Customers highly value the excellent protection and snug fit offered by the Defender Pro Series Case. Many appreciate the case's ease of use and installation, but some are disappointed by the lack of a built-in screen protector and the somewhat problematic stand. Concerns have also been raised regarding the case's overall quality and the Apple Pencil holder's functionality. A few customers expressed dissatisfaction with certain aspects of the case's design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 288 reviews
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good protection.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although it’s thick, it protects. Only issue I have with it is the pencil compartment. It’s flimsy.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Ok case.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case but overpriced. The rubber around the case fits weird also.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good protection for tablet
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has really saved our tablet from our little toddlers from dropping it.
I would recommend this to a friend
Rated 4 out of 5 stars
its good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
its good but the cover on the side for the apple pencil broke off almost a month later. for the most part, it protected the ipad and i bring it with me everywhere, but the cover falling off was a problem. i liked the removable cover which is honestly the reason why i bought it. so, unless otterbox updates the design, i would definitely suggest buying at your own risk.
I would recommend this to a friend
Rated 4 out of 5 stars
Expected it to be intact for longer than 1 month.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for what I thought would be long time durability. Within one month of use, a corner had been broken from the stand. Since it was only the stand I did not bother going back to the store for an exchange. Expected more from OtterBox as we have relied on this brand in the past for durability.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Case
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I buy this brand alot for my husband and kids bcs they dont take care of anything and this protect there devices
I would recommend this to a friend
Rated 4 out of 5 stars
Pretty solid.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s ok the one side where the pencil is supposed to be located is a little flimsy. But over really solid.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Ipad Mini Case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case for my ipad mini and love the protection it gives plus it feels very strong, also the cover works as a stand that can be place in to different angles.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 3 out of 5 stars
Excellent protective case but difficult to install
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox case is very protective of the I-pad but it is difficult to remove and insert the I-pad in the case. I will have to remove it frequently to mount it on an aircraft yoke mount so it wouldn't be satisfactory for me.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello, Richard! We apologize that the installation process is problematic for the way in which you intend to use the case. If our Customer Service Team may assist with any troubleshooting or assistance of any kind, please give us a call at 1-855-688-7269 and we are happy to help.
Rated 2 out of 5 stars
Not worth $70
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As an OtterBox product, I expect the OtterBox outlived the product. Didn't happen in this case. The way they designed the door for the magnet for the pencil was horrible and that's what ended up breaking and unraveling the whole thing. Get a cheaper case. It will be more reliable.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Cons mentioned:
Screen protector, Stand
Rated 2 out of 5 stars
Not a fan
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not a fan. Dislike that there is no protection of the screen and the top cover is awkward - the top portion doesn't work well as a stand, and it (the top cover portion) is difficult to keep up with when using my iPad.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! It's odd to hear that you're having troubles with your shield stand, and we'll be sure to let our design team know about your experience. Keep in mind, our standard Defender Series case for that iPad does include a built-in screen protector. Feel free to check out our website to see that case! If you have any questions, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best, OtterBox Customer Service Team
Rated 4 out of 5 stars
Otter Box Protector
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the rugged design. I feel better knowing that if it drops to the floor my mini i pad will have a better chance of surviving! The only drawback is the charging port access is a little bit tight when trying to charge. Otherwise I feel it was worth the money.
I would recommend this to a friend
Rated 5 out of 5 stars
Defender pro series for Apple iPad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need to return, if I get the keyboard to work. Otherwise, this case is great
I would recommend this to a friend
Cons mentioned:
Apple pencil
Rated 3 out of 5 stars
DO NOT BUY IF YOUR BUYING FOR APPLE PENCIL STORAGE
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This OtterBox DOES NOT HAVE APPLE PENCIL STORAGE. There is a piece of the case that opens and comes off for the Apple Pencil to be used. I have a hard time holding while trying not to knock off my Apple Pencil.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize that this case did not have the Apple Pencil storage you were hoping for. The Defender Pro Series is amazing for rugged protection of your device, but we do offer other case options that are designed differently, some of which incorporate Apple Pencil storage. Please give our CS Team a call at 1-855-688-7269 if we may help with anything or answer any further questions!
Rated 3 out of 5 stars
Not worth the money you pay
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case does its job, but the plastic cover for the pencil broke fast. This product is defiinitely overpriced. If you truly want it, it is better to wait for a discounted price.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Duarte! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Cons mentioned:
Apple pencil
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, only flow I don’t like, is the side flap for Apple Pencil, I wish outerbox made a better stow away with it
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Good Case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does it’s job but no longer has a built in screen protector.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Very good case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like this case. It is extremely protective without being too instrusive. My only complaint is that i thought a screen protector was included like our other otter box products
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case for ipad
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case for my 7 year old who is pretty rough with things. He's careful with his ipad but accidents do happen and I feel this otterbox protected his device. I'd purchase it again.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Strong!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son drops his tablet all day long and this has really done an amazing job of protecting it!