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Customer Ratings & Reviews

Your price for this item is $45.99
The comparable value price is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 59 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Defender Pro Series for Google Pixel 9/9 Pro's protective qualities, with many comments praising its ability to safeguard their expensive phones. The case's robust build quality is also frequently highlighted, emphasizing its sturdy and strong construction. Positive feedback consistently points to the effective protection offered by the case's design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-59 of 59 reviews
  • Rated 3 out of 5 stars

    Telephone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has protected my cell phone very well, only that after a while under the cameras, the plastic begins to detach

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the charging port cover. Already dropped my phone twice and it's absolutely fine! It's a nice strong, sleek cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and was in stock at the store Steve helped me to go over my options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productive my sales associate was great and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 9 pro case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone case for my teenager. I would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Holster is unreliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holster does not hold the phone securely. The phone drops out of the holster almost every day, and there are already scratches in the frame around the camera. For comparison, I only dropped my previous phone once in the entire 4 years I had it. The case is still better than the others due to having a cover for the USB port. They could have charged the same price for just the case without the holster and the phone would have been safer.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the case I was looking for, like the clip the attaches to your belt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone case, was exactly what we were looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and resist drops and dust, is not big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case strong and durable can take your mind off due to the strength of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender saves the day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used OtterBox Defenders for all of my phones since I discovered them. I have yet to have a dropped phone crack or break

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the only one that is made for the phone. It's ok I would prefer the rubber outerbox but I took what I could get.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My back camera got cracked with this on and has to get it fixed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor build quality/quality control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor build quality. There is a large gap between the phone and the plastic case that causes the phone to move around in the case and make a rattle noise. On top of that, I would assume this gap would impact the shock/drop protection that the case offers. I have exchanged the case for the another one, and the new one had the exact same problem. This seems to be a quality control issue on the manufacturing end. Going through the manufacturing results in useless warranty claims that charge you for shipping. Very poor customer service. I will not be using this brand to protect my devices going forward.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Added Insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must considering the condition of my last phone. I think the phone must have thought I hated it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Artículo deficiente

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No detiene el teléfono el kit cae mucho el teléfono con muy poco movimiento

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 1 out of 5 stars

    missing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been waiting for this to arrive for almost a week. still nothing. Thanks UPS

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 1 out of 5 stars

    Do not Buy Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit the Pixel 9 Pro. Phone kept falling out. I had to return it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      While the original place of purchase met your needs, please contact our Customer Service Team with any product questions. OtterBox

  • Rated 5 out of 5 stars

    It's a good one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and relatively sleek for the protection it provides: recommend!

    I would recommend this to a friend
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