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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $39.99

Customer reviews

Rating 4.8 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Commuter Series Hard Shell's protection and fit for their Apple iPhone 13. Many appreciate the case's lightweight design and easy-to-use features, along with its positive grip and attractive colors. While some find the price a bit high and note that MagSafe compatibility is limited, the overall feedback highlights the case's protective qualities and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 370 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and looks good. Easy to install. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy design

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good everyday protection for iPhone (used by adult). Never exposed to harsh environments but has protected my phone well even after dropping onto pavement several times.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best Quality Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Otterbox Communter cases. Slim design, excellent build quality, fit and finish is perfect. Protection is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been great - it seems to protect the phone really well, it fits snugly to the phone and doesn't make it extra bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Protection

    Rated 5 out of 5 stars

    East to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new case is a pretty color! It was easy to put together and I feel it will provide good protection for my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection. Great item. Has lifetime warranty . Got to pay for shipping cost for replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A trooper

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your thinking about it , just buy it. It will save you a world of headaches , with cracked screens and damaged cameras

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great tough case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to keep my phone safe! Can’t go wrong with otter boxes. Love that this phone is tough & also still keeps my phone slim at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    My iPhone 13 Otterbox.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Easy to hold. Fits my new phone tightly and gives me comfort of protection in rare case I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox that can’t be beat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this Otterbox case, my phone is so protected and Best Buy had it at a really reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case to protect your investment in a precious phone. No worries of drops no more. I always count on otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OttorBox Works as Advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the OtterBox about two weeks ago for a new iPhone 13. The case was easy to install. So far the case has worked perfectly. I dropped the phone once onto a hard surfaced floor, and the shell protected the phone with no apparent physical damage. Considering the cost of a new phone, the OtterBox is certainly worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome protection putter box rules. Great price I think it was on sale but great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Magsafe compatibility

    Rated 4 out of 5 stars

    Nice phone case, not MagSafe compatible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks nice and fits the iPhone 13 perfectly. Has protected the phone well with many drops and no damage. Only complaint is that it is not MagSafe accessory compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and most of all that it will protect my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Magsafe compatibility

    Rated 4 out of 5 stars

    Not a strong MagSafe attachment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having recently purchased an iPhone 13 I needed a new case, and I picked up both of the Hard Shell lines (Defender & Commuter) because I wasn't clear on which would be the best for MagSafe. While this one says it's compatible with MagSafe, keep in mind that it doesn't magnetize fully; official MagSafe chargers & accessories will slip off if you pick the phone up, and not cling very strongly. Other than that though it's a great case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and protects the phone. That's what you paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this OtterBox phone case for my iPhone 13. It is quality protection for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, no imperfections and holfing steady! Need for work and definitely holding up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. It's not bulky like the original otter boxes. It slides easily into a pocket or purse without getting stuck. And the real test is protection from dropping. I've dropped mine many times (which is why I purchased it) and my phone has been protected every time. I'll definitely buy another.

    I would recommend this to a friend