Customers enjoy the great protection and built-in screen protector offered by the Defender Series Case. Many appreciate the convenient stand and ease of use, although some find the case a bit bulky and heavy. A few customers noted concerns about the case's quality and price point. The power button's accessibility was also mentioned as an area needing improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 210 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Screen protector
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
if you own a iPad protect your investment. I have dropped the iPad many times on tile, concrete, and no issues. The screen has cracked and been replaced several times, but not the iPad screen it self.
I would recommend this to a friend
Cons mentioned:
Case quality, Weight
Rated 2 out of 5 stars
Flimsy Case aside from weird clip on tray.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case itself is flimsy & the connector on the side of the case used to open & close it is so flimsy you can tell after light use it will become bent & unable to serve its purpose. Without the strange hard clip on element/stand you couldn’t possible consider this a hard case. The issue when it’s clipped on though is the iPad becomes bulky & unruly. Really bad execution in my opinion. Overpriced too 8 (.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey, Josh!
We're sorry to hear that you're not loving your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if your case does end up breaking, we have a great warranty, so we're more than happy to get you taken care of here: https://www.otterbox.com/en-us/support
Best, OtterBox Customer Service Team
Rated 4 out of 5 stars
Rock Solid
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rock Solid, the way it also holds the Apple Pencil is super handy. The only reason I don’t give 5 stars is because the handy included stand doesn’t have angle adjustments. It’s sorta lay way back or straight up and down. No I’m between.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great OtterBox to have if you drop your phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the OtterBox. I have a bad habit of dropping my phone. I dropped it the other day and it landed on the screen of my phone but it didn’t crack or break because the OtterBox saved it from breaking.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Piece of Mind
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox carries excellent products. We use this case with a screen shield (which I recommend). This iPad has been dropped multiple times with no damage to the iPad or case. I recommend this case.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Protection at its finest.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my sister for her new iPad Pro. protects it very well! making a big purchase on the iPad Pro definitely requires great protection. although i do wish the Apple Pencil holster was more accommodating, i can look past that.
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Very sturdy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These boxes have gotten better and less bulky over the years. The only complaint is when I stand it up in the base it is either straight up or to flat. They missed the slightly back sweet spot for me.
Can be difficult to get base off.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Purchase.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great OtterBox. This was a gift for my 14 year old and as much as she drops her iphone she needed something that would get her ipad safe. I loved this purchase.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Otter box great protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection case with built in screen protected for those who likes all in one the only down side to it is dirt can get underneath the screen shield which you always have to take the case off and clean periodically.
I would recommend this to a friend
Cons mentioned:
Weight
Rated 5 out of 5 stars
Awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this I would so recommend if you want something real sturdy for your iPad only thing is that it is a little bulky other then that its amazing it does the job
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Good case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case and am pleased with the way it protects. Would like to see Otterbox have an option to use a glass screen protector.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Almost perfect
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like how protective it is for my iPad. The only thing I don’t like is how fragile the pencil holder is. I haven’t broken or torn it but you have to be careful that you don’t.other than that it is perfect.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
iPad
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this cover for my daughter’s iPad. She drops and spills stuff all over it. Her iPad is still in great condition after all that trauma.
I would recommend this to a friend
Pros mentioned:
Screen protector
Rated 4 out of 5 stars
Case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keeps I pad safe and has screen protector built in nor the best but also not the worst so over all it’s a good thing to buy and would buy again if needed otter box also keep my stuff safe
I would recommend this to a friend
Cons mentioned:
Weight
Rated 5 out of 5 stars
Indestructible
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a bit bulky but it makes my iPad virtually indestructible. I drive a truck and use it daily for gps and if it falls or drops it takes the worry away
I would recommend this to a friend
Pros mentioned:
Screen protector
Rated 5 out of 5 stars
Have kids?
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sturdy and resilient. It has held up well against a 2yr old and a 4 yr old. The built in screen protector is just a plus.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Construction Business
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for Construction Occupations. He won't use anything else. Its worth the cost to protect your expensive devices.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Super Protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my daughter who is an artist and she carries the iPad Pro 11 2020 everywhere. Otter Box has always protected all devices.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 3 out of 5 stars
Needs improvement for Apple pencil
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always been a loyal Otterbox owner, putting them on all of my devices. They have kind of dropped the ball on this case. I still live the basic design but the Apple Pencil holder was a deal breaker for me. It was just a rubber flap that pulls the case away from the inner screen protector. It was so unhandy I returned it and bought another brand. Other than the Apple Pencil holder, they make a great and protective case. I ended up with a Poetic Explorer, which is great.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there,
We're so sorry you've decided to opt for another case and give up your OtterBox Defender Series. We really hope this experience doesn't turn you away for good and we'd be happy to pass your feedback along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please don't hesitate to touch base at (855) 688-7269 and we'll always do our very best to help.
Best, obcst
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otter Box is tops
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection for my new iPad Pro 2nd get. Have always used otter box cases and never had a problem. Good price also.