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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 275 reviews
  • Rated 5 out of 5 stars

    Drop+ and Grip!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in saying that it keeps dust and crums from getting in. They have done that in the past with off brand phone cases, otter Box hasn't failed me ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I only trust otterbox with my phones. the flap for charge is manageable, if not you could always slice off a little with an exacto knife for better access. love the kept raised edge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox commuter series - Galaxy S 23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone well and good protection. But hard plastic is too slippery and falls out of my hands, off slightly slopes surfaces, etc, too easily. Needs softer rubber surfaces for handling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case isnt as bulky as most otter box cases which I love! Havent dropped my new phone yet (knock on wood), but so far I'm enjoying the case

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Affects wireless and wired charging capability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case seemed capable to protect the phone, however it affected my wireless AND wired charging capability. This case is useless by needing to take it off to charge my phone. Why not just plug it into a charger with the wire? Well this case is so poorly designed, it is difficult to open the little rubber door doohickey to access the charging port. Once you finally do eventually get the little door open, it's such thick rubber that it applies a lot pressure sideways on the connector making it difficult to get the charger into the port and will cause premature damage to the connector and port with the lateral pressure it applies to the connection. Most of us have to finance our devices over years only to have to have it repaired more frequently due to a simple case design that is absolutely ridiculous.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you are experiencing issues with the Commuter Series case for your S23 device. The Commuter Series case is designed to work with wireless charging, and our Customer Service Team would be more than happy to troubleshoot the charging issues you are experiencing. Please us a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    S23 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks and feels good. Otterbox has been a good brand in my experience and best buy had the best price on this case when i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S23 is a great phone. I've been looking for a new phone for a while. I'm a disabled veteran and can only use my left hand. It very easy for me to control with one hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok case. Snapped around the charging slop but otterbox has a lifetime warranty and will replace. I exclusively purchase otterbox cases for that reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More impressive than I originally thought. It is durable and kind of slippery. I originally wanted a clear case but am glad I bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Otterbox. The last time I bought one was in 2018. it help maintain the trade in value of my last phone. That double layer of protection is essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case. Lightweight but seems very sturdy. Has held up in a couple of drops already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Helps the phone stay in my hand and not feel so small. Sturdy and has already survived one drop with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and long lasting product for use to protect my smartphone from any damage whenever it drops from me. That's the key point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great! It's not bulky, not expensive as some others are and it gives good protection. I have no issues to complain about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and slim

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case and very slim. Small and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Quality Cellphone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best phone cases I buy when upgrading my cellphone. It's durable and rugged. Don't buy inferior look-a-likes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my husband's phone after he dropped it by accident and kicked it across the floor and the phone didn't have any damage. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protective cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchase the hard shell cover for my son,because hes pretty rough with his phones so i wanted to have the best protection for my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty case, no scratches evem after dropping it multiple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my samsung 23 & was easy to put on

    I would recommend this to a friend
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