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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Commuter Series Hard Shell for Samsung Galaxy S24's protective qualities and comfortable fit. Users appreciate the grip, reasonable price, and sporty style. Some customers have noted concerns about the port cover not fitting properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 5 out of 5 stars

    My new S24

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long but so far so good. Always loved Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch product and guidance from the dales staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s24 case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good and very resistent than other what have I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice armor for your smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a high-tech look to it and feels pretty sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone support was great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once your people showed me what to turn on and off, i like it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S24 OtterBox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically happy with the case and has decent functionality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent not great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent phone. some of the software is a bit useless.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long time fan, no longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell short of expectations, older models fit tighter and better. Quality is OK at best. Need to find a different solution as I have little confidence in this product.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Jared! Thank you for your feedback! We are always looking to improve our products and make sure that we provide the best protection available. If problems do arise, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it is a otterbox but very slippery.Returned.Do your self a favor buy the defender its great.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback on our case! We always look to continuously improve our products thanks to feedback like yours! If you do ever have problems with your new Defender Series case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use, it stopped working. Don't buy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Robert! We are so sorry to hear that you experienced an issue with your Commuter Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, but strong. I have already accidentally dropped my phone and it protected it just fine. It does slide down if I set it on cardboard box that is not level.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to use case. Serves it's purpose imo. Good price also.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Durable Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super supportive, nice grip and feel to it, Definitely feels like it's protective

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic case very thick and it will protect my phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charging port rubber does not fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I am disappointed with the commuter series case for the s24. I also have the issue with charging port doesn't fit. First case I bought from Best Buy. So after a week I decided to due a exchange through otterbox.com. Just checked manufacture defect. Replacement has the same issue as the first, the charging port not fitting. Really it's not a big deal, but I did have to pay 10 bucks for shipping. Nevertheless I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with the charging port area of your Commuter Series case even after utilizing our warranty replacement option. Please reach out to our CS Team by phone or via chat, and we would be happy to see how else we may troubleshoot and resolve this issue! OtterBox

  • Rated 5 out of 5 stars

    Good thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it Im happy with this item. It was what I was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong product shipped.i return it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not what i ordered. I ordered fipable or foldable phone case This is not either

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

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