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Customer Ratings & Reviews

Your price for this item is $62.99
The comparable value price is $89.99

Customer reviews

Rating 4.1 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Defender Pro Series Case for Apple iPad mini provides great protection and a tight fit, and is easy to install. However, some customers have noted the absence of a built-in screen protector and issues with the stand's stability. Additionally, there are concerns about the case's overall quality, its ability to hold the Apple Pencil, and some find the design to be unsatisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 303 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Excellent protective case but difficult to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox case is very protective of the I-pad but it is difficult to remove and insert the I-pad in the case. I will have to remove it frequently to mount it on an aircraft yoke mount so it wouldn't be satisfactory for me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Richard! We apologize that the installation process is problematic for the way in which you intend to use the case. If our Customer Service Team may assist with any troubleshooting or assistance of any kind, please give us a call at 1-855-688-7269 and we are happy to help. OtterBox

  • Cons mentioned:
    Screen protector, Stand

    Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Dislike that there is no protection of the screen and the top cover is awkward - the top portion doesn't work well as a stand, and it (the top cover portion) is difficult to keep up with when using my iPad.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! It's odd to hear that you're having troubles with your shield stand, and we'll be sure to let our design team know about your experience. Keep in mind, our standard Defender Series case for that iPad does include a built-in screen protector. Feel free to check out our website to see that case! If you have any questions, feel free to call us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Pretty solid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok the one side where the pencil is supposed to be located is a little flimsy. But over really solid.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case for the iPad mini would recommend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box Protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the rugged design. I feel better knowing that if it drops to the floor my mini i pad will have a better chance of surviving! The only drawback is the charging port access is a little bit tight when trying to charge. Otherwise I feel it was worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Apple pencil

    Rated 3 out of 5 stars

    DO NOT BUY IF YOUR BUYING FOR APPLE PENCIL STORAGE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox DOES NOT HAVE APPLE PENCIL STORAGE. There is a piece of the case that opens and comes off for the Apple Pencil to be used. I have a hard time holding while trying not to knock off my Apple Pencil.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that this case did not have the Apple Pencil storage you were hoping for. The Defender Pro Series is amazing for rugged protection of your device, but we do offer other case options that are designed differently, some of which incorporate Apple Pencil storage. Please give our CS Team a call at 1-855-688-7269 if we may help with anything or answer any further questions! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this case. It is extremely protective without being too instrusive. My only complaint is that i thought a screen protector was included like our other otter box products

    I would recommend this to a friend
  • Cons mentioned:
    Apple pencil

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only flow I don’t like, is the side flap for Apple Pencil, I wish outerbox made a better stow away with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otterbox, my go to case every single time. have recommended to friends before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money you pay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does its job, but the plastic cover for the pencil broke fast. This product is defiinitely overpriced. If you truly want it, it is better to wait for a discounted price.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Duarte! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job but no longer has a built in screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my 7 year old who is pretty rough with things. He's careful with his ipad but accidents do happen and I feel this otterbox protected his device. I'd purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent amount of protection. I combined mine with a screen protector as this Otterbox did not come with one. I feel very confident that this case will make my iPad be able to take a good amount of abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son drops his tablet all day long and this has really done an amazing job of protecting it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for our field crews. Those guys can be hard on their iPads. These cases have a great track record of protection against a fall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, no complaints. Protects iPad mini as intended, after having it for over an year now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Case!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. User friendly and it is very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box case is 100% the most durable case. although it’s bulky it will protect your ipad from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sweet apple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally on several Apple devices, but I purchase this for my granddaughter. It’s just right for smaller hands. And, it’s just another great Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Essential Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to for protection of anytime I purchase a new iPad. The only draw is this didn’t come with a protective screen. They make a solid product and will always marry my iPads to their product.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback, and we'll be sure to let our design team know about your experience. Keep in mind, our standard Defender Series case for that iPad does include a built-in screen protector. Feel free to call us at 1-855-688-7269 if you have any questions.

      Best,
      OtterBox Customer Service Team OtterBox

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