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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 253 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Case's protective qualities and how well it fits their iPad Pro. Many appreciate the included screen protector and the convenient Apple Pencil storage and charging capabilities. However, some find the case to be heavy and expensive, and the stand functionality is a point of contention for several users. The bulkiness of the case is also mentioned as a drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 253 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great Buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4 year old that is really rough with things. The OtterBox has truly held up. I'm very pleased with this buy and would recommend it if you have kids.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    So worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing an OtterBox for an iPad. For years I have trusted OtterBox to my iPhone and this investment did not disappoint. 100% OtterBox!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Love Otter Products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great quality and does come with a built in screen protector which I didn't realize until I went to use it. Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Apple pencil

    Rated 5 out of 5 stars

    Strong and useful accessories.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case allows me to carry the Apple Pencil along with no risk of losing it since it is tucked neatly between the inner case and outer shell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Protectiv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has done its duty, my toddler often watches the iPad and tends to throw it on occasion and so far the case has protected it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my iPad! Don’t have to worry about my iPad getting damaged now! Highly recommend! Fit is great, all ports available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality and everything fits perfect. I am extremely satisfied with my purchase and would recommend to anyone looking for a quality case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my iPad Pro so I needed a new case as the styling changed. I purchased the same style case as before but the new one was so much easier to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPad Pro case out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two other iPad Pro cases and were not happy with either one. I purchased the OtterBox case and it is the best protection for my expensive iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects like it should!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this so we could take our iPad camping and watch movies. It has been wonderful not having to worry about the iPad getting damaged!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from otterbox. Love how this case protects my iPad. Another great product by otterbox. Highly recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Stand

    Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sleeve is tough, the back piece that allows the iPad to stand is hard to remove in order to use it. I had bought this for my elderly father who is in a nursing home. This was discussed with an employee at the store prior to making my decision. I am disappointed with the fact that the pieces will have to be kept separate if my father is to use the stand. The seller could have suggested a different brand as they sell a few and some just flip open.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the difficulty associated with that Defender Series Shield Stand. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with this case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Otter Defender series for all of my Apple products! I don’t trust any case for my tech toys!! I highly recommend Otter Defense Series!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    As usual otterbox protects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox defender series cases are the gold standard for protection. These ipads are expensive and the protection is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Real protection!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten this to cover my new iPad Pro. I now use it with the piece of mind I needed for such an expensive device.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    OtterBox is the Best Protection for Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the OtterBox Defender case for m 12,9 Inch Ipad Pro and it is the best case/cover for the Ipad. I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection for the iPad. Sturdy so the larger 12.9 iPad won’t bend (already replaced one iPad because it bent - not in case).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable goods but not right for my device had to exchange it for a different device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never say enough good things about Otterbox. Another great item in their vast collection. Ipad is secure in every way possible.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit annoying to put it on and take it off, but I guess that’s what gives best protection. Can’t say much haven’t experienced my iPad falling yet. But was very glad Best Buy price matched!!!

    I would recommend this to a friend
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