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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 580 reviews

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98%
would recommend
to a friend

Customers are saying

Customers are satisfied with the protection and durability of the Defender Series Case for Apple® iPad® Pro 12.9". They appreciate the inclusion of a stand and screen protector, and many find the case to be a perfect fit for their device. However, some customers find the case to be a bit heavy and expensive, and a few have expressed concerns about its bulkiness and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 580 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great protection for my IPad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the great protective case. It is heavier than my last case so it takes getting use to it. Not sure I like that I have to keep up with the 2 parts but it does make me feel safer when carrying my IPad!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector

    Rated 5 out of 5 stars

    Great iPad case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best for protecting your products. Love that is has a built in screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Extremely strong protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your iPad this case is for you. Slightly heavy would be the only drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent protection for the iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case makes it a little heavy but protects the screen and all surfaces of the iPad Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Not to bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is for the new larger iPad I was concerned that it would make the iPad too bulky to use but it is very slim while still being protective. Only four stars as it isn't waterproof though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but fit is great and works like an easel in either portrait or landscape configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great iPad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not light... after you install it it almost feels like you have a lap top, if you get used to the iPad without it it will be an adjustment, but you bought it to protect and that it dose

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case With Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my IPad Pro like any other otter box product great fit and protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money. Does make the iPad heavy, but it is definitely protected.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Screen protector

    Rated 5 out of 5 stars

    First ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cast for my iPad and it works great has a built in screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Protects the iPad very well against damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my otter box use them for all my apple products that otter box makes cases for

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid iPad Pro case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second case we've tried for our iPad, and it's handily the better choice than others. With the multi-step process of locking the ipad into the case and then putting the second rubberized outer shell back on, it really has kid-proofed our larger iPad and removed a lot of worry from letting our clumsy six-year old take this tablet anywhere. The stiffness of the flap over the port for the lightning cable to charge may become problematic, as we have gone through a couple of charging cables in the last few months and I suspect it may be in part due to the pressure on the cord so close to the connector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection - easy to handle - love being able to access my camera easily

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Comes with stand. Really protects the iPad in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Stand
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Great but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to protect my ipad pro 13 inch. I like that it protects it well but for the price they could make it less bulky and the built in screen protector could be closer to the screen so you do not have the gap between the case and screen. It is annoying when you are tapping the screen and you feel the space between. I do like the stand that is comes with and it does protect the ipad. I am giving it 3 stars because it is bulky and the built in screen protector needs improvement.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Olive,

      That’s great that the Defender is doing its job and taking care of your iPad Pro. That is strange that the screen protector is not sitting flush with the device’s actual screen. We are sorry about that and that it is a tad too bulky for your comfort level. Perhaps you would be more interested in the Symmetry Series case, it is slimmer than the Defender. Check out the link below for more information on that OtterBox.

      http://www.bestbuy.com/site/otterbox-symmetry-series-protective-cover-for-apple-12-9-inch-ipad-pro-stary-night/5158700.p?id=bb5158700&skuId=5158700

      Of course, if you stick with the Defender and continue to have problems with the screen protector please give us a call at 1-855-419-7417, and we will be more than happy to help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection for IPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted name and Quality Product. Otter box makes great cases for phones and tablets. I love this case very durable and keeps my IPad Pro protected. Great investment. Highly recommended if you are a person that wants to take good care and keep there high end tech gear in the best condition. Otter box is the way to go to keep your devices free from scratches and dents.

    I would recommend this to a friend
  • Pros mentioned:
    Stand

    Rated 5 out of 5 stars

    Perfect iPad case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the iPad Pro to take notes in school and I absolutely love it. The case has a stand that places the iPad at 2 angles, one is perfect for taking notes and the other is perfect for watching movies. The case also has a holder for the Apple Pencil so you won't lose it. And the Pencil works great through the case. And, of course, the case is super durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great case for protection, a little heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for protection. A little heavy, I guess that is necessary. Case seems to vibrate a little when playing music at a high volume.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Just what I needes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds some bulk but worth it for the added security and safe feeling

    I would recommend this to a friend
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