Customers highly value the excellent protection and snug fit offered by the Defender Pro Series Case. Many appreciate the case's ease of use and installation, but some are disappointed by the lack of a built-in screen protector and the somewhat problematic stand. Concerns have also been raised regarding the case's overall quality and the Apple Pencil holder's functionality. A few customers expressed dissatisfaction with certain aspects of the case's design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 300 reviews
Rated 4 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome case for the iPad mini would recommend to a friend
I would recommend this to a friend
Rated 5 out of 5 stars
awesome cases
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
otterbox, my go to case every single time. have recommended to friends before.
I would recommend this to a friend
Rated 4 out of 5 stars
Otter Box Protector
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the rugged design. I feel better knowing that if it drops to the floor my mini i pad will have a better chance of surviving! The only drawback is the charging port access is a little bit tight when trying to charge. Otherwise I feel it was worth the money.
I would recommend this to a friend
Cons mentioned:
Apple pencil
Rated 3 out of 5 stars
DO NOT BUY IF YOUR BUYING FOR APPLE PENCIL STORAGE
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This OtterBox DOES NOT HAVE APPLE PENCIL STORAGE. There is a piece of the case that opens and comes off for the Apple Pencil to be used. I have a hard time holding while trying not to knock off my Apple Pencil.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize that this case did not have the Apple Pencil storage you were hoping for. The Defender Pro Series is amazing for rugged protection of your device, but we do offer other case options that are designed differently, some of which incorporate Apple Pencil storage. Please give our CS Team a call at 1-855-688-7269 if we may help with anything or answer any further questions!
Cons mentioned:
Apple pencil
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, only flow I don’t like, is the side flap for Apple Pencil, I wish outerbox made a better stow away with it
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Very good case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like this case. It is extremely protective without being too instrusive. My only complaint is that i thought a screen protector was included like our other otter box products
I would recommend this to a friend
Rated 3 out of 5 stars
Not worth the money you pay
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case does its job, but the plastic cover for the pencil broke fast. This product is defiinitely overpriced. If you truly want it, it is better to wait for a discounted price.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello Duarte! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Good Case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does it’s job but no longer has a built in screen protector.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case for ipad
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case for my 7 year old who is pretty rough with things. He's careful with his ipad but accidents do happen and I feel this otterbox protected his device. I'd purchase it again.
I would recommend this to a friend
Rated 5 out of 5 stars
Defender pro series for Apple iPad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need to return, if I get the keyboard to work. Otherwise, this case is great
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protection
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent amount of protection. I combined mine with a screen protector as this Otterbox did not come with one. I feel very confident that this case will make my iPad be able to take a good amount of abuse.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Strong!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son drops his tablet all day long and this has really done an amazing job of protecting it!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
No complaints
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gets the job done, no complaints. Protects iPad mini as intended, after having it for over an year now.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Solid
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased these for our field crews. Those guys can be hard on their iPads. These cases have a great track record of protection against a fall.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Case!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. User friendly and it is very durable.
I would recommend this to a friend
Rated 2 out of 5 stars
Not worth $70
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As an OtterBox product, I expect the OtterBox outlived the product. Didn't happen in this case. The way they designed the door for the magnet for the pencil was horrible and that's what ended up breaking and unraveling the whole thing. Get a cheaper case. It will be more reliable.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best case
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This otter box case is 100% the most durable case. although it’s bulky it will protect your ipad from drops.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 2 out of 5 stars
Essential Equipment
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My go to for protection of anytime I purchase a new iPad. The only draw is this didn’t come with a protective screen.
They make a solid product and will always marry my iPads to their product.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback, and we'll be sure to let our design team know about your experience. Keep in mind, our standard Defender Series case for that iPad does include a built-in screen protector. Feel free to call us at 1-855-688-7269 if you have any questions.
Best, OtterBox Customer Service Team
Pros mentioned:
Fit
Rated 5 out of 5 stars
Sweet apple
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I personally on several Apple devices, but I purchase this for my granddaughter. It’s just right for smaller hands. And, it’s just another great Apple product.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
OtterBox is best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dropped my ipad mini in the car parking but this thing saved my ipad not even a single scratch.
I am using Otterbox cases for my apple watch and iphone great experience.