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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Pro Series Case as offering excellent protection and a good fit for their Apple iPhone 11/XR. Positive feedback also highlights the case's ease of use, and many appreciate its reasonable price. However, some customers find the case bulky and heavy, and the lack of a built-in screen protector is a common complaint.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,469 reviews
  • Rated 5 out of 5 stars

    Does what it’s supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit, great durability! I haven’t had it long so we’ll see, but so far it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great defense protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased OtterBox for each phone I have owned. I would not feel safe without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sweet case. It works well for the sweet iphone i got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job protecting my iPhone and my wife’s. We also use on iPads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and sturdy case. very protective, it’s a bit bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Pro Series is the ultimate in protection for your Apple iPhone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from old phone case had to get this one to protect the kids phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for the iPhone 11. It’s not real big and bulky like others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough product to keep your phone safe from accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for iPhones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your iPhone`s always willing to secure that purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as a car doesn’t run it over. Great if you drop it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy investment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather own the Otterbox cases for my IPhone than Apple's original cases. This case will protect your phone in situations that other cases will result in cracked screens.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for protection but no glass shield protector included. Returned this one and bought another not as bulky but with glass protector shield

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get one of these you don’t need insurance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things truly make a big difference when you on occasion might drop your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly Good Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case is fairly good and seems adequately protective. It does require the additional purchase of a protective screen cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case that gives adequate protection. Nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always a good choice. Protects phone well. Doesn't get stuck in pocket when trying to pull out like other cases and you will need a screen protector. This one doesn't come with one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works great. I have dropped my phone several times and no issues with phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case fits my phone perfect, I guess that’s to be expected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product to save I phone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's made its money back already when I dropped the phone when getting out of the car

    I would recommend this to a friend
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