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OtterBox - Commuter Series Case for Samsung Galaxy S9+ - Black-Angle_Standard

Customer rating

Rating 4.8 out of 5 stars with 338 reviews

98%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-2 of 2 Reviews
  • Rating: 1 out of 5 stars

    Not happy with this case

    Posted
    Tizzyt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've always loved these products but my last one failed. Space is huge around the lens and somehow my lens was cracked.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Tizzyt,

      We're truly sorry to hear that your Galaxy S9+ suffered from a fatal lens injury while under the vigilant protection of the Commuter series. Although our products are tested extensively to ensure maximum device protection, unfortunately every dangerous situation is subject to a number of different hazards, some of which are simply beyond our control. While our warranty is not transferable to the Samsung device itself, we would still very much like to get you into a brand-new OtterBox to ease the sting, even if just a little. Please feel welcome to give our friendly Otters a call at 1-855-688-7269, and they'll set this up for you right away!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 1 out of 5 stars

    Don't like it

    Posted
    chopper0275217
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Don't like the plastic on the back still slippery and added extra weight ..

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey there chopper0275217,

      We apologize that this Commuter series wasn't exactly what you were looking for to protect your Galaxy S9+! Most of our slimmer, lighter cases are designed with a sleek exterior, but if you're looking for a case with a bit more resistance, we would recommend the Defender series. The Defender, while one of our thicker styles, has a tough rubber outer layer that adds more grip. Feel free to check it out via the link below, and call our helpful Otters at 1-855-688-7269 with any questions that might pop up!

      https://www.bestbuy.com/site/otterbox-defender-series-modular-case-for-samsung-galaxy-s9-black/6196548.p?skuId=6196548

      Sincerely,
      OtterBox Customer Service Team otterbox