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OtterBox - Defender Series Case for Apple® iPad, Apple® iPad 5th Gen - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2268 reviews

99%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Excellent durable case, has a few cons

    Posted
    EduTechGeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a techie working for a private school. I have purchased over 40 of Otterbox Defender series cases and used them for several years at my school and home. Excellent case for durability and protection. Your iPad will be completely enclosed in the Otterbox Defender - all ports and buttons are fully covered and sealed tight. The screen protector is built in, so you do not have to buy a separate screen protector. The protector doesn't diminish the touch sensitivity at all. I use the Apple Pencil with these cases with no distinguishable decrease in conductivity. The snap on case prevents even the hardest of objects from busting your screen when being dropped on the ground or when teens trip over a book bag with the iPad inside. I love that you can store your Apple Pencil right inside the case so it doesn't go rolling around and getting lost in your bag. The case holds the iPad in two positions. Anything that isn't right with your OtterBox products are backed with a FANTASTIC customer service team, and they'll replace the item for free. One of the best companies to deal with - really! I love this case to pieces, but it does have some 'cons'. It only comes in boring black, which is great for business and to match your little black dress, but sometimes you just need some color! I have a ton of iPads, both at work and personally (I've got 6 iPads at home for different members of the family). I'd love to have the defender series in a few different colors - nothing worse than throwing the wrong iPad in your bag and getting to work...oops! The little piece of rubber that stops dust and dirt from entering your ports is super strong, and is sometimes difficult for me to open because it is tight enough to keep dust out. If you don't have fingernails, you may have a tough time opening them also. They get a little easier to use over time though. The snap-on case is difficult to snap off. If you're under 6 or have arthritis, you'll probably have difficulty. Over the last 3 years I've busted off the corner of three of my snap on cases when I've tried to pry them off (3 out of 40 ain't bad!) - and Otterbox replaced them immediately. Most people agree that the most annoying parts of the Defender series is the added bulk and weight. The bulk makes the iPad not fit into some of those cool multi-charging-stations, and even sometimes your own iPad carrying case. The weight - well, I'm a geek and carry between 2 and 4 iPads around and let me tell you - 4 iPads with Defender cases will wear out my skinny limbs after a short while.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Otterbox Defender - Useful impact protection.

    Posted
    Zookeeper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Impact protection was the most important feature I was looking for in a case for my new iPad. I first tried the Zagg rugged book, which I really liked. However, I returned it because of the stiff hinge, lack of stand for the iPad part of the case so it can be used as a separate piece, and higher price. I considered a Lifeproof, but it was twice the price and the screen cover/stand was an additional accessory. I was able to get the Otterobox Defender on sale during a pre-Black Friday sale, and it is an incredible value for the protection and features. By buying this product at Best Buy, I feel confident I will get the genuine Otterbox quality I have come to expect unlike the obvious counterfeit I received one time when buying online from another retailer. I have an Otterbox Defender on the iPad 4 that the 6th generation replaced, and it held up well. The Otterbox Defender is best known for impact protection in a slim profile made from a material easy to grip. The case provides protection for the volume buttons, power button, and charging port too. It also includes a screen protector—no issues using the Logitech crayon or Touch ID. The screen protector provides some splash resistance since the screen cover is integrated into the case, but the case itself is not waterproof or even water resistant. The speaker and mic are not covered by the case at all. The stand can be used portrait or landscape and doubles as a protective screen cover for storage or for travel. It also has a place for the Apple pencil (the Logitech crayon does not fit). Overall, I believe it was the best choice. My only recommendation to Otterbox would be to include a space for the Logitech crayon on the other side of the shield cover, if possible. More color choices would be nice options too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Protection; screen is a fingerprint magnet

    Posted
    QuantumCat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wasn't sure whether to rate this 4 or 5 stars, but decided on 5 given the level of protection that this case provides. I wanted my new iPad to be able to survive several years of travel and general abuse, and my choice came down to this case or the Zagg one with the keyboard. I decided on the Otterbox because I rarely have need for a keyboard (I have an apple bluetooth one that mostly gathers dust) and the Otterbox was $50 vs the Zagg at $75 (both Black Friday pricing). This case does a wonderful job of protecting the body of the iPad and also provides a clear plastic screen protector. It does allow for TouchID, and although it feels a bit off, kind of like a piece of scotch tape, it works flawlessly. The case itself is multi-layered and rugged, and I have no concerns about it's ability to survive the various abuse and drops I'll subject it to. The only quibble I have is the screen protector, which seems to suck fingerprints from the ether. The screen under normal use looks like a grease trap. I've owned dozens of different types of scree protectors over the years (I used to purchase them for my corporation, going back to the original PalmPilot) and this is one of the smudgiest. It does seem to do a decent job and has high sensitivity, but it is a bit annoying having to constantly clean the screen.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Gets the job done, but needed upgrade/improvement.

    Posted
    chereefl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great Geek Squad team: Samuel and Evaristo. Pros: Good protection for iPad Pro. Cons: 1) I'm a big fan of the Otterbox products, but I am a little disappointed that they didn't have the Otterbox Defender Series, 6th generation version for iPad Pro although they claim on the Otterbox 5th generation packaging that it is suitable. This is a false claim, since I am unable to access the Sleep/Wake button, Nano-SIM tray, besides the Smart Connector without removing the entire iPad from the Otterbox Defender case. Not a good idea to have to keep opening up this Otterbox case. 2) It was recommended that I purchase the Zagg glass invisibleshield screen protector, which I did, and was then advised that they would need to remove the entire Otterbox plastic screen shield in order to install the Zagg glass invisibleshield screen protector since the Apple pencil will not work properly with this plastic screen. 3) I wanted a different color of the Otterbox Defender Series, and looked all over, and finally had to settle for the black (business look) Otterbox Defender. 4) The case is hard to open and close in order to access the screen, or even the lightning connector, etc. Bummer, but I wanted the protection that Otterbox Defender provides, so I settled for being somewhat inconvenienced until the next product comes out.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey there chereefl,

      Thank you so much for your extensive and candid feedback concerning the iPad (5th Gen) Defender series! To start, we apologize that this case is struggling to find the perfect fit with your device. We definitely find this odd, since as long as you have the iPad (5th Gen) or iPad (6th Gen), that Defender should match-up seamlessly with all functions of the device. Please feel welcome to contact our Otter detectives at 1-855-688-7269, and they'll gladly launch an investigation into this mystery!

      As for the separate screen protector, we don't typically recommend using a tempered glass with this Defender case, since the two layers of protection can cause issues with touch sensitivity. Usually, the built-in screen shield on the unit is sufficient in providing device security. If you have any additional questions on this, just let us know. We'll do everything in our power to restore your Otter confidence going forward!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Home case!

    Posted
    1Raheem
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This otter box case is 360 degrees of protection. Your protected from drops, falls and even spills! The case has a rubber piece that goes around it and there is a screen protector too. All the ports on your iPad are also closed off by the plastic and when your done surfing the web you can pick it up and play games! It’s that easy! The case has a cover piece that protects the screen and clicks on and that piece can hold your iPad right up so you can type or have it in an angle for viewing movies and watching shows, or doing YouTube. It’s like a safe case when you click the cover piece on the iPad. You are then completely protected. It’s good for those people who want a sleek looking case that offers full protection. It’s just so great! I listen to my radios, rock 105.3, and then just pick it up from the hard case that props it up and it so easily comes right off with no clicking and you just play games. It’s as easy as saying hey! Man there’s no better case for those who game!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Otterbox fits well for iPad 6 (2018).

    Posted
    Maka
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like this case. I have been using it for a month and a half. It is very well made of strong and tough material. I have accidentally dropped my iPad 6 only once from about 4 feet high on its corner and then it hit the floor on its back side. I think that this case saved my iPad at that time. On the other hand, the case comes with a screen protector that makes a little bit of a rainbow effect on the screen. It is not a distraction to view the screen unless you are in bright daylight and move the iPad up and down to catch a glimpse of the little rainbow on the screen. Also, I carry my iPad with this case in my hand and it does not slip. I am satisfied with this product so far. When I went to Best Buy to buy it, the price was higher than the website. I showed the website to the cashier who made a price match. I purchased it for $49.99. It is usually higher than this price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect OtterBox For kids

    Posted
    MonkeyWallz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this product I have one for my phone and my IPad Gen 6 my kids break their phone all the time me not once with my otter box. I have dropped my phone and iPad omg so many time still intact.I've owned two Otterboxes, one for an iPhone 7 and one for an older iPad and this 5th/6th generation Defender Series case is the best one so far. The iPhone 7 and older iPad Otterbox appeared to have screens that were not that interactive. So far, my son loves this 5th/6th Defender Series case. It's light, the grip feels just great and he's not constantly worrying that the iPad might slip from his hands. The cover/stand gives great protection when he places his iPad in a backpack. My son loves to cook and the stand feature allows him to set himself up with his iPad in the kitchen or on the go. And the Apple logo on the back sets the Defender case apart from other cases of less quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect protection

    Posted
    ChrisJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While this may make the iPad thicker and heavier, that actually works for me. I tend to drop things, a lot, and I wanted something to protect my very pricey purchase. Otterbox has the reputation for unprecedented protection and it was on sale, so perfect. Without the case, the iPad felt thin, fragile, and slippery and I was worried about dropping and shattering it. This gives me something to grab onto now, and I don't feel like I'm going to accidentally twist the device in two. I also like that the outer cover has a kickstand and a clip for the pencil add on, if I ever get one. Plus it has a screen protector built in that does not interfere with the finger print reader or touch capabilities. That's money saved, too. While I normally go with a folio case, sometimes with a keyboard, I'm very glad that I chose this instead. It's great protection and holds the device snugly. 5 stars all the way.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The Fort Knox of cases

    Posted
    POLISHCOWBOY
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the case i get every time I buy a new Apple device, I love the sense of being protected and the lack of worry about cracking a screen and putting dents and scratches on my new Apple device. As time goes by the infatuation wears off. Usually when comparing the web pictures of my new ultra thin, ultra sexy Apple device to the way it now looks locked away and unrecognizable. The case usually stays on though. I love the protection and hate the looks. Every month or so I get to spend an hour or two of quality time appreciating the super skinny, super sexy Apple device while I clean out the dust bunnies in the case and dust on my super skinny, super sexy Apple Device. But, then I reassemble the armor and truck on, case in place. Want the best protection? Get one of these cases.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fits IPad 9.7 6th Generation and Apple Pencil slot

    Posted
    Lissa
    • My Best Buy® MemberMember

    Yes it does fit the IPad 6th Generation as well. That is the iPad I recently purchased along with this case. The cover case even has section to hold the Apple Pencil along with the iPad unit when it’s fully closed ( with the screen closed in or facing outward). When you place the iPad into the plastic shell and when you snap the cover on, you must place the iPad in or slide it in starting from the bottom up first. There is some sort of hook situation going on there, be careful with that. Great case as always. I love Otterbox a Defender series for anything always keeps items safe and fully protected in great condition.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    YOU NEED THIS CASE

    Posted
    LLCoach123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a very sturdy and well-built product. All the layers make the iPad feel really well protected against not only drops but dust and scratches. The case fits very, very snugly so don’t plan on taking it on and off on a regular basis. The built-in screen protector will scratch but does keep actual iPad screen from scratching. Keep a microfiber cloth handy to remove smudges on the screen protector. The screen protector does work well with the apple pencil. My biggest complaint is that the case does tend to muffle the speaker sounds a bit. Adding the Defender case does add weight to the iPad but the protection it affords is well worth it. I only use the lid/stand when traveling as it does add to the bulk. Very functional case and definitely a good buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect protection for the ipad

    Posted
    Lfrumkies
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have owned many, now dead with broken screen iPads. Never bought a cover, foolishly before....should of! I have a bunch of medical issues and dropping stuff is right there! I can not tell you how many times I have dropped my iPad ! Way to many times, and this Outter box covered iPad, with NO damage! Do not but any “ tablet or phone” without having it live within one! Yes, it adds a bit of weight , yet, it’s still lighter then my first few iPads. Comes with its own screen savor too. The screeen cover response time is near perfect, I’m a gamer on my pad. It runs games, checking email and playing music, all at the same ime., now the otter box doesn’t make that happen, but it makes it saver. Get it, bottom line.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Ultimate Protection for iPad

    Posted
    LoveBestBuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This case was on sale and it turned out to be a great purchase. It has a built-in clear screen protector and button cover, neither of which interferes with normal operation of the touch screen or fingerprint reader. The case includes a removable front cover that truly protects the entire screen as it bounces around in a backpack stuffed with other items that could cause damage. The cover also acts as a base with a kickstand. All of this and it still manages to be fairly slim. Could not ask for more. iPads are required for students at our school next year so that means 180 days of potential accidents and rough handling. Even with Apple Care coverage you often have to pay some fees for repairs. Do yourself a favor and just keep your iPad safe.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A must if you have children!

    Posted
    Kari
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have OtterBox cases on all of our devices in the house! My son is 8 now but we've used OtterBox since he was about 2 years old. Let's face it, our devices take a beating with children and the OtterBox keeps them safe, clean, and in one peice. My son has dropped his iPad down the stairs from the top step and it was perfectly fine that's why when we bought him a new iPad for Christmas I didn't hesitate to buy another OtterBox. If you're going to spend good money on electronics you need to get a case you can trust. Another thing I'd like to add is my little guy loves how the case has a built in stand so he can have it sit upright while watching YouTube or movies, his friends always comment how much they wish their cases did that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Otterbox Defender - The Best!

    Posted
    KCS7op
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wouldn't even use my new iPad until I got this to put it in. It fits perfectly - 6th generation 2018 model. I searched high and low for something else that would be as good but nothing, it's expensive but better to protect it than to have to replace it! Got it on sale at Best Buy about $20 less than usual for President's Day sale! The tab that lifts up to charge is a little difficult hopefully, it won't damage the charge cord over time but still less expensive to replace a cord than the iPad! I also use Otterbox defender for my smartphones - perfect condition and I've dropped the phone so many times.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Protects

    Posted
    DMPZW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased an Otterbox defender for my cell phone many years ago. I accidentally dropped it several times and my child knocked it off the counter/table many more times. It also survived a slam to the concrete when it flew out of my purse pocket. Since then I’ve bought one for all my phone upgrades and my old iPad. I’ve dropped many more of my phones and my child once dropped the iPad down the stairs. Never had any cracks or damage to any of them, unlike many of my family members who buy something cheaper. Yes it’s more expensive and also heavier and bulkier than other cases, but it’s worth it to me to protect our devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Still Does the Job

    Posted
    Rater
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We’ve had an iPad 3 for 8-9 years (the New iPad at the time) and went through 3 defender cases to protect it. The old iPad still works and no scratches or dents on it. Upgraded to the latest iPad (5th gen) recently and bought the defender case with it. It is slightly slimmer and overall a bit smaller but it still feels very durable. They start to wear out after a 2-3 years of use depending on how much abuse they receive. It's been a good investment to protect our devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well Built

    Posted
    Boxcar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve owned about 12 Otterbox Defenders for iPhone and I thought the 6 was poorly designed and had weak spot. I’ve found Otterbox Defender’s can be inconsistent. Sometimes the screen protectors are garbage. I usually take them out. But I’ve found this case is very strong, well build and noticeable weak spots. Also the screen protector is very good. The Home button is covered and is a big plus for me because I deal with adhesive’s. The home button doesnt effect the fingerprint recognition. Though I would recommend a real glass screen protector in addition to the Otterbox one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Rock Solid Case

    Posted
    Quixy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve used The Defender cases before and it doesn’t get any more rugged than this. This case will withstand a fall from several feet onto pavement, several times over and device inside good as new. It does add a lot of bulk though. It also can be difficult to use if water gets up under the screen protector; and don’t expect to take the case off frequently, as it is rather difficult to do so. If you can live with these negatives then this case is well worth the cost, as nothing will protect better in my experience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very sturdy!

    Posted
    Uschi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought for my byfriend for christmas to go with new Ipad i bought him. He loves it. His old ipad had a flimsy cover. He isnt too careful with his things and since I paid a chunk of money for his new ipad, I wanted to be sure he wouldnt destoy it. The otterbox case is the best. Most important, he loves it. It wasnt cheap but if you add the cost of a screen protector to the cost of a new case, you pay the same and the otterbox has a screen protector with it. Ive always purchased otterbox cases for all my phones and will continue to do so....wonderful product...worth the money!!

    I would recommend this to a friend