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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 275 reviews
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the phone, not too heavy or bulky. It's black so thats a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox s23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Good protection and fit is snug and secure. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case, rugged design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, feel confident it will protects my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested it out and it worked very without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter commuter case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell cover has excellent protection without being bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is a perfect fit and has provided great protection for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Otterbox cases before and tinkthey do a good job. I had made an incorrect online purchase (S23 Ultra not S23) so i worked with Jessica at the Pickup Desk to make the return and purchase. Very helpful and set me up to have the screen protector installed. Great person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone numerous times all ok and it has lasted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your screens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my spouse, who smacks into things and drops his phone. I don't think I've ever seen an Otterbox fail, even the time the phone fell down the stairs with nary a screen crack. When we need to replace the phone, it's not because of the OtterBox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slippery!!! Slips out of hands frequently!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is made of very slick, smooth material with no texture to increase grip and traction and prevent drops. I have dropped my phone in this case much more than any previous phone because of this. There ARE four small pieces of textured grip on the case, two on the upper side edges, two on the back. These work a little bit to improve grip, but the rest of the case is slick. I am very confused as to why Otterbox would not make a product that provides better grip, and therefore protection. The upside is that the case does offer great protection from the frequent drops caused by the lack of grip or traction on the case. Otherwise my phone would have been trashed within days of me putting this case on my phone!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are sorry to hear that the texture of the Commuter Series case is not working out the way you had hoped. Please reach out to our CS Team by phone or via chat, and we are happy to help with some case options that may offer the texture and grip that you are seeking to protect your device! OtterBox

  • Rated 5 out of 5 stars

    Must-Have protection for your cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent protection for my cellphone. I had one for my earlier model and never got a scratch despite some drops. It was a "must have", when I purchased the new model. The built-in covers for the plug-in spots are durable and give me added assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is able to adequately protect my phone without feeling too thick. The edges of the case are raised around the screen so there's no worry about your screen being damaged when it hits the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put and take off, protect most of the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary evil

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for one of the kids. I would say it's a necessary evil because they are kinda expensive and thick and bulky. But for a kid with an expensive phone it's also a must. I would still. Purchase in the future because the protection is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Phone Protector Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox, this is my second. The first one lasted 6 years and kept my phone safe. Otterbox protects phones the best. I dropped my phone many times and it was protected. The commuter will do the same to protect my new phone. Thank you Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otterbox for awhile i prefer the commuter over defender but this case is very durable, my phone fell once or twice from my hand so far and the case does a really good job in protecting the whole phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safer about having my phone with me but also a little too slick of a case. Usually, I have my phone on my lap at times and with this case it is still ready to slide off with any movement but at least i know its safe with this otterboxcase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter hard shell

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    life time user of otter box many phone love there products and their lifetime warranty easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, does exactly what it is supposed to. Purchased for a teen and phone is in perfect shape still. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case. Put it on my new phone the second I bought it and have dropped it a few times and it's seems very secure. The main selling point for me was the raised edges on the front screen and for the cameras. Great case for the money.

    I would recommend this to a friend
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