Customers consistently note the Commuter Series Hard Shell for Samsung Galaxy S23 offers excellent protection and a great fit. Many appreciate its ease of use, quality, and reasonable price, while also finding the design sleek and simple. Some customers have pointed out issues around the charging port, but also appreciate that the case is not bulky. Overall, the case is considered lightweight, sturdy, and provides a good feel in hand.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 285 reviews
Pros mentioned:
Protection
Rated 4 out of 5 stars
Necessary evil
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for one of the kids. I would say it's a necessary evil because they are kinda expensive and thick and bulky. But for a kid with an expensive phone it's also a must. I would still. Purchase in the future because the protection is great.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used otterbox for awhile i prefer the commuter over defender but this case is very durable, my phone fell once or twice from my hand so far and the case does a really good job in protecting the whole phone.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes me feel safer about having my phone with me but also a little too slick of a case. Usually, I have my phone on my lap at times and with this case it is still ready to slide off with any movement but at least i know its safe with this otterboxcase.
I would recommend this to a friend
Rated 4 out of 5 stars
Tight fit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It did fit, but it is really tight and sometime causes the screen protector in one corner to pick up causing an air bubble.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing phone case. Put it on my new phone the second I bought it and have dropped it a few times and it's seems very secure. The main selling point for me was the raised edges on the front screen and for the cameras. Great case for the money.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 3 out of 5 stars
Phone case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good protector case however the case is Super slippery.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Pros mentioned:
Protection
Rated 5 out of 5 stars
Drop+ and Grip!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I feel confident in saying that it keeps dust and crums from getting in. They have done that in the past with off brand phone cases, otter Box hasn't failed me ever!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
otter hard shell
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
life time user of otter box many phone love there products and their lifetime warranty easy to use
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case, does exactly what it is supposed to. Purchased for a teen and phone is in perfect shape still. I would buy again.
I would recommend this to a friend
Cons mentioned:
Charging port
Rated 5 out of 5 stars
love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. I only trust otterbox with my phones. the flap for charge is manageable, if not you could always slice off a little with an exacto knife for better access. love the kept raised edge
I would recommend this to a friend
Pros mentioned:
Fit
Rated 4 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits the cell phone perfectly. Price is so much better than other stores.
I would recommend this to a friend
Rated 5 out of 5 stars
Black box
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tested it out and it worked very without any problems.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 3 out of 5 stars
OtterBox commuter series - Galaxy S 23
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits phone well and good protection. But hard plastic is too slippery and falls out of my hands, off slightly slopes surfaces, etc, too easily. Needs softer rubber surfaces for handling.
No, I would not recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Charging port
Rated 1 out of 5 stars
Affects wireless and wired charging capability
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case seemed capable to protect the phone, however it affected my wireless AND wired charging capability. This case is useless by needing to take it off to charge my phone. Why not just plug it into a charger with the wire? Well this case is so poorly designed, it is difficult to open the little rubber door doohickey to access the charging port. Once you finally do eventually get the little door open, it's such thick rubber that it applies a lot pressure sideways on the connector making it difficult to get the charger into the port and will cause premature damage to the connector and port with the lateral pressure it applies to the connection. Most of us have to finance our devices over years only to have to have it repaired more frequently due to a simple case design that is absolutely ridiculous.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize that you are experiencing issues with the Commuter Series case for your S23 device. The Commuter Series case is designed to work with wireless charging, and our Customer Service Team would be more than happy to troubleshoot the charging issues you are experiencing. Please us a call at 1-855-688-7269 and we are happy to help with this!
Rated 5 out of 5 stars
Great product
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dropped my phone numerous times all ok and it has lasted.
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Love it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case isnt as bulky as most otter box cases which I love! Havent dropped my new phone yet (knock on wood), but so far I'm enjoying the case
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
S23
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung S23 is a great phone. I've been looking for a new phone for a while. I'm a disabled veteran and can only use my left hand. It very easy for me to control with one hand.
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
S23 case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case looks and feels good. Otterbox has been a good brand in my experience and best buy had the best price on this case when i bought
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Peace of mind
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is not my first Otterbox. The last time I bought one was in 2018. it help maintain the trade in value of my last phone. That double layer of protection is essential.
I would recommend this to a friend
Cons mentioned:
Charging port
Rated 4 out of 5 stars
Decent Case
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok case. Snapped around the charging slop but otterbox has a lifetime warranty and will replace. I exclusively purchase otterbox cases for that reason.