Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 60 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the Defender Pro Series for Google Pixel 9/9 Pro's protective capabilities, highlighting its ability to safeguard expensive phones. Users also appreciate the case's build quality, describing it as sturdy and strong. Additionally, some customers note the good grip that the case provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 60 reviews
  • Rated 3 out of 5 stars

    Great case but holster has rough edges

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case itself is fabulous but the holster and clip part has very rough edges. I contacted OtterBox and they want me to pay shipping to send back the clip to see if I can get a new one without rough edges. I'm not paying $12.95 for shipping to return a faulty product. They then suggested that I take it back to Best buy and see if they can do anything about the faulty clip. I don't think it's Best buy's fault. It's OtterBox's fault and OtterBox should cover the shipping. The associated OtterBox was patronizing to say the least. I think I'll be seeking another brand of phone case in the future. But as far as the case itself, I'm quite pleased with how it feels. It has a good grip. It feels in your hand like something between silicone and plastic. It doesn't add any weight to the phone and the buttons on the side are easier to push than some other models in the past. I also think this case is overpriced.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    pixel case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    durable and long lasting phone case for pixel. survived many drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    What we where looking for

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, to protect our kid first phone for highschool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 9 case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, completely covers everything securely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my google pixel 9. Case comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale, I always buy OtterBox defenders for my phons.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't have any other type of protection on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Study

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, durable, feel very safe having my phone in this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and protective. Keeps my phone safe on all drops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Case; Annoying Quirk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peels up at the sides where it is supposed to click into the hard case beneath. I mean the rubber comes undone a little and you have to push it back into place. This just occurs from putting the device in your pocket and taking it out. I have had similar issues with other OtterBox cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cell phone protector

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my Google pixel 9. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case and great uses good to keep your phone protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case. It protects my phone from the elements

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it five stars if it had a sliding camera cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for your expensive phone, An investment that will definitely keep you from spending more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indestructible

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a year ago and it's still in one piece of you buy this you probably won't need another case until you personally decide to get a different one because this case can literally survive anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, trusted manufacturer. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Phone case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product that one must have to protect your phone from the hazards of everyday living.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item across the board.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case quite durable and kept my phone very safe and Unbroken so huge five stars for me. I only had one issue with it which is when I would need to take off to get to my memory card or anything it was a bit difficult to do that but completely worth it considering my phone is in one piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid case so far. purchased two

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this because magbak still hasnt made a pixel 9 pro case and i needed a quality alternative. its been great tbh but the magbak case had magnets and would stick to my fridge and i miss that. i purchased one for myself and one for my brother using best buy card rewards so they were cheap too

    I would recommend this to a friend
Sponsored