amaze me. Moving on, I have dropped the phone twice but not from very high up nor on a very hard surface but still the phone nor the case was damaged. If you are in a very physical job, known for being hard on phones, or maybe even a little clumsy you know happens to all of us this case isn't for you look into the Defender. But if your work is the opposite or if your just really cautious of your phone this case this work just fine for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This case provides good phone protection.

    Posted
    uncleferd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the "Otterbox - Commuter Series Case For Apple® Iphone® Se, 5s & 5 - Black" about two months ago. My reason for making the purchase is that my employer-issued iPhone SE is small and thin enough to be a challenge to hold while making keystrokes - and generally makes me feel like Gulliver visiting Lilliput... so I wanted a case that would protect it AND provide a better hand-hold. This Otterbox does both of those things very well. Having said that, I will make 3 clarifications... 1) It seems like I need to press the on/off button a bit harder than I did without the case. 2) I would have preferred more rubber around the edges of the case, but this case still makes a huge improvement and allows one hand to firmly grasp the edges of the teeny-tiny phone without interfering with the fingers of my other hand on the keypad, and it seems to protect the phone completely. 3) I did not use the screen protector that came with the case. Instead I had the Geek Squad install a better one (can't remember the brand, but Best Buy sales people steered me to it when I inquired about "a really good screen protector"). The alternate screen protector provides excellent touch sensitivity. Best Buy accommodated me well, as the customer service (including the installation of the screen protector) was complete, courteous and surprisingly fast.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox Commuter

    Posted
    CajunQueen08
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am now on my 3rd Otterbox Commuter case. This is my case of choice because of the 2 layer design. There is a silicone bumper wrap and a hard shell outer protection layer. Also, all ports are covered with moveable pieces on the phone, so no dirt, water, or general yuck gets into the headphone jack or charging connector. I require a case that has a bumper around the face of the phone, because I have dropped my iPhone several times, face down. The Otterbox has saved my screen more times than I can count. What I do not like about this product is if you purchase a color combition and the silicone is white, it will stain. No amount of scrubbing, bleach, oxyclean or any other product will remove the stains. I recommend buying a dark color. Also, I have had the plastic protective outer layer break at the bottom where it opens for plugging phone in to charge. (on my previous Iphone 4s case) I currently have the Iphone5 case, and so far, it has held up well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid Case with Few Flaws

    Posted
    Syrinx
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Solid, sturdy, shockproof phone protector. Utilitarian in its looks, it ticks all the (Otter) boxes of things you're looking for in a case. Having used it for fours weeks I can honestly say it has saved my iPhone from being damaged numerous times. There are two things I like less: 1. You've really got to press down on the top on/off button for it to work. Reading other reviews, you'll notice this is a common complaint. 2. The rubber flaps keeping the headphone jack and lightning cable opening free from dust and lint are great but... they're a bit of a pain to open. Once you try to plug in your earbuds or a cable, these flaps are in the way. Otherwise, I feel my phone is quite safe in this commuter case, and I'll probably use it for many years to come.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid case, could be better

    Posted
    p049

    The case fits well and doesn't add too much bulk to the iPhone 5. It feels solid and I get the impression that the case would protect the phone from typical drops/bumps/falls despite not feeling like a kevlar brick. Bonus for having plugs to protect the headphone and charger ports. For ~$22 the build quality of the case fits the price. The surface of the case is a bit slippery. I haven't had issues handling it, but laying it on an inclined surface has caused it to fall off where I haven't had that issue with other cases before. Good thing it's durable! The button access could be better, specifically with the "sleep" button on the top of the phone. It just requires a little harder press, not rocket science or a severe inconvenience, but that could be improved. My biggest issue with the case (and any full back, i.e. non-bumper, case that doesn't include this feature) is why not include an extendable kickstand so mobile video watching is easier. Again, not a critical fault as when I'm using my phone to watch a baseball or hockey game I can usually find something to prop it up, but this seems like a no-brainer feature on any quality case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I'm confident of the protection

    Posted
    Cindy
    • Verified PurchaserVerified Purchase

    I purchased an Otterbox Commuter series case for my new iPhone 5S. I was used to the Otterbox Defender case which I had for my iPhone 4, and there are, obviously, differences in the two. I like the fact that now that I have a more streamlined phone in the iPhone 5S, I have a more streamlined case to compliment it. But I have noticed that the Commuter case is harder for me to hold on to since the outer shell comprises most of the "sides" and it's not the rubbery silicone texture that I was used to with the Defender case. Also, while I feel like my "lay in place and forget it" screen protector keeps more dust off the screen than the permanent "all in one" screen protector on the Defender series, I feel like my keyboard isn't as responsive, so that's a trade-off. I do believe that Otterbox is the best protection out there for smartphones, and will continue to buy them for any phone I have.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otter Box normally great but this one cracked

    Posted
    New3DTVWatcher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So I have three Otter Boxes (one for my phone, one for my wife's phone, and this one for my daughter's phone). I normally swear by them but this one cracked as my daughter was removing after about two weeks. She wasn't doing anything unusual (I saw it crack) and I would consider it normal usage. Very disappointing. BB made an exception and allowed her to exchange. (Normally they would have told me to contact the manufacturer.) My other two work great and really protect our phones from accidental drops. I do recommend the Zagg Shield HD with these however. The combination of the two provides full protection from screen and case scratches and damage. I have this on my Samsung Galaxy SIII and it survived my coworker throwing my phone 20 feet and it hitting the pavement. (Long story that involved me leaving my phone on one side of a train track and being on the other when a train was approaching...)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Practical protection, iPhone still compact

    Posted
    kcm918
    • Verified PurchaserVerified Purchase

    The Otterbox Commuter is a great everyday case for the iPhone, offering enough protection without embedding the phone in a vault. This is a two part case, with a soft silicon type cover wrapped in a hard plastic case. I bought this for my wife, and the SIII version for myself. Not to fuel the whole Android vs Apple hoopla, I have to say that the SIII version fits so well its like an extension of the phone. On the iPhone version, it mostly fits as well, except for the strip of silicon right under the home button. Not much choice for Otterbox to design it any differently based on the phone, but this area sometimes folds under. Maybe they could have used a higher durometer material that would be stiffer. Based on the overall fit and especially the level of protection for the size, I still would recommend Commuter case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great iPhone case

    Posted
    DRoxy
    • Verified PurchaserVerified Purchase

    I bought this case because I wanted a no-frills phone case that would protect my phone, not add too much bulk and not look ridiculous. This case fits the bill on all three counts. It's very easy to install your phone (yes even for non-techy types!) and seems to protect the phone extremely well. Yes, it does add a bit of bulk to the very sleek and slim iPhone 5, but that's a small price to pay in order to insure the phone is safe in case of accident. It comes in different colors, but I bought the black, which I found blended in nicely with the color of the phone. This seems to be the ideal case--- not as flimsy as many of the silicone sleeves are, and not as much "overkill" as the Otterbox "Defender" series.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The Otter Box case is great for my iPhone 5

    Posted
    busybee88
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the Otter Box Commuter case for my iPhone 5. It is not too bulky and easy to put on. This is my second Otter Box Commuter case for the same phone but the first one did its job. I can't count the number of times that I have dropped my phone by accident whether by me or my child and the phone has recovered without a scratch. It has fallen out of my pocket as I was getting out of the car (onto concrete)...and has held up with just scratches to the case. So, when the old case (outer layer) finally cracked after another drop, I knew that I would just replace it with the same one. The other cosmetically pretty ones are cute and tempting but I prefer the practical and durable Otter box case cuz it really protects my $700 phone!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, But Hard Power Button

    Posted
    da2th
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall the case is what I expected. I've only had one minor drop, so I have not fully tested how tough it is. And I won't be doing that on purpose. The only downside is the power button. It is very hard to press. I have to squeeze the case with my other 4 fingers to press it. Or I have to press the bottom against something, like my leg or stomach, to be able to press the power. When compared to my wife's Lifeproof case, which is also made by Otterbox, it's night and day. Her button almost feels like no case is on it. If they could revise that power button issue, I'd give it a 5 star. Although, I did buy it on an extreme sale. Would not pay full price. I think they are overpriced for a piece of plastic and rubber.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product, doesn't hold up as well as Defender

    Posted
    cashton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Defender Otter Box case has saved my phone, which I drop constantly, from breaking on many an occasion but I got tired of how bulky the case is when the phone itself is so slim. I decided to try the Commuter Series once my last case had officially "had it". The case itself is so much slimmer and nicer looking, which is a plus. The downsides are that I had to have somebody at Best Buy install the screen guard since it's super hard to get on "just right" and the first time I dropped it, it protected my phone but the hard plastic on the case itself broke. If you're not a frequent dropper then this is a good case. If you are, you might want to stick with something more heavy duty.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Well Worth It

    Posted
    LoganT129
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was almost $40 at the store, but the man readily price adjusted it to $19.99 after I used the in-store iPad to check the price on Amazon. The case works great and serves it's purpose. I drop my phone a lot, and it falls out of my chest pocket when I bend over. The phone is fine. The flat part of the case backing on the bottom left has a small crack after I accidentally dropped it on my driveway, but it's not a huge deal, because you can't see it unless you really look. The only other small complaint I have is that the rubber or silicon soft case seems slightly bigger than it should be, because it buldges out a little but where the volume buttons are located.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good protection

    Posted
    Applictic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A very case for the small iPhones. It's worked perfectly and feels good in the hand. The raised front edges protect the screen from sliding injuries. The grey rubber inserts prevent most finger slippage, but would be better still if they wrapped around the corners, for there's nothing to prevent the phone sliding on its back. The "glacier" color matches the "silver" iPhone closely. The fit is snug. No problem with attaching the power/sync cord (except getting it's port cover out of the way). I've not had to test its water-resistance (its port covers), thankfully. The action of the on-off switch cover is very stiff.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case - the white part stains easily

    Posted
    joalph
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great low-profile, high-protection otter box case for the iphone 5s. So far I have dropped it on concrete and cement and the phone has been fine with no damage. There isn't a screen protector included with the case, but I haven't found that to be an issue with protection. The cover is easy to put on and remove. I do this a lot because I use my phone in an armband when I work out. The only complaint that I have is that the white rubbery part around the edges gets dirty quickly. I wore the phone in the back pocket of my jeans for a couple of hours and the white part is now blue. Other than that, love the case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox commuter

    Posted
    Forrester
    • My Best Buy® MemberMember

    I like the case. It seems like it will provide good protection for my iPhone se. The installation was straight forward, although it took a little adjusting around the power button on top of the phone. There was NO screen protector in the package, although the description says that it would come with one. I would recommend this case, but be aware, mine did NOT include the screen protector.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but not great

    Posted
    MrBeee

    This product does what is says. Pros: Protective, easy to install, fit is excellent Cons: The shell is in two parts, one rubbery and the other hard plastic. The plastic part is slippery making it a little harder to text with one-hand. It also slides around if you have it sitting, for example, on the passenger seat of your car while driving. Also, it is pretty chunky but that is the price you pay for good protection. Overall good and a good match for my active life style. Dropped on hard pavement once so far with no problems.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy protection

    Posted
    Applictic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A good-looking case which provides protection to the back, sides, and corners of an iPhone 5/5s. It also includes a transparent screen protector, which goes on very easily (no liquid mess)--just get every mote of dust off the glass first! The front edges are raised all around to add more protection to the glass, but may interfere a bit with swipes and ID touches. The one thing I don't like is the rubber tab covering the Lightning port. No doubt it might keep out some moisture, but it's hard to keep out of the way when fishing to insert the charger cable.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Case

    Posted
    Heartyhops
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased the Otterbox Commuter for my iPhone 5. Overall it is a good case with good protection and a great feel. If my phone were to drop, I feel that the case would do a good job of protecting it. The value for the Otterbox cases is ridiculous. I believe that they are all overpriced. I only purchased this because I received an Amazon price match bringing the cost to $16.99. If it weren't for the price match I would not have purchased it. All of our Otterboxes have either been purchased through Amazon price match or other vendors due to their ridiculous high price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great iphone case, Good protection

    Posted
    drTimm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great case for an iPhone. It gives good "hard shell" protection for a modest price. It even comes with an optional screen protector. However, it is slippery in certain areas; if you're not careful where you pick it up, it will slip out of your hand; this is why I only give it four stars. It is great for carrying in your pocket, or in a simple holster on your belt. Being an Otter Box, you know it's a great product. Although, it's no substitute for an Otter Box Defender (their best case), it's not as bulky, or as heavy.

    I would recommend this to a friend