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Customer Ratings & Reviews

OtterBox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5163 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 5,163 Reviews
  • Rating: 5 out of 5 stars

    Otterbox defender

    Posted
    Sockobird
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This brand of case is perfect for anyone looking to protect their apple investments. There are many of colors to choose from and what I was impressed with was that if any component of the case gets damaged otter box backs their case with a lifetime warranty meaning they will replace the faulty or broken piece for free. Although the case itself is not completely waterproof it is water resistant and highly resilient to drops and shock impacts. I also loved that this case wasn't so bulky considering the amount of protection it offers.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    great protection with some flaws

    Posted
    jimmykjr
    • My Best Buy® MemberMember

    The otterbox does protect phone better than anything else out there. The screen protector has a small space between it and the screen which causes your touch screen to be less responsive. The case is also a little bit long for the phone, which enables it to move up or down just a little inside the case. Also, if you use the belt clip, mine started to scar up the rubber on case from snapping it in and out of the belt clip. If you are looking for the best protection available for your phone you may be able to live with these small issues.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Protects Iphone but is bulky and clunky

    Posted
    Jimbo
    • Verified PurchaserVerified Purchase

    This cover protects the phone well. Kind of like wrapping it in a blanket or bubble wrap. However it is somewhat difficult to install and it makes the phone very bulky so you cant easily carry the phone in a pocket or slim-line holster. The trade off is that you can drop the freaking phone on a tile floor and it wont shatter - but the tradeoff is you have a clunky package to carry and no longer fits easily in a pocket.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Jimbo,

      We apologize that this Defender series isn't entirely matching up with your style so far! While the multiple layers of the case do add a lot in terms of protection, we completely understand that the rugged design isn't necessarily for everyone. If you're looking for something that still provides excellent device security, but in a slimmer style, we would recommend our Commuter series! The Commuter is sleek, and focuses on pocket-friendly protection. Check it out via the link below, and feel free to call our friendly Otters at 1-855-688-7269 with any other questions that you may have!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-se-5s-and-5-black/6667737.p?skuId=6667737

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rating: 5 out of 5 stars

    Suit of Armor for your cell phone

    Posted
    GMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Let's face it, cell phones are expensive. I spent several hours reading reviews on multiple manufacturers' products. I was trying to convince myself I could find a "cheap" cell phone case that would work as well as an Otterbox. In the end, I'm glad I came back to Otterbox Defender. It's not the most expensive, yet it is built like a tank. It has a classic look, and it just works. Why trust a cheaply made $15 case to protect your $400+ cell phone? Don't do it. I'm glad I spent a few extra dollars for proven protection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent protection for iphone

    Posted
    moosenose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work in a wet environment (making beverages), yet I need access to my phone. The Otterbox has proven to be an excellent solution. I know that it will keep the phone dry, and will prevent damage by incidental bumping against pipes, tanks, valves, and a hard floor. Still, buttons are large enough to function easily, even with gloved hands. The screen window is thin enough not to compromise touch screen function. It would be really great, however, to be able to replace the screen without replacing the entire box, as I know that it will ultimately get scratched.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just ok

    Posted
    Happy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted a case that give me full protection so I thought. The plastic protector that goes on the front of the case made it difficult to press onto the screen. I had to press really hard and the sound that it made was a ticking sound which was very disturbing. The size of the case did not bother me because I was getting full protection but that sound, tick ticking tick as if something was sticking really was irritating. So I returned it and purchased another OtterBox that did not have a screen in front and I love it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Durable!

    Posted
    SmartCookie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This cover was purchased for my teenager and her new Iphone. It's difficult to put on and to take off, but since we don't do that everyday it was something we could live with. It's not easy to plug the power cord into it to plug to phone in to charge it, but again nothing too bad, we could live with it. Although there are a lot of "live withes" on this product at the end of the day it does it's job "protect the phone". I feel very comfortable with her using her phone & don't have to constantly say "be careful don't drop your phone".

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Case

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had been buying cheaper cases on-line, but I was buying one every year or so. When my current one broke again, I needed to get one in a hurry as I was going on vacation the next day. I walked into Best Buy and found this $50 case on sale for half price. I can’t believe how much better this case is than the cheap ones I was purchasing. It’s a very good sturdy, rugged case. I highly recommend it to anyone looking for one of the best cases around.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy Case

    Posted
    Yrrej0819
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This OtterBox defender case it's really sturdy and will do the job of protecting your iPhone very well. But good protection always comes at a bit of a cost. This case is a bit bulky due to all of the layers of the protection that go into it. That said, if you use the included belt clip you'll hardly notice the added bulk. If you are looking for a strong and sturdy case, and don't mind the bulk, this is the case for you. This color also stands out a bit more and compliments white colored iPhones nicely.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this case!

    Posted
    kspw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Solid, durable case that keeps my iPhone SE well protected. I've always have had a positive experience with OtterBox cases. This is a really well made and well designed case. It comes with a clip, which I probably won't use for the intended use of a belt clip, but I find it nice to have because it keeps the screen covered and protected when I put the phone in my bag. It has a nice grip and is comfortable to use when talking on the phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case

    Posted
    TallCinciTomD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case includes an inner hard plastic shell, a screen protector, and a soft rubber outer shell. These layers of protection are essential because this phone belongs to my 13 year old son. He's already dropped it several times, and the case has done it's job to protect the expensive phone. It has the buttons in the right place to allow you to easily use the phone while in the case. The only drawback is that this is a thick case, which significantly increases the thickness of the phone. Other than that, it works very well.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Box for protection. Needs improvements

    Posted
    ChipsAndDips1
    • Verified PurchaserVerified Purchase

    I bought this because I hadn't had a new otter box thinking it might have a better shelling on the outside which it does....but the problem is on Iphone SE with the opening for the Touch ID water & moisture likes to seep in through the cut out for it. When you sweat with this phone in your pocket it's more than likely gonna have moisture and water in it. If they could fix this it would be a 5 outta 5. I highly would recommend a life proof if you are worried about this. Other than that love the outer box for the price!!

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi ChipsAndDips1,

      Thanks for your feedback! Although the Defender is a great protection against drops, scratches and dirt/dust, it is not waterproof. We will be sure to pass your thoughts on to our design team. If you ever need any assistance with your OtterBox please feel free to give our helpful Otters a call at 1-855-419-7417.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Great iPhone Case for Most Any Circumstance

    Posted
    drTimm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The OtterBox Defender is the premier case for the iPhone. I love the built in screen protection, the durability and how it protects the device overall. I was using one for an iPhone 5 on my 5S. Then I bought this one so I could use the finger print technology. It's great. The only downside to this case is that on the edges, especially at the corners, where it contacts the belt clip, the outer case is wearing and becoming discolored; and, I've haven't even had this case two months. Otherwise the OtterBox Defender is a top choice case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case, good bargain

    Posted
    HiyaDave
    • Verified PurchaserVerified Purchase

    This is my third OtterBox case. I stick with them because to me they are the best and offer the best value. Rugged, perfect fit, and long lasting. I have dropped my phone from as high as 5 feet with no problem. I drove 5 miles with the phone on my sunroof and it stayed there because of the rugged rough case. The only time I have had to buy a new case is when I buy a new model phone. And I will continue to do so!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Darling and Durable Case for my i-Phone

    Posted
    Maryp123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased an expensive i-Phone cover at a phone store but I had to remove the cover to use the earbuds. I went to Best Buy to purchase a new cover and spoke to one of my favorite sales associates. She not only helped me choose the OtterBox phone cover but also gave me a tutorial. Technology has become less frustrating because of the individualized help I receive at Best Buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great iPhone case

    Posted
    BobF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Several weeks ago I had my original otterbox defender case purchased for my 5s last year replaced under the manufacturer's warranty due to a crack in the plastic frame by the charging port. They replaced it no questions asked. I love the built in screen protector, hard plastic case encased in a rubber case that provides great impact protection & great gripping surface. Otterbox will always be my first choice in phone cases. The Best Buy team in Redding, CA were absolutely great assisting me during the warranty process. Well done!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best Case period

    Posted
    Derzigster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used Otterbox Defender cases for a while now and I don't think I will buy any other. I had 2 of them for my iPhone 4S only for a change of color. When I bought my new 5S they asked if I wanted insurance and I told them I had insurance with my Otterbox case. The new one seems to be made of a slightly lighter weight material which is nice although the rubber on the bottom under the home button could get worn over time but I see no other way of doing it and still allowing the fingerprint scanner to work. All In All I love this case

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the new phone

    Posted
    designernana
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased two i'phones, we had never had a smart phone before. The Verizon representative was good help in choosing our phone and transferred all our info from the old phones to our new ones. There was no pressure in choosing our phone, just good information given. The phones have been very easy to learn and when we have questions we just google. The phones take great pictures, we have loved everything about our new phones. We have shopped at Best Buy many times and have always had pleasant experiences.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The case for iPhone SE

    Posted
    NickyBooBoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Otterbox is the only case that my husband and I trust to protect our iPhone and iPads. The case for SE provides a feature to allow fingerprint usage. Although the case might feel a little bulkier than other cases on the market, it's worth it. When my one-year-old nephew threw away my phone from the second floor, my heart stopped for a moment...thinking that my phone would be crashed. Guess what, it's fine. Nothing broke. The phone still works well until now. Thanks Otterbox!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Otterbox is better than ever

    Posted
    JasonABTX
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had an Otterbox Defender on my old iPhone 4 and 3G prior to that. Each one was better than the previous and this version is no different. The folks at Otterbox made the protective flaps that gaurd the lightning cable, headphone and silence switch ports better by making them easier to open and close and they stay shut once closed. I carry my iPhone all day in the harsh environment of a manufacturing plant and have never had a problem with this case or any other Otterbox I have owned.

    I would recommend this to a friend