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Customer Ratings & Reviews

OtterBox - Commuter Series Case for Samsung Galaxy S9+ - Black-Angle_Standard

Customer rating

Rating 4.8 out of 5 stars with 338 reviews

98%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
screen protection
  • Rating: 3 out of 5 stars

    Didn't work with Armor Screen Protetor

    Posted
    ChatoJr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great Case, but it didn't work with the Armor Screen Protector. It keept poping out the Screen Protector. So we Excanged it for the Otterbox Symmetry Clear Case and it work Perfectly with the Armor Screen Protector.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi, ChatoJr!

      We're sorry to hear that your Commuter Series case was giving you some trouble with your screen protector. We don't test our cases with third-party products, so we can't always guarantee compatibility with them, but we're glad to hear that your Symmetry Series clear case is working out! If you have any other issues in the future, please give us a ring at 1-855-688-7269, and we'll do our best to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rating: 5 out of 5 stars

    Ok

    Posted
    Bamafan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Otter box makes products just don't have a screen protector yet

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otter box

    Posted
    2318
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    What can I say, I'm a faithful user of otter box's. Have had them on every phone I've owned. The only negative on the new ones are that they no longer have the screen protector on them anymore!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Protction

    Posted
    John
    • Verified PurchaserVerified Purchase

    Really good protection for your smartphone. Had a problem using with the hard screen protectors, the case caused the protector to pop off. Works fine with the film screen protector.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid

    Posted
    Monkey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great case, but may not be compatible with some glass screen protectors. Upon taking off my case to install an SD card, the sales person accidentally popped my screen off and had to reset it. This may continue to be a problem, we'll see.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Case

    Posted
    katianne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Otterbox is a great product. Never had a problem with drops. The only issue is you must be a screen protector separately.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice case but..

    Posted
    4alan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a very sturdy case, but none of the otter box cases come with screen protectors anymore. Therefore you have to purchase another product to protect the screen. I really like the durability of otter boxes, but I'm not fond of buying 2 products to protect the phone. I've not had any luck with screen protectors, so hopefully they will change back to an all inclusive otter box.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi 4alan,

      We apologize that you're feeling discouraged by our screenless case styles for the Galaxy S9+! We intentionally decided to forego the built-in screen protector on the traditional Defender series in order to provide a clear, uninterrupted experience with the curved infinity display.

      We sincerely hope that the Commuter's sleek design is making it easy to use your phone when you're on the daily grind, and we're confident that this case should keep your device safe and secure for a long time to come. If you have any additional questions or comments, please don't hesitate to call our friendly Otters at 1-855-688-7269. They'll always do what they can to help out!

      Sincerely,
      OtterBox Customer Service Team otterbox