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Customer Ratings & Reviews

OtterBox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5161 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 82 Reviews mentioning:
dirty
  • Rating: 4 out of 5 stars

    very great but shows dirt really bad

    Posted
    syrupfire
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    very good case I loved the color other then it shows dirt really bad and I have only had it 2 months

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Protects phone but allows dust

    Posted
    Acesupersoak
    • Verified PurchaserVerified Purchase

    Dropped my phone saved the screen, but dirt piles up and to clean phone is a pain having to completely remove hard rubber and plastic weekly.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Gets Dirty Fast

    Posted
    maggot17102
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case will protect your phone, but it will get dirty extremely fast. I also suggest replacing the built in plastic screen protector with tempered glass.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case

    Posted
    PNW5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It fits good, touch sensitive, and keeps the kids dirty hands off the screen. Only negative is the finger print button is uncovered.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It gets dirty easily

    Posted
    Eg1892
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easily gets dirty. Keep my phone in my phone pocket in my purse, and it was dirty in two days.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good case

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Case is durable but let's dust in and my daughter drool

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi, Bill!

      We're sorry to hear about your frustrations with your case. While our cases protect your ports from dust and other debris, the rest of the case isn't entirely dust-proof. That Defender Series case also isn't waterproof, so it won't be able to keep out the drool forever. We'll be sure to get your feedback passed up the ladder.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rating: 4 out of 5 stars

    Good but could be better

    Posted
    CameraMan

    The case is good but it could have been made better. There is nothing covering the home button so the dust is getting under the plastic screen. I have to take the case apart many times to clean that. I carry my phone in my front pocket so the dirt from the pockets goes under the screen

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    I am not happy

    Posted
    Kendra
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I don't like that it collects dust inside the case and has to be cleaned weekly

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Ultimate protection!

    Posted
    Smalls83
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can take my iphone anywhere in this case and never have to worry about being out on the farm, working and my phone getting dirty.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product

    Posted
    Jimmyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great protection but don't like the cut out for the finger print , it gets dirt under the clear screen!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otter box case

    Posted
    Fishy107
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great case the only thing I didn't like was dirt can get under the screen protector through the home button hole

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    No protection from dust

    Posted
    dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The case offers no protection from dust and lint from getting trapped between the phone and built in screen protector. In fact it is actually worse than offering no protection. Every few days my wife had to take the case apart to clean the phone. Not happy at all and will be returning this case as soon as I can.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    gets dirty too easliy

    Posted
    reviemwer1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    great case for durability but the screen gets cloudy and cannot be cleaned

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    item was returned...

    Posted
    major050
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Otter box needs to develope a protection case so that the fingerprint start up can be utilized...

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    just ok

    Posted
    aalexbellaaly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    its a good phone case but it gets dirty easy, the pink shows dirt I've had other otterbox covers before even white and pink and they never had dirt stick to them like they do with this otterbox I would recommend getting a darker color

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    good case

    Posted
    raptaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    first of the very first day I got the case one of the side pieces started riping of from being cliped in and out of its belt holder the second thing I dont like is its not compeltely sealed so alot of dust gets at the phone other then that its a good case protectes well and adds some extra bulk to the phone makeing it easyer to hold on to

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does ok.

    Posted
    ncpirate
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver MemberElite Plus Member

    I work on baseball fields and my job is very dirty and dusty at times. I had my otter box a week before dust began to get in between my case and phone screen. Also I don't understand why there isn't protection over the two camera lenses. I want to try the lifeproof case but it looks like there are problems with it as well.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    good product

    Posted
    ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    protects the phone from breaking, dirt and water. A bit bulky though

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case minus the dust

    Posted
    dougEfresh
    • Verified PurchaserVerified Purchase

    This case is beyond great, it just seems to get a lot of dust under the screen protector. Also, the finger print reader works half the time with the plastic protector on the home button.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE otterbox defender series

    Posted
    Allorn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work outdoors in all sorts of weather and this otterbox is THE best for dust, cold, dropping and inclement weather. I bought this box for my son for his birthday since I love mine so much, I knew he'd love this one.

    I would recommend this to a friend