Customer Ratings & Reviews
- Model:
- 77-87479
- SKU:
- 6491612
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the excellent protection and snug fit offered by the Defender Pro Series Case. Many appreciate the case's ease of use and installation, but some are disappointed by the lack of a built-in screen protector and the somewhat problematic stand. Concerns have also been raised regarding the case's overall quality and the Apple Pencil holder's functionality. A few customers expressed dissatisfaction with certain aspects of the case's design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great Case!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. User friendly and it is very durable.
I would recommend this to a friend - Pros mentioned:Protection
No complaints
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done, no complaints. Protects iPad mini as intended, after having it for over an year now.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Screen protector
Essential Equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My go to for protection of anytime I purchase a new iPad. The only draw is this didn’t come with a protective screen. They make a solid product and will always marry my iPads to their product.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback, and we'll be sure to let our design team know about your experience. Keep in mind, our standard Defender Series case for that iPad does include a built-in screen protector. Feel free to call us at 1-855-688-7269 if you have any questions.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent amount of protection. I combined mine with a screen protector as this Otterbox did not come with one. I feel very confident that this case will make my iPad be able to take a good amount of abuse.
I would recommend this to a friend - Pros mentioned:Protection
Best case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This otter box case is 100% the most durable case. although it’s bulky it will protect your ipad from drops.
I would recommend this to a friend - Pros mentioned:Protection
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for our field crews. Those guys can be hard on their iPads. These cases have a great track record of protection against a fall.
I would recommend this to a friend - Pros mentioned:Fit
Sweet apple
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally on several Apple devices, but I purchase this for my granddaughter. It’s just right for smaller hands. And, it’s just another great Apple product.
I would recommend this to a friend Smart investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tough and durable! Holds up well for my kids work debice
I would recommend this to a friend- Pros mentioned:Protection
OtterBox is best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my ipad mini in the car parking but this thing saved my ipad not even a single scratch. I am using Otterbox cases for my apple watch and iphone great experience.
I would recommend this to a friend - Pros mentioned:Ease of use
Great IPad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Pad is great...holds an excellent charge for days! Easy to use and read! Love it!!!
I would recommend this to a friend - Cons mentioned:Apple pencil, Case quality
Not the same otter box quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot of problems with this case. A lot of loose parts. The rubber part in the back won’t stay down. It’s lifted so every time I’m holding the iPad it rubber around the circle is just up. I loved iPad otter box cases in the past but they definitely did something wrong with this one. The flap to the pencil is also just super flimsy. It doesn’t have a tight closure. Yea otter box sorry but this is definitely a no for me.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! It's odd to hear that your slipcover isn't fitting your case well, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Durable Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Case, very Protective. It holds the Surface very securely. We have a very tough work environment and it will help protect it.
I would recommend this to a friend - Pros mentioned:Protection
Case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I would recommend it. It is great for kids.
I would recommend this to a friend - Pros mentioned:Protection
Strong & Sturdy otterBox Defender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This OtterBox is so strong and sturdy. I feel very confident with my iPad mini.
I would recommend this to a friend - Pros mentioned:Protection
Always great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy otter boxes for my apple products. Still never had any issues protecting my tech
I would recommend this to a friend NE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item appears to uphold the Otterbox reputation. I am disappointed by the lack of the touch screen protection included in earlier models.
No, I would not recommend this to a friendGreat case!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only great functional case for kids that does not have a gimmicky case feature that makes using the iPad in portrait mode very difficult. The only issue I have is that the pencil part of the case comes off somewhat easily.
I would recommend this to a friend- Pros mentioned:Protection
Love Otter Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several Otter Boxes in the past. They are sturdy and well made and I only buy Otter Box to protect my gadgets.
I would recommend this to a friend - Pros mentioned:Protection
Strong and Simple
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect simple yet protective case for the iPad, what you expect from otter box.
I would recommend this to a friend - Cons mentioned:Apple pencil, Design
What a mess!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this is not what I expected from Otterbox. This is a design mess. Won’t stay in place. Won’t hold the Apple Pencil. I’m returning info as soon as I can.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having trouble with your Defender Series Pro! It's odd to hear that your OtterBox is giving you so many issues, and we'll be sure to let our design team know about your experience. We're sad that you're wanting to return your case, but we hope you're willing to give us another chance. If you still have your Defender Series, feel free to call us at 1-855-688-7269, and we can get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
