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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 234 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Commuter Series Hard Shell for Samsung Galaxy S21 FE 5G, especially regarding its protective qualities and comfortable fit. Users appreciate the case's overall quality and ease of use. However, some customers have noted concerns about the case's bulkiness and slippery texture, as well as some issues with the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 234 reviews
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case but wish it was in blue like my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and sturdy case. Never disappointed by this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cover for phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cover for my new phone. Really sturdy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, otterbox never dissapoints. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21 fe 5g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a powerhouse it does everyhing you.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cover ,i like it because it looks very good....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but have not mastered it at this time. but I am working on it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kinda wish it also had a clear scratch proof face cover

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it a 5, but they do not come with screen protectors anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Commuter for Galaxy S21 FE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. I love the anti-slip pads - GREAT addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong fancy and durable looks fancy and nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is broken. Ive had it for a little over a year. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Jessica! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have to buy more accessories to help keep your phone from breaking

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! You made an amazing choice of an accessory in the Commuter Series case to protect that device! Enjoy! OtterBox

  • Rated 3 out of 5 stars

    Good Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the otter box cases are all great. I did not like this one because I want more coverage on the face so I picked the wallet.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Commuter Series case didn't check all your boxes! We appreciate your feedback, and we'll be sure to let our design team know about your disappointment. For future reference, we have some great screen protection options that work great alongside our cases. If you have any questions about those options, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great phone - wonderful experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great but my 5 star rating is based primarily on the service and support we received when buying the phone. Everyone was so helpful and worked to make sure we got the best deal and promo running. It’s so unusual these days - these guys were awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slim Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Otter covers. This is slimmer, not as bulky, but does not seem as protective. Time will tell.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not feeling confident with your Commuter Series case! Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. If you do end up running into any issues with your case, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Samsung s21 case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright case. I particularly dont care for the feel of the plastic.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you're not loving the outer shell of the Commuter Series case. Our Defender Pro Series has an outer slipcover that is made of synthetic rubber, so that one might be more to your liking. You can take a closer look right here at bestbuy.com, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to chat!

      https://www.bestbuy.com/site/otterbox-defender-pro-series-hard-shell-for-samsung-galaxy-s21-fe-5g-black/6467618.p?skuId=6467618

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Ware and tares too fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop my phone and it protected it well almost every drop but the rubber material on on the side wares super fast and causes phone to be loose inside the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Devon! So sorry to hear the Commuter Series case for your Galaxy S21 FE 5G has seen better days. We're very happy to hear that case did its job in keeping your phone safe through all those drops and falls though. The good news is, we have our amazing product warranty in place to keep you covered when something unexpected like this happens. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    The wrong Stuff.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was not to be what was advertised. It did not fit my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 1 out of 5 stars

    Ripoff on purchasing cellphone accessories at Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two issues: First, It did not properly fit my cellphone, even though the Best Buy employee selected and installed it on my phone. Second, after a few days I ordered the correct one online at Amazon. The same brand, and correct one for my Galaxy, cost 60% less on Amazon, and free shipping.

    No, I would not recommend this to a friend