Customer Ratings & Reviews
- Model:
- 77-87479
- SKU:
- 6491612
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the excellent protection and snug fit offered by the Defender Pro Series Case. Many appreciate the case's ease of use and installation, but some are disappointed by the lack of a built-in screen protector and the somewhat problematic stand. Concerns have also been raised regarding the case's overall quality and the Apple Pencil holder's functionality. A few customers expressed dissatisfaction with certain aspects of the case's design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Apple pencil, Case quality
Not the same otter box quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot of problems with this case. A lot of loose parts. The rubber part in the back won’t stay down. It’s lifted so every time I’m holding the iPad it rubber around the circle is just up. I loved iPad otter box cases in the past but they definitely did something wrong with this one. The flap to the pencil is also just super flimsy. It doesn’t have a tight closure. Yea otter box sorry but this is definitely a no for me.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! It's odd to hear that your slipcover isn't fitting your case well, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Strong & Sturdy otterBox Defender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This OtterBox is so strong and sturdy. I feel very confident with my iPad mini.
I would recommend this to a friend - Pros mentioned:Protection
Always great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy otter boxes for my apple products. Still never had any issues protecting my tech
I would recommend this to a friend - Pros mentioned:Protection
Love Otter Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several Otter Boxes in the past. They are sturdy and well made and I only buy Otter Box to protect my gadgets.
I would recommend this to a friend - Pros mentioned:Protection
Case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I would recommend it. It is great for kids.
I would recommend this to a friend NE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item appears to uphold the Otterbox reputation. I am disappointed by the lack of the touch screen protection included in earlier models.
No, I would not recommend this to a friend- Pros mentioned:Protection
Strong and Simple
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect simple yet protective case for the iPad, what you expect from otter box.
I would recommend this to a friend Great case!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only great functional case for kids that does not have a gimmicky case feature that makes using the iPad in portrait mode very difficult. The only issue I have is that the pencil part of the case comes off somewhat easily.
I would recommend this to a friend- Cons mentioned:Apple pencil, Design
What a mess!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this is not what I expected from Otterbox. This is a design mess. Won’t stay in place. Won’t hold the Apple Pencil. I’m returning info as soon as I can.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having trouble with your Defender Series Pro! It's odd to hear that your OtterBox is giving you so many issues, and we'll be sure to let our design team know about your experience. We're sad that you're wanting to return your case, but we hope you're willing to give us another chance. If you still have your Defender Series, feel free to call us at 1-855-688-7269, and we can get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Best protection
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has protected my phone for 8 months not a single scratch or anything. Great product.
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection cant ask for more. not one problem
I would recommend this to a friend - Pros mentioned:Protection
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox case is amazing and I recommend it for any phone or tablet
I would recommend this to a friend - Pros mentioned:Protection
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and perfect for my toddlers iPad. I know it was be safe in the otter box
I would recommend this to a friend - Pros mentioned:Protection
Otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I’ve been buying this brand throughout my 6 kid growing up and it work great
I would recommend this to a friend Smart investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tough and durable! Holds up well for my kids work debice
I would recommend this to a friend- Pros mentioned:Protection
Otter case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 Protects my daughters I pad really well even after dropping it several times
I would recommend this to a friend - Pros mentioned:Protection
Works great with my ipad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to work with my Mini 6. I use it daily so I need it to be protected!
I would recommend this to a friend - Pros mentioned:Protection
Best iPad case.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! My son is non-verbal, and uses an iPad to communicate. We have had many of these and they offer the best protection.
I would recommend this to a friend - Pros mentioned:Protection
Cases
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cases I get for phone and ipads. I recommend !
I would recommend this to a friend - Pros mentioned:Protection
Love the protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection that the case give my ipad when its closed up!
I would recommend this to a friend
