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Customer Ratings & Reviews

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The comparable value price is $39.99

Customer reviews

Rating 4.3 out of 5 stars with 286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series case's protective qualities and how well it fits the Galaxy Note20 Ultra 5G. Positive feedback also highlights the case's ease of use and lightweight design. While some users noted the case's bulk, many found it to be adequately protective without adding excessive weight or size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 286 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter Box-Commuter Note 20 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a case that would protect my Note 20 Ultra this so far has been fine for what I needed hopefully it will be my only case I will need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box cases. They do a great time protecting my devices. I’ve always owned larger devices and I’ve never had a crack or dent while using these cases. They’re great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good source of protection, i work in labor and it has prevented my phone from braking. i am really happy with this otter box case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box cover

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box protective cover for the Samsung cell phone is great. I've only dropped my phone once, but there wasn't even a bruise on the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but feels slippery in the hands and a bit too thin. Would be nice if it had an extra cushion inside or around the edges.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying otterboxes since the EVO shift. They definitely make a good case. Also, if you do buy the note 20 the camera sticks out. (Annoyingly bad) if you're OCD don't by that phone without this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. I have dropped my phone already 3 times and no problems! My last case protector was so worn out, it allowed my screen to get cracked. Glad I purchased this one.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It's Otter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Otter cases for years, for sure they are the best in terms of quality and fitment, no difference with this one made for the Note 20, keep in mind that this model has no screen protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case but it doesn't fit as tight as normal otterbox cases. It seems to slip off sometimes but it's still good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this case isn't bulky, as the phone is big enough already. I wish it had some type of a stand built in though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Do

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, i love otter case and that is reason i selected this type. My phone is fully protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the 4 stars is that it does appear to give great protection but it is not as a tight fit as would have hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox... always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Otterbox cases for the last 5 or 6 phones and they've NEVER let me down. Since the first one saved my phone from a 20 foot drop onto concrete I've been, and will remain, a big fan.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the note 4...then note 8...now note20 and the just keep getting better...the camera takes phenomenal pictures, I'd definitely recommend this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. A lot less bulky than the defender I previously had on it. Haven't dropped it so far, but I'm sure it'll withstand a not so horrible drop. Feels and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very strong and provides adequate protection for the note 20 ultra. I'm happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great stability and protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is rugged for its size and case keep your phone safe .. dropped mine from 5 ft when someone knocked it out of my hands and it had not a scratch on the phone or case

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Decent protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the first thing i looked at the day i purchased a new phone. Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection and Whitestone Dome Friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legendary protection from Otterbox as you would expect from every iteration of their cases. Works great with the Whitestone Dome Screen Protector without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good phone case for Note 20 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does its job with protecting the phone. I would have liked more protection around the camera.

    I would recommend this to a friend