Customer Ratings & Reviews
- Model:
- 77-87479
- SKU:
- 6491612
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the excellent protection and snug fit offered by the Defender Pro Series Case. Many appreciate the case's ease of use and installation, but some are disappointed by the lack of a built-in screen protector and the somewhat problematic stand. Concerns have also been raised regarding the case's overall quality and the Apple Pencil holder's functionality. A few customers expressed dissatisfaction with certain aspects of the case's design.
This summary was generated by AI based on customer reviews.
Great case!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only great functional case for kids that does not have a gimmicky case feature that makes using the iPad in portrait mode very difficult. The only issue I have is that the pencil part of the case comes off somewhat easily.
I would recommend this to a friend- Pros mentioned:Protection
Great protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection cant ask for more. not one problem
I would recommend this to a friend - Cons mentioned:Apple pencil, Design
What a mess!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this is not what I expected from Otterbox. This is a design mess. Won’t stay in place. Won’t hold the Apple Pencil. I’m returning info as soon as I can.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having trouble with your Defender Series Pro! It's odd to hear that your OtterBox is giving you so many issues, and we'll be sure to let our design team know about your experience. We're sad that you're wanting to return your case, but we hope you're willing to give us another chance. If you still have your Defender Series, feel free to call us at 1-855-688-7269, and we can get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Best protection
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has protected my phone for 8 months not a single scratch or anything. Great product.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox case is amazing and I recommend it for any phone or tablet
I would recommend this to a friend - Pros mentioned:Protection
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and perfect for my toddlers iPad. I know it was be safe in the otter box
I would recommend this to a friend - Pros mentioned:Protection
Otter case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 Protects my daughters I pad really well even after dropping it several times
I would recommend this to a friend - Pros mentioned:Protection
Otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I’ve been buying this brand throughout my 6 kid growing up and it work great
I would recommend this to a friend - Pros mentioned:Protection
Works great with my ipad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to work with my Mini 6. I use it daily so I need it to be protected!
I would recommend this to a friend - Pros mentioned:Protection
Cases
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cases I get for phone and ipads. I recommend !
I would recommend this to a friend - Pros mentioned:Protection
Best iPad case.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! My son is non-verbal, and uses an iPad to communicate. We have had many of these and they offer the best protection.
I would recommend this to a friend - Pros mentioned:Protection
Love the protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection that the case give my ipad when its closed up!
I would recommend this to a friend iPad mini
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great iPad for kids my daughter loved her birthday gift
I would recommend this to a friendA perfect case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With valuable help from the people at the store the OtterBox got fitted onto the iPad just as it should.
I would recommend this to a friend- Pros mentioned:Fit
iPad case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and fit. Stand works well for us. Can cover screen front or attach to back.
I would recommend this to a friend - Pros mentioned:Protection
pleasantly crafted
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very great gives my new ipad very simple protective look
I would recommend this to a friend Cheap plastic, poor fitting, pen hinge is delicate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that this was an Otterbox case and my previous purchases of them. However, this is obviously not a case built to quality standards. It is a cheaply made case. The plastic fits poorly with the rubber interior piece, leaving area uneven and very sloppy looking. The pen panel is made of cheap plastic and held on by two flimsy nubs, which attempt to hold cover on. Other reviews document how easy the piece can break off and how poor the warranty is. Just visit the Otterbox site for customer service, but it takes you to a broken link. Most telling about the quality of the product is that Best Buys extended warranty for members doesn't cover this or other Otterbox cases. I take this as meaning that informed customers should stay from this case, Members of the Bestbuy membership programs should especially stay away, as it is excluded from the warranty guarantee. In the future, i will not buy anything they exclude from the special coverage and am already returning this and all other purchase from last 6 weeks that are not covered. Buyer beware is my recommendation.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
- Pros mentioned:Protection
mamaw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.otterbox is great protection for my grandson's ipad mini
I would recommend this to a friend - Pros mentioned:Protection
Hard Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case to buy for an iPad mini it really does keep your case from any damage.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item. It protects and does not take away its function.
I would recommend this to a friend