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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,831 reviews
  • Rated 5 out of 5 stars

    Had this case on previous iphone for 4 years.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not hesitate to buy for new phone Very durable. No failures of case at all. For me perfect compromise between effectiveness and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PRODUCT ON THE MARKET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTTERBOX IS THE ONLY PRODUCT I USE WHEN IT COMES TO PROTECTING MY PHONE AND OTHER ELECTRONIC DEVICES BECAUSE OF THE DURABLE MATERIAL PROVIDED TO KEEP MY PHONE SAFE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Case, Same model lasted 3 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was perfect, so I replacdwith same model. Small crack in a weak spot near speaker finished off the first one, but only after multiple years of use, drops and falls.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son dropped his phone and the case cracked in a spot where it wouldn’t stay back on. Save your money and buy the better otter box cases. I can’t believe this one was so flimsy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Commuter Series case! We appreciate your feedback about your son's experience, and we'll be sure to let our design team know about this. The good news is, we have a great warranty, so we'd be more than happy to get you a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Strong protection great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Have always used this brand for qll my phones and it still is as good as it always has been

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If someone is looking for a apple case please try the Otter box Commuter Case for Apple® iPhone® 7, 8 and SE (2nd generation) - Black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at Best Buy and th ey were very helpful in deciding which case I should use. It works very well with my iPhone 8. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great protection for my new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is easy to put on and take off my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sturdy case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a case that would be sturdy and also slim enough to fit down in shirt pocket. This one checked off all the boxes. Very pleased with this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I received my otterbox"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you once again best buy team! Even though my package was delayed the delivery process made up for it. Thank you I received my order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit the phone as described and protects the phone which is expected of an Otterbox. Also, got it for great price at BestBuy with their price match guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this cell phone case for my 10-year-old’s first phone and it is extremely strong and durable phone is still in great shape great value for price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two and it works well I have own this after almost two years now and I still enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my 88 year old dad whom works on the farm still. I like the cover to the charging port to keep dirt out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case at a great price! Supports phone. It’s for my work phone and I need to protect it this case works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my sister’s new phone. She liked her old case same brand so was happy to get new case for new phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it with the phone. Case is slippery, seems to have a nice rubber edge

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi 9mmguy,

      Glad to hear you like the rubber edge on the Commuter series! Sorry if you're finding the design a little too sleek for your comfort level - sounds like you might enjoy our Defender style a little bit more! The Defender has a rubber silicone piece that stretches over the entire back, giving it a bit more traction. Please feel free to check it out via the link below, and contact our friendly Otters at 1-855-688-7269 with any questions or comments.

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great iPhone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to find but found it. It fits my husbands iPhone 8 phone but there is a little bulk up at the edge of the phone. I don’t know if it’s a defect or if my husband push down to hard. Everything is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Case for iPhone8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case to protect my iphone 8- needed something was durable enough but could also be used with a wireless charger, and this fit the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new work phone. It's nice because it's not as bulky as the defender, making the phone easier to carry around in my pocket.

    I would recommend this to a friend
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