Customers are satisfied with the protection and durability of the Defender Series Case for Apple® iPad® Pro 12.9". They appreciate the inclusion of a stand and screen protector, and many find the case to be a perfect fit for their device. However, some customers find the case to be a bit heavy and expensive, and a few have expressed concerns about its bulkiness and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 580 reviews
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case, perfect fit. iPad has already survived a couple drops.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Good case for moderate use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is a perfect fit and easy to handle. Perfect price point.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Excellent case for IPAD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Since I purchased a high end IPAD, I wanted to purchase a high end case. I believe I did just that. The Defender case is easy to put on, very protective, and reasonably priced. I originally purchased a less expensive, less quality item, and exchanged it for the Defender case. Also, the Best Buy salesperson was very patient in assisting me.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 5 out of 5 stars
Very durable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The otter box case for the iPad is probably indestructible. The only way I could see any damage done to your device is if you intentionally went out of your way to do it. Even then I think it would be very difficult. Only complaint here is that you have to remove it completely when using another device such as the Smart Keyboard with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Strong and durable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is strong and protects the IPad. Front clear cover for the screen works great. No need to buy a screen protector.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Weight
Rated 4 out of 5 stars
Great Protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This case gives amazing protection to my Ipad Pro 12.9! The only con it is very HEAVY to carry but other than that it is a very good product.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Sturdy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It fits perfect and if dropped protects it real well.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Weight
Rated 4 out of 5 stars
The best protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best protection, but does add considerable weight to iPad. But other than that, it is great! Would not have used my iPad without it
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
One of the best cases on the market
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the first to use the otter box case for iPad Pro. Great case. I use most of the otter box line to protect my devices. We own a restaurant and these cases save the life of our components. Will buy again for sure! Note- there is also a little slot on the snap on plastic stand/cover that houses a place for the Apple pencil. Cool.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
A Must Have, protect your investment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently dropped my Android phone that was in an OtterBox case on concrete and it bounced and did not skip a beat and no damage at all and it landed on edge. I have always used OtterBox on phones and Tablets and If I had not I would Have needed to replace more than one product if I had not had my products protected by OtterBox.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Well Made!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits great and does it's job! Well worth the money!
I would recommend this to a friend
Pros mentioned:
Screen protector
Rated 5 out of 5 stars
Overall protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an otter box for my phone and iPad and you can't go wrong, it has a screen protector as well as pretty well drop proof. If you are going to spend the money for an iPad Pro you need to ensure you have a great case for it to protect your investment.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Price
Rated 4 out of 5 stars
iPad Pro Otterbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the protection that this case provides. It is very durable. The only negative is the price. I wish it were more affordable!
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi Jeffrey,
Thanks for your feedback! We are glad that this Defender is taking good care of your iPad Pro. We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get. If you ever need assistance with your Defender case please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great protective cover!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my son's new iPad Pro. My son is 10 so I needed a really protective cover. I was having a hard time finding one because he had the larger version. Best Buy was closest place that had what I was looking for. It's worked great for my son. He dropped it and no damage whatsoever to screen.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Since I was going to spend $1000 on the 12.9in iPad Pro I wanted to make sure it was well protected. This case does that while also protecting my Apple Pencil when I travel, which is a lot. I do not have to worry about my iPad getting damaged in my backpack going through airport security or getting shoved around in the overhead bins. As other people have said the built in screen does take away from the iPad's awesome resolution but that was a trade off I was willing to make.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I reccommend otter box to everyone
I use it on all my apple products
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Case protects ipad from accidents and has a stand
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter box defender is my favorite protective gear for all electronic items. Ie. Phones and ipads. The otter box case for all my tablets does a great job of protecting the product from damage and its triple layer keeps the tablet in mint condition, especially when its time to trade it in or sell.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The most durable protector.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our daughter is handicap and sometimes not very careful with her tablets. Through the years we have purchased different protectors and once we discovered Otterbox, we buy only them. She has the 3 sized iPads, Ithouch, and our hand-me-down-iPhones. They are all protected by Otterbox!
I would recommend this to a friend
Rated 5 out of 5 stars
Great product.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It work great out of the box. Great response. What are you waiting for , get out and buy one
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox - Defender Series Case for Apple® iPad® Pro 12.9" - Black is very protective.