Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 296 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Commuter Series Hard Shell for MagSafe for Apple iPhone 15 Pro Max, highlighting its excellent protection, perfect fit, and great build quality. The case also offers a good grip and feel, with some appreciating the color, slim profile, and appearance. The main drawback mentioned by some customers is the added bulkiness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-296 of 296 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    new iphone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fit protects my new phone. not slippery great value

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Troy! We are so glad to hear you are enjoying the Commuter Series for MagSafe. Should any questions arise, please do not hesitate to reach out, as our Customer Service Team is always happy to help! OtterBox

  • Rated 3 out of 5 stars

    Not what I expected from an OtterBox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had OtterBox shells, Commuter series for my phones. I find this one a little flimsy. The sides are not tight to the phone and debris can get in. The rubber is very soft, I don't think it will hold for long. It doesn't justify the high price.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Dana! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Not what I was looking for.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t care for it, returned it. The quality was fine it just not what I was looking for.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Randy! We are so sorry to hear you needed to make a return. If we can assist with finding a different type or style of case, please do not hesitate to reach out, as we are happy to help! OtterBox

  • Rated 3 out of 5 stars

    An ok case.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly otterbox has fallen off in the past couple of years. def not the same as before but it’s an otterbox..

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your Commuter Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, and we have our amazing warranty to assist with any issues that arise, as well! OtterBox

  • Rated 2 out of 5 stars

    Cracked to soon

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked near the port after three months. When I pulled the plug down to change ge my phone the case cracked. I’m not sure why. It’s only been three month. I think Otterbox cases should be stronger than they are.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced a crack with your Commuter Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great warranty! OtterBox

  • Rated 2 out of 5 stars

    Becomes trash in a month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for about a month and it turns out I went from loving it to hating it. The colour look so dirty and disgusting I already threw it out because it’s past the return period such a waste of money…

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are sorry for the confusion, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement if problems arise with any of our cases! We do ask you to hold onto your products for a warranty replacement, but when you do buy an OtterBox, they do come with a limited lifetime warranty that we are always more than happy to help with! OtterBox

  • Pros mentioned:
    Build quality

    Rated 1 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good quality build but turns grayish-black within 30-40 mins of use.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you experienced a discoloration issue with your Commuter Series case. This is not typical of this case. We have a great warranty, and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does a great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Very slim but protects really well. I recommend also getting a glass screen protector and camera protector to go with this.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case, nice and ergonomic, if you’re worried about the big phone just get a $10 mag safe loop from amazon and you’re set. You’re only going to buy this once, might as well pay up and get the good case. I’m glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked it my self from the store and I found it very convenient to fit to a pocket and very durable and nice fit. it worth its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case , easy to use. Works with magnectic popsockets. Durable and easy to put on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Not bulky or oversized but very protective. Buttons work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really protects my phone from damage. A great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Commuter Series Magsafe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox brand for cases has been my choice for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use if you only want to buy one phone case !

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 2 out of 5 stars

    Not really useful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: feels sturdy Cons: magsafe doesn’t really work, you can feel it barly pulling towards the base. It doesn’t work with wireless charging. Will definitely be returning this case and looking for something else.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you are experiencing an issue with your Commuter Series for MagSafe. Our Customer Service Team would love to troubleshoot this issue with you. Please give our CS Team a call at 1-855-688-7269 so we may help with this! OtterBox