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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $39.95

Customer reviews

Rating 4.8 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Commuter Series Hard Shell's protective qualities, ease of installation, and comfortable grip. Many appreciate the case's lightweight design and the variety of attractive colors available. While some users noted minor concerns about bulkiness and the charging port cover, the overall feedback highlights the case's effectiveness in safeguarding the iPhone 14 Pro Max. The positive comments on price and quality further solidify its appeal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 363 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the case is amazing, simple but very effective

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best IPhone protector case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great iPhone protector and great price

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item , color is nice . Barely got the case & my phone so not sure if it works really good if i drop my phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money in this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rheumatoid arthritis. I asked for a case that would be pretty impact proof because my hands drop things. When I have dropped it, it will seperate from the phone, a little. I also already have a crack in my front protective screen. So… that there already lets me know this thing isnt going to hold up. Ive had it maybe 2 months if that. I wish i got something else.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have had an issue with your Commuter Series case, specifically during drop situations. We are happy to troubleshoot this issue and offer warranty replacement if needed. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Expected more.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side is already loose on the phone after only 3 weeks. Expected more from Otterbox

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Just three weeks in and your Commuter Series case is giving up its grip on your iPhone?! Obviously not what either of us expected, and we're sorry that things have gone structurally sideways in such a hurry. The good news is we'll be glad to help get you set up with a brand-new warranty replacement that that is sure to cinch things down for the long haul!

      Just ping our friendly Otters at 1-855-688-7269, and we'll get right on the case!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great otter box case quality is always there with otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As looking for a minimal case, the phone is already big enough. Haven’t dropped it since I got it but I would imagine it will live up to the otter box name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good, ive accidentally droped my iphone 14 pro max with this case on on concrete and had not a single scratch, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING Technician Oscar!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician Oscar was outstanding helping me getting my iPhone 14 Pro Max straighten out..He was AWESOME!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at its best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen who hates bulky cases actually likes otterbox brand added a few stickers and off and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job so far but keeps pulling off the phone on the bottom randomly. Have not dropped phone with this cover so not sure how well it will actually protect it from damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case for the new iPhone, covers the phone well, and protects the camera bump.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Great quality, but a bit bulky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your well as expected. Down side is that this feels unexpectedly bulky on an already big phone. I guess I expected this to have a more slim fit.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      It's a fine line between maximum protection and a streamlined design—especially when it comes to covering a device as grand as the awesome iPhone 14 Pro Max...

      Although we feel like we've hit pretty close to the mark with the Commuter Series case, we were sorry to hear that it's still feeling perhaps a bit too substantial for your needs and taste. The good news is that we've got an even more streamlined option in the Symmetry Series+ case, which you can check out right here on Best Buy's website!

      https://www.bestbuy.com/site/otterbox-symmetry-series-for-magsafe-hard-shell-for-apple-iphone-14-pro-max-black/6510989.p?skuId=6510989

      Enjoy your awesome new iPhone!
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Made of steel.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could never go wrong with otterbox. Probably my fifth case purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, does the job and isn't too bulky. Only brand of case I'll buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it’s a strong protector and soft inside for your Iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, overall great purchase. Just waiting for the phone to come in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great seal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, friendly staff, phone case working good . Thanks bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Feels strong, looks very nice. I definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 14 pro max had this case on and the zagg protective screen glass. Was dropped less that 4 foot by my son and not only did the glass around the camera (not the lenses) shatter but when I went to trade my phone in for the new iphone I discovered the entire back plate of the phone was shattered to the point where I cut my finger taking it out of the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox