Customer Ratings & Reviews
- Model:
- 46644BBR
- SKU:
- 4846106
to a friend
Customers are saying
Customers are satisfied with the protection and durability of the Defender Series Case for Apple® iPad® Pro 12.9". They appreciate the inclusion of a stand and screen protector, and many find the case to be a perfect fit for their device. However, some customers find the case to be a bit heavy and expensive, and a few have expressed concerns about its bulkiness and design.
This summary was generated by AI based on customer reviews.
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely fit on my ipad it was designed for. Also looks ugly.
I would recommend this to a friend- Pros mentioned:Protection
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had high expectations for this OtterBox. The protection for the tablet itself seems adequate. But the cover /stand broke the first day I had it. I travel a lot and could not make it back to another Best Buy to exchange or get a refund. Complete waste of the $90 that would be better spent on something else
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Montrose,
We appreciate your feedback! We are sorry that the shield stand on this Defender case broke on day one. We completely get why this would be frustrating but we assure you that all is not lost. Thankfully we can easily replace that part through our warranty.
When you have a moment, please give our friendly Otters a quick call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Sincerely,
OtterBox Customer Service Team
- Cons mentioned:Weight
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is heavy, and awkward. To many individual pieces.
No, I would not recommend this to a friend The imk i purchased run out to soon.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT WORKS FOT US,HOOEVER IT RUNS OUT TO FAST .IWOULD RECOMMEND IT.. THE QUALITY OF PRODUCT IS GOOD.
I would recommend this to a friendSo So
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great case except for the outer shell that snaps onto it. The corners break easy/
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Joshua,
We are sorry that the corners on this Shield Stand are broken. This is understandably disappointing and we absolutely want to help. Thankfully we can easily replace your damaged Shield Stand through our warranty.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Not a bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the so called stand for the iPad but do like the otter box brand.
No, I would not recommend this to a friendFits but too big and cover is odd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be more slim and not so awkward. Overall it's ok.
No, I would not recommend this to a friendGreat protection with modifications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to cut out the screen to use the pad properly.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi RockinRonnie,
We are sorry that the screen protector on this Defender case was giving you some issues. This is not typical as our cases are designed to work seamlessly with their device. We wish that you would have reached out to us first as we would have been happy to have assisted. If you ever need help with your OtterBox case please do not hesitate to give our friendly Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced. Much better for less out there. Doesn't seem that protective to me.
No, I would not recommend this to a friend Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too bad it just gets a little bit water and it starts leaking through the screen protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hum3198,
Although the Defender is great protection against drops, scratches and dirt/dust infiltration it is not waterproof. We are sorry about that and we do sincerely hope that your iPad Pro is doing well. If you ever need any assistance with your OtterBox please feel free to give our friendly Otters a call at 1-855-419-7417.
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit, Screen protector
Armor for iPad Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fully assembled in box, so there is some effort needed to take it apart following small and terse printed instructions, and remembering how to snap it all back together around the 12.9" Pro. Some seams and snaps are hard to find, and strong fingernails help . The result is worth the effort - it all fits perfectly and tightly. Functional and stylish in a rugged way. Apple Pencil and touch work with the clear screen protector. Adds carry weight, total close to 4.5 lbs with Pencil snapped into base. I don't worry about carrying it around anymore.
I would recommend this to a friend - Pros mentioned:Protection
Great case .... Excellent protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case. Perfect protection best case otter box is best any other case......
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Weight
Great protection for your iPad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like other OtterBox products, this one is great for protecting a major investment. It does add considerable weight to the iPad Pro, but it is worth it.
I would recommend this to a friend - Pros mentioned:Protection
I Love OtterBox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes It would be Nice If it where A little bit Cheaper but when it comes to protecting an Expensive Apple Tablet then it is well worth it. I had a customer that dropped his tablet just once and that was the end of a brand new Tablet! So do not make the same mistake over a few dollars and protect your Investment because all it takes is one drop and kiss your Tablet Goodbye
I would recommend this to a friend - Pros mentioned:Protection
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case because I use my iPad mostly outdoors and it gets bumped around quite a bit. This case does more than the job I bought it for. And as far as Otterbox, I can't say enough. The case got melted and they actually covered it under warranty. And even with the melting the case kept the iPad safe.
I would recommend this to a friend - Pros mentioned:Protection
Nice case !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case worker very well if you are looking to protect your iPad pro. My only complaint about this case is that it is very thick and it and a considerable amount of weight to your tablet. But this is the best case on the market for protection of youR iPad
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tank,
We’re glad that the Defender is taking care of your iPad Pro! It is an interesting balance trying to make a case super protective while at the same time not making it too bulky. We did everything in our power to find that equilibrium. Thanks for your kind words about it being the best case out there! If you ever need assistance with your OtterBox please do not hesitate to call our friendly Otters at 1-855-419-7417.
Best,
OtterBox Customer Service Team
Great Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to protect my iPad Pro while working. Now I have no worries when traveling. Very sturdy, you can feel how well it will protect.
I would recommend this to a friendnot to bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my only real dislike is you have to remove the back cover to use the stand. the stand should be on the outside of the case not the inside. i dont think the plastic corner snaps will endure a lot of use
I would recommend this to a friendGood Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a while to find a case. but I love it if you don't mind spending the money
I would recommend this to a friendOk for iPad Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otter box for the large iPad Pro is ok. It's rubber on the back is flimsy and pulls away from the plastic case. The hard shell that snaps on the front is kinda difficult when you try and snap it on the back side. I have the otter box for the iPad retina 10" and this isn't a problem. Over all the otter box still protects the iPad Pro well and that it also has a place to snap in your ipen for storage is a plus.
I would recommend this to a friend