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Customer reviews

Rating 4.7 out of 5 stars with 250 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 250 reviews
  • Rated 5 out of 5 stars

    Great design, VERY secure

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    Posted .
    Owned for 5 months when reviewed.

    This has been the best accessory I have purchased for any of my mobile devices! I have an iPad Pro and was very protective of it. However, with a little one running around the possibility of it falling or getting wet from a spilled cup was too worrisome. Bought this to withstand everyday use but also any accidents. Works great, makes the iPad a bit bulkier but I don’t mind it since I knew I wanted the protection. The design is simple and very Saturday. Takes a while to put on as it has lots of secured edges and corners. Apple Pencil still works through the screen protector also! It has a little flap that can open to allow charging for the Apple Pencil. I truly feel better about my iPad protection with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t regret this purchase.

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    Posted .
    Owned for 2 months when reviewed.

    The build quality is very good and it feels good in hand. This case is very durable and stylish with great functionality for the 12” iPad Pro and works better than I expected. I would have chosen another color if it was available but the black is very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    Owned for 1 month when reviewed.

    Unbelievable case but pricey but u know otter box. 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s what I expected

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    Posted .

    Good case, otterbox pull it off again and pen holder good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox 12.9” latest model 2018 (3rd Generation)

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    Posted .

    This Otterbox fits my 12.9” latest model iPad Pro perfectly. Drop proof protection a plus. Easy to snap installation. Makes this real sturdy, since alone w/o any protective case, the 12.9” is really slim iPad Pro could be prone to bending; well this fits the bill to prevent that from happening! I usually carry it around without the snap on stand cover. I watched several YouTube videos and I had to laugh how they couldn’t make the case work correctly. Just simply relax and confidently snap the case on & it will work perfectly for you! I did not need to have to put on a separate tempered glass as with other cases, i.e., UAG cases with exposed glass. which require the extra cost of the glass adhesive protector. The Otterbox screen is built-in (saving you $ as you do not need an extra glass protector) and it will still gives you touch sensitivity and face recognition very easily. Yes, I highly recommend this Otterbox 12.9” latest model 2018, this is so perfect fit! The camera cutout are lined up perfect, as well as the Apple logo, and yes, the right side pencil holder recharger works great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an OtterBox Defender: The Gold Standard

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    Posted .
    Owned for 1 month when reviewed.

    I'm a BIG fan of Otterbox Defender cases. Functional and high degree of protection for the device. These cases have protected my phones and tablets for many years. PROs: Its an OtterBox Defender line, so the Gold Standard for protection. CONs: Wish the separate stand was like the smaller iPad Defender cases where you could get three angles: 90deg, 20deg, and the improvised 70deg. You can't get the improvised 70deg angle w/ the iPad Pro Defender stand. If they could make the case to fire the speaker sounds to the front; that would make the case AWESOME. Only one case maker (Targus VersaVu, model THZ651GL) has this feature and its great; the sound gets directed to you vs. floating away from you w/ all other cases or a "naked" iPad. The rubber flap covering the USB port. Wish it was made a little weaker, so there was nearly no pressure on the usb cable when charging. Don't know if the pressure from the rubber flap will cause any longterm issues. Other cases that have a similar flap design put even more pressure on the cable when connected. I guess one could just cut the flap off to be safe, but that would become a weak point for the case, esp for accidental liquid spills. So a catch 22 if you cut this flap off. No Comment: Built-in pencil charging/holder section. I don't have this accessory so I can't comment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for peace of mind.

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    Posted .
    Owned for 9 months when reviewed.

    I always buy a case for my phones and my tablets just for peace of mind personally. This case adds quite a substantial amount of weight but I like that personally. I've only ever dropped my iPad from the height of my bed only a handful of times and have had no issues with the case taking the brunt of the force. I have two complaints one being that the built in screen protector always has and always will be terrible and the other being that the rubber eventually wears out and warps in areas where it is thinnest or especially the edges they get bowed out and just makes the fitment of the rubber generally weaker and doesnt stick like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    Owned for 1 month when reviewed.

    Had a small crack in the bottom bezel of my display, not on the screen, so I went from using a leather portfolio case to this one and WOW... this case is amazing, the protection is unmatched and It allows for my hairline crack on my display to not spread onto my screen as well. I LOVE the screen protector as well as the hard shell outer case for using when I’m traveling and It keeps It safe in my bag or backpack. Would 10/10 recommend and although it’s $129, It really looks good, feels good, and protects it better than anything else on the market in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .

    I purchased this Otterbox Defender for my iPad because I have always had good luck with them. I read how easy an iPad can bend, but I would never put it in that situation to experience it to bend. The best solution for me was to purchase an Otterbox. It provides awesome protection. It’s a bit heavy, but I want that extra security since iPads aren’t cheap. Also, it allows for the Apple Pencil (2nd Gen) to be stored and/or charged while the iPad is in the case. Personally, I remove the plastic screen cover because I always use a ZAGG Screen Protector. I am very satisfied with this product. Also, got it on sale AND had Best Buy Rewards to put towards it! Sweet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection for iPad

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    Posted .
    Owned for 1 month when reviewed.

    I am on my 7th iPad. I am now on my 3rd large 12+ inch size. These covers have protected my iPads from just about every drop I have ever had. I also like the screen holder to be able to watch shows or sports at a good angle and hands free. The only problem I have ever had is the unit to hold the iPad for viewing comes apart a lot. Then it makes it hard to fold flat so you can cover the iPad. Other than that it is really good protection especially if your going to travel with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection money can buy

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    Posted .
    Owned for 3 weeks when reviewed.

    I purchased a iPad Pro needless to say I wanted my investment to be protected so I decided with the otter box defender case and I was not disappointed the layers of protection and craftsmen ship of my case is second to none now I feel my iPad is truly protected from drops and anything else life has to throw at it I am also very careful with my iPad but having the extra protection of this case makes me feel at ease for such an expensive tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipads are like planes and poisen!

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    Posted .
    Owned for 6 months when reviewed.

    One drop and it's all over! I don't know if this will totally protect it, but if you spend as much on an item as the Ipad pro, and you don't buy everything you can to protect it. You only have yourself to blame when it gets dropped. Don't bet against the odds. Buy this! Wife's last Ipad committed suicide by leaping off the bar in the dining room. I really don't blame it. It was a 2014 model, and after all, an Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and high quality

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    Posted .

    I had an otter box cover for the iphone and have dropped it 30+ times with no damage to the phone, so I felt an otter box ipad cover was worth the hefty price tag. I have yet to drop this, but like that every part of the ipad is covered. It is time consuming to get it in and out of the screen shield/case, but I don't plan on removing it from the case ever. There is even a snap-in holder on the outer shield for the apple pencil, which I just noticed. Would highly recommend for your tablet if you're worried about damaging such a big investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    Owned for 9 months when reviewed.

    OttorBox is the best case to use for your ipads. This is my 3rd case with this company and it has held up from drops and being handled rough with the young child of mine. Only case to use with all my future ipad purchases to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for protection

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    Posted .
    Owned for 1 month when reviewed.

    I ordered the IPad folio case first but my wife decided to go with OtterBox Defender Case for her IPad. It's looks really bulky in the box but fits great on the IPad offering great protection front and back. The OtterBox case comes with addition cover with a stand capability I'm so glad they finally made this option available for I Pad. I give this product a thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    Owned for 4 months when reviewed.

    I had an issue with my iPad and Apple replaced it at no charge but said that I could not put AppleCare on it. So, I had to get a super protective case. I prefer the iPad naked but I have two small children and hate even small nicks on it. I love this case and now don’t even mind having my iPad fully encased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Otterbox

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    Posted .
    Owned for less than 1 week when reviewed.

    I only trust otterbox for my protective cases. I’ve had them on all my phones and other iPads. Just like you’ve come to expect from otter box, this is a GREAT case. Keeps my $1100 iPad protected and secure. My only issue, and the reason I’ve dinged it one star, is the back of the case you can use as a stand. There is only 2 viewing angles, either not angled enough or so much so it risks falling over. Besides my little nit peaking issue, this is a great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is like a tank, well worth it

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    Posted .

    I waited for a deal because of the higher price. Well then I did the price matching and with other coupons I had saved more than a half price. Otter box defender is an ultimate protection for the iPad Pro, I feel satisfaction after put this cover on the expensive iPad. I will 200% recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great rugged case really dose it’s job

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    Posted .
    Owned for 1 month when reviewed.

    This is my second case as I passed my older pro to my son after almost three years of use and many drops. I work in construction and it still seams indestructible. So when I bought my new IPAD Pro it was my first choice. The only downside is the power button is difficult to power off this was also the case for my first as well. My first IPAD was destroyed within 30 days of purchase due to someone else’s neglect and no case. not any more since using this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessories

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    Posted .

    Durable goods but not right for my device had to exchange it for a different device.

    I would recommend this to a friend