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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 580 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the protection and durability of the Defender Series Case for Apple® iPad® Pro 12.9". They appreciate the inclusion of a stand and screen protector, and many find the case to be a perfect fit for their device. However, some customers find the case to be a bit heavy and expensive, and a few have expressed concerns about its bulkiness and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 580 reviews
  • Pros mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Large in size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It large and easy to read. We bought it for our son who loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying Otterbox since my first iPhone. It's a no brainer, I see people with broken iPads, iPhones all the time. Makes me feel good I never had to replace any of my electronics while using Otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection from drops and spills. Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides great protection and easy access for charging.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Didn't like certain parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the hard case part of this otter box, however, I ended up taking the screen part off and replacing with an anti scratch cover because I had to press way to hard to get the screen to respond. The hard part of the case it nice. Not too bulky but feels very secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent New iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro is an amazing device with so many new features that you can get really creative with, especially with the new Apple Pencil. The bigger device is easy to handle and the battery lasts a good while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great protective case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not read reviews but I looked at all the cases on the shelf very carefully. I examined this case and find it does give me a sense of security. I like the Apple pencil holder in particular.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to install and extremely durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good way to protect the device. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Apple Pencil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my iPad Pro and was concerned that the screen protector would affect the precision of the Apple Pencil. The pencil works just like it does without the Otter Box installed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    IPad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad cover protects IPad from accidental falls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very durable and defends every impact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far so Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that I didn’t realize it was only for iPad Pro 1 when I bought it. I have an iPad Pro 2 and the auto-dim doesn’t work due to the sensor being covered.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Works But!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has the expected quality of Otter box. it covers your device completely with soft an hard protection. But the issue I have is its size. The Pro is already a large tablet and this case doubled its size. Wise the had a thinner profile.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Komboctu,

      That’s great that the Defender is taking care of your iPad Pro. We’re sorry that it is a tad too bulky for your comfort level. We actually do have a case for the iPad Pro that is slimmer than the Defender. Check out the link below for more information on the Symmetry Series Hybrid case for the iPad Pro 12.9-inch.

      http://www.bestbuy.com/site/otterbox-symmetry-series-protective-cover-for-apple-12-9-inch-ipad-pro-stary-night/5158700.p?id=bb5158700&skuId=5158700

      Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-419-7417.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Protection at it's finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't beat OtterBox when it comes to device protection. I have used them for my cell phones and now my tablet as well. Very satisfied with product overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Baby!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outterbox is a great marriage for cell phones, tables and now for the new IPad Pro. I really don't use the back part that is a stand. for my money and experience with other support/protector= 'OUTTERBOX' has it hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "OUTTERBOX"- THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased IPAD PRO it was a must have "OUTTERBOX" for the best protection all around. My way of buying doubled-down insurance, for long life and durability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the additional iPad as I use it not only for home but work use as well. As always I enjoy and use all apple products this is yet another great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to pay the money for a iPad your going to want to protect it and this is by far the best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a fragile item tough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is large, but given the dimensions of the iPad Pro to begin with it actually thickens it up to something that no longer feels fragile to me. I like it!

    I would recommend this to a friend