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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Commuter Series Hard Shell for its protective qualities, durability, and slim profile. Many customers have shared positive experiences with the case's ability to safeguard their phones from drops and damage. While some customers have expressed concerns about the charging port cover and the case's grip, the overall sentiment is that the case offers reliable protection and quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 466 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 5 out of 5 stars

    My s24 ultra case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, I feel very confident about the protection this case offers. Really wanted a case to show off the color of my new s24 ultra but ultimately I chose a case that offered the best protection!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Samsung Galaxy S22 Ultra Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, and feels secure. Havent had a problsm with it, makes the phone look nice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say ever since I have purchased OtterBoxes for my cell phones they've always done a great job only reason I don't give it a five star is at times they can be a little bulky but all in all it is an excellent protection for phones especially someone who works outside

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Very Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sons Samsung Ultra 22 smartphone and he dropped it a few times and not a scratch or dent on the case. Very durable and the price ism too bad. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good to protect, watch for deformation.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has served its purpose well. Haven't dropped the phone, but it does protect it when putting it on hard or rough surfaces that may cause scratches to the phone. Only down side is the rubber has started to deform and bend. The sides are warping away from the phone and stretching out of the plastic, which is also causing dirt and dust to collect in the space between the phone and its case. It has never been taken off the phone since installation so there was never any pulling of the rubber. It has only been 4 months since purchase....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was durable, it kept my phone safe every time I drop it and so far the case haven’t worn off like my other case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of Reasons to choose Samsung!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this phone. I switched from iPhone to Samsung because I wanted to have a note. Since then Samsung has come out with the most versatile phones ever. I love all the features and everything it can do. I am a business owner and often stuck proofreading, editing, and running numbers, creating social posts, scanning documents, and editing photos on the go. It is so many things I love that this phone does to help me with those tasks such as split screens, and the ability to connect to my touchscreen Samsung laptop. There are so many things we can do. My son and I can't wait to upgrade our other phones to the other new Samsung devices.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy as a rock. Can survive a fall from space I tell you. Thrown into the sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fit and Great Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and fits very well on the phone. I have used the Commuter Series on several Galaxy phones (most recently Galaxy S10) and they have always done a great job for me. Very good drop protection as my phone took several hard falls over the years and never had and issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finding a protective case that fits

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for my Samsung Ultra 22. I look all over, but was able to find what i needed at the local Best But. Very pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This particular Otterbox was no bueno!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox and have used them for years. I have never damaged a phone by dropping it until this past year. This was the first Otterbox case that failed my phone. It's still my fault for dropping my phone at the end of the day! Also, this particular case got a little warped from use.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Nice slim design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the slim design since the phone is pretty big and protects the phone decently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality At It's Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is top of the line, is firm & fit on your device!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really got a great deal on the phone from Best Buy. I absolutely love this phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another outta the park otter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fashionable functional designed case that is worth the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky big hard to use doesn’t fit easy waste of money peeled weird when in the sun

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      To weirdly peel in the sun definitely wasn't an intended feature of the Commuter Series case, and we're sorry that yours has had such rough go of it. Fortunately, we've got a great warranty that will help to restore a great outer finish for your Otter experience going forward with a brand-new replacement.

      Just send word through the following link, and we'll be glad to help get one in the works!  https://www.otterbox.com/en-us/warranty-begin

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box saved my phone when I left it on top of my car and flew off . I was doing 55 mph. No crakes or scratches .

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox delivers quality cases for phones. Must have to protect your device

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Solid phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Dropped phone and no damage. Was using a clear version but went with different one and seems to hold up better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my phone from breaking. Since i have nerve isssues and have numb hands it dropped more times than it should have and never cracked anywhere on the phone.just a little spendy

    I would recommend this to a friend