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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 234 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Commuter Series Hard Shell for Samsung Galaxy S21 FE 5G, especially regarding its protective qualities and comfortable fit. Users appreciate the case's overall quality and ease of use. However, some customers have noted concerns about the case's bulkiness and slippery texture, as well as some issues with the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 234 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits my phone perfectly, is durable and is not slippery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox replacement computer version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case before and it cracked and I couldn't get a new one from OtterBox but luckily Best Buy had one and I'm so glad that I found it

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    OT Box for S21 FE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its slippery to hold and dosn't have a clip, We bought this while waiting forThe Defender Pro (3 weeks out) that was already on order which is a much nicer Otter box. This Box is going on a phone used by a Trucker and the phone has to be protected. This is what was available. We personally don't care for hard shell and prefer the combo shells.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Nice case but,...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I think in my honest opinion, this case is very nice. I was not happy that it did not fit my phone perfectly. The area around the charge port bulges and can cause some issues when trying to charge my phone via USB-C. Other than this issue, the case is nice, but due to this issue I give it only four stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly, easy to put on. Trustable product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy-duty protection. No matter how good, though, the phone user still needs to be vigilant about the screen. Am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone cover does everything I need it to do. It protects against breakage while giving me a good grip to grab on to. Also the phone plug in area has a flip open for charging while keeping dirt out

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Good, but.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone well, but it's slippery at times and hard to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Easy to be putting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is made of good quality material and protect the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel with the otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox very sturdy and have had no problems. Like the grip when using and feel comfortable wherever I put the phone. I recommend this to those that are very active.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a case right away so had to settle for Otter Box. Expensive compared to the last case I bought on Amazon (not Otterbox). won't prop up like my Amazon case. loved that for watching video. Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a week now and it has protected my phone drom a drop so far. Although it was a little hard to get onto the phone itself.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the OterBox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, OtterBox never fails to perform. I would never buy a new phone and not put an OtterBox Hard Shell on it. It saves the phone from accidental damage. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    S21 FE is a fine phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the four stars is for the product, not the service. Service is 5+ stars. I've been on the Galaxy phones since S3, maybe earlier, can't remember. This phone is fine. I've had it three weeks or so. As usual I like the Galaxy format and ease of use. I got a great deal on the phone so I'm overall pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my work phone definitely would buy another if needed

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey, but protects the phone really well. Usually I would go for cheaper stuff, but ended up going through a few phones quicker because of it. Glad I decided to go with this, my kids tend to drop my phone a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third OtterBox product I've purchased over the years. They are top quallity! I would want nothing else to protect my purchase. Good price - top quality - great product - what else could you want!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox, Samsung S21 FE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is one of the top cases for cell phones. Best Buy had this in stock and at a good price. Everything i wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Commuter Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox - Commuter Series strikes the right balance between safety and a slim size. The case, which I've tested, feels great in the hand, and slides easily into your pocket. I will only buy OtterBox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong size my fault

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been great it just didn't fit my phone I ordered the wrong one so I ended up sending it back

    I would recommend this to a friend
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