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    • Brand Response

      OtterBox Customer Support 

      March 17, 2017

      Hi Matt,

      Thanks for your feedback! We are sorry that the power and volume buttons on this Commuter case are being a bit stubborn. Sometimes at first the control buttons may be a tad rigid but after a bit of use they should become easier to manipulate. If you find that this issue persists or if you ever have any OtterBox questions please don’t hesitate to give us a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox