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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 234 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Commuter Series Hard Shell for Samsung Galaxy S21 FE 5G, especially regarding its protective qualities and comfortable fit. Users appreciate the case's overall quality and ease of use. However, some customers have noted concerns about the case's bulkiness and slippery texture, as well as some issues with the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 234 reviews
  • Rated 5 out of 5 stars

    Incredible solid case, I love it (1 month after)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox case is incredibly solid and of excellent quality. I particularly like the feel of the buttons when pressed; it's even better than the original phone brand cases. I will definitely continue buying products from this brand. It's one of those products you love so much that you'll visit their website to see what else they have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my phone. The swing-away plug for the charger connection makes it difficult to plug into. I may cut it off. Otherwise, a good purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case for S21 FE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Feels smooth and not too bulky. It wasnt to expensive either. I recommend this for anyone with a Samsung Galaxy S21 FE.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection for phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox fit perfectly for my phone, and it's light and protects phone great. Make sure you get the right cover for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case along with the S21 FE on the same trip. The case fits perfectly and it has done it's job several times without an issue. It's not too bulky either. Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box goes toe to toe with hubby!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband is dangerous with cell phones. I honestly dont know how he does it, but the otter box has SURE HELPED keep him completely destroying his cell phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protection without Bulk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Fits perfect, provides good protection and is not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Case quality

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protective case, light and easy to put on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone case ever. It protect my phone from everything

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super durable and very sleek looking. Would recommend to buy to protect your device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough yet Slim

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, handled some big drops. Slim enough to fit in my pocket as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    A must if you dont have insurance on your phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on your cell phone and great for protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my new phone, Otterbox products never disappoint. My only dislike about this particular Otterbox case is the additional grip on the back. If I'm holding my phone for an extended period of time, the grip rubs my hand raw.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Happy Skeptic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical. I got the bigger version (Defender) in the past, but I'm getting old and my shoulder can't hold up Napoleon's army in my purse anymore. I've had it for about a month and this case makes me feel like the phone is secure and protected. I wouldn't run over it with a tank, but if you're an occasional butterfingers dropper or even an it-was-in-my-lap-when-I-got-out-of-the-car type human, you'll be ok. Be sure to get the screen cover if you're a key-scratcher type human.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox are ALWAYS a terrific case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific case. Protects my phone well. I have dropped it 3 times with no damage to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox Commuter series shells on previous phone models and have been pleased with the protection they afford. This one is no different, it fits very well and I am confident that it will protect my phone from everyday slips. Wireless charging works well with the case installed. The raised areas around the frame provide protection for the screen when it is set down screen side down. I appreciate the flaps that cover the charging port to help keep pocket lint and dust out of the port. I purchased online from Best Buy and opted to pick up at the store. My order was ready when I arrived; the pickup process was easy and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very well and hard outer covering proof to protect the phone for damages

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port

    Rated 5 out of 5 stars

    Shell protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the outer shell protection. I dont like the part where you plug in, the flap to me is a hassle

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Case quality

    Rated 5 out of 5 stars

    Excellent, fast,soft touch,resistant battery.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast ,resistant battery, excellent network.,perfect camera,

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid case. A bit slippery. Seems durable.

    I would recommend this to a friend
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