Customer Ratings & Reviews
- Model:
- 77-95864
- SKU:
- 6589214
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Commuter Series Hard Shell's protective qualities, with many praising its ability to safeguard their iPhone 16 Pro Max from damage. However, some users express concern over the case's design, specifically the exposed camera button, citing potential vulnerability. A few comments suggest this cutout could compromise screen protection. The functionality of the camera button itself is also a point of discussion.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Good case!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. Keeps my phone protected and not to bulky.
I would recommend this to a friend Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it & works fine better than my old case……..
I would recommend this to a friendGreat, sturdy case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, nice looking. Easy to grip. 1st one for my iPhone 13 outlived my phone.
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case great price Would definitely reccomend to friends and family
I would recommend this to a friendIN LOVE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing phone case i drop my phone everyday and there’s no cracks. it’s so durable when i dropped it on my boyfriends head it hurt him. 5 stars definitely recommend
I would recommend this to a friendBest Buy is the best for sure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case I’ve ever had 5 star review for sure thanks Best Buy
I would recommend this to a friendstrong phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong plastic phone case. My son loves it and his phone is staying intact as he's dropped it a few times
I would recommend this to a friendYessah
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product good price. Exactly what I expect from an otterbox product. Very happy
I would recommend this to a friendAwesome case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really tough case. My phone has fallen from more than 10ft and has survived.
I would recommend this to a friend16 Pro Max Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Long Time user of Otterbox products very pleased.
I would recommend this to a friendVery satisfied.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality as usual on Best Buy products!!!
I would recommend this to a friendPurchase customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product easily put on phone and easy to install screen saver.
I would recommend this to a friendMr. President
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will help bring peace to a troubled world! So much to do
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice selection of colors and very sturdy for protection. Good quality.
I would recommend this to a friendSimple and Lightweight case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case. It’s slim and lightweight. Also, a fan of the color
I would recommend this to a friendA Solid Case for IPhone 16 Pro Max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid case for the iPhone 16 Pro Max. Otterbox is does grate with all there cases.
I would recommend this to a friend- Cons mentioned:Grip
So so
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge fan of this case it’s slick and not a great grip in your hand so returned it and got a different case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Joseph! We are so sorry to hear that the Commuter Series case was not the perfect option for you. If you are enjoying another one of our case options, please feel free tor reach out to our Customer Service Team anytime for questions or assistance.
- Cons mentioned:Camera button
Broken screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to love Otterbox cases but the one for iPhone 16 pro max has an area cutout that doesn’t protect the screen and sure enough I dropped my phone and something hit it in that small area that is not protected and broke my screen. 
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Cons mentioned:Camera button
Case is not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case doesn’t cover the camera control button and just makes the case look awkward. Wish I tried returning the case sooner
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .The new and improved design works seamlessly with Apple's new camera control button on the Apple iPhone 16 line of our cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated up from Drop+ 4x rated on previous versions.
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible case. Scratches phone up because it does not tightly fit on phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!