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OtterBox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5163 reviews

96%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    Feels like rock solid protection

    Posted
    AlamoCityMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I bought a new iPhone 5s and it was very light and slippery, and only a matter of time before it fell. I wanted something to provide rock solid protection. In general, Otter Box had very solid reviews. While I would have liked a water proof model, various reviews on those were not very good regarding call quality and, after all, what is a phone for if not making and receiving calls? Looking at the store display and talking with the very helpful smartphone sales folks at my local Best Buy, I opted for the Otter Box Defender series. Sure, you seem to be able to drive a tractor trailer over the top of the line model, but I am not an oil field worker in need of such protection. The Defender provides good solid inner case plastic protection with a tactile outer rubber case at a not totally ridiculous price for a bunch of plastic and rubber. The sales rep I spoke with sheepishly admitted to dropping his iPhone 4 in an Otter Box Defender from the second story and it survived with no apparent damage. Not a recommended testing procedure, I am sure. He was also up front on the downsides of the Defender: it is very difficult to install and remove, it is hard to keep lint out from under the front screen (which then necessitates removal and re-install). He then proceeded to demonstrate the difficulty by installing and removing the case at least 4 times before he felt he had gotten all the lint and dust off the inside of the screen. While he may have missed one piece on the edge of the screen, thankfully, I have not found lint and dust infiltration to be as big of a problem as he had suggested it would be, because it was a big chore even for an experienced person to remove and reinstall this case. On the other hand, that does speak to the security of the case. One item I have not seen in other reviews, is how the front screen plastic constantly looks like an oil spill! I was concerned about how the plastic might interfere with the touch screen functionality, but that has not been an issue. Fingerprints and oils from your skin are the big issue. I am constantly cleaning the screen. Even when clean, the petroleum chemicals in the plastic make it look like there is a constant oil slick on the screen, making it look dirty. Even people looking at the phone ask if something spilled on it, so it is not just my perception. One last item, which I am concerned may be related to the front screen, is that the phone is basically useless in sunlight - you can not see the screen. While I have not removed the case, due to the difficulty mentioned above, I will be doing so to see it I can then seen the phone screen in sunlight. This may be why the sales rep also mentioned that a lot of people remove the front screen and replace it with a Zagg screen protector. Food for thought, although I was less than impressed with the Zagg on my 3GS, and the price for that piece of sticky plastic is almost as much as the Otter Box Defender case itself! All in all, the Otter Box Defender appears to be providing the high level of protection I was looking for at a relatively reasonable price point (especially catching a sale) for a bunch of molded plastic and rubber. In the end result, it is cheap protection for an expensive phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not quite sure

    Posted
    Gbuzz

    I'm still trying to decide how I feel about this case, but here are some of my first impressions: It's a gorgeous color combination and really adds to the overall look of the already-beautiful iPhone 5. The polycarbonate shell also seems more sturdy and of a higher quality than the Defender case for the iPhone 4S, and the silicon cover feels more like a "foam" than the silicon for the previous model, which I think is a good thing. I feel like I have a good grip when I'm holding the otherwise-fragile phone, but the case doesn't seem like it would stick to my pockets or anything. However, there are a few downsides: The openings for the front and rear cameras are a bit too "wide open" for my tastes and I'm worried about the aluminum getting scratched since part of it is exposed in the back camera opening. I just ordered a full body Zagg shield today and will be putting screen covers on the front and back of the phone for additional protection because the aluminum scratches so easily. There is also an air bubble between the screen protector and the iPhone glass, making the touchscreen not quite as responsive. It still works, but it's a bit more of a pain to type. Overall, I like this case. It offers decent protection and looks awesome, though I do think it's overpriced for what you get. However, unlike some other cases, you can rest assured that this case will NOT scratch your phone in any way during installation and removal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable otterbox protection a few design flaws

    Posted
    tolerantconsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had an otterbox for my iPhone 4 the design was bulky and the outer case was very pliable. The protection on the other hand was amazing. I dropped it many times (once from about 15') and it never damaged the phone. The outer case on the iPhone 5 is a lot better than the floppy silicone on it it's predecessor. My issues are with the design. Like all other iPhone 5 accessories that were released at the time of the phone release....well lets just say it all seems a little rushed. - The opening on the ear piece and camera lens has no protection at all. This would be fine if I could fit a zagg protector on the phone but the tolerances are too tight for that. - The flaps on the bottom for the headphone jack and lightning cable, open down and to the back of the phone. This may seem like no big deal but for use in the car, for say music (or any other function like apple maps) the case has to sit cockeyed unless you place it face down (which defeats the purpose for apple maps). I am a service technician that works with petroleum products and out of a vehicle. So It gets kind of annoying to have to buy an extra accessory to prop it up to not damage the bottom flaps overtime. Other than the above stated everything is tip-top. My last otterbox kept my iPhone at near unused condition. This one on the other hand, will look a little beat up around the mentioned areas. And unless I can figure something out, I will be stuck taking it apart weekly and cleaning all the junk from the week out of it. It does the job of keeping my phone in one piece. But to me it's the little things that make a product stand out. Otherwise it would have had 5 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's protective

    Posted
    Lewis3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    SO, I love OTTERBOX, and I have seen a few friends with this case and thought it would be great. It's pretty straight forward when it protects the phone, but some of the basic functions are pretty difficult to achieve. I use my phone often, so the battery goes in and out almost like the sun is sure to come up and down. Unless you have pretty long fingernails (I am a piano player, so I don't) it can be difficult opening the protective piece that covers both the charger area as well as the headphone jack area. This goes for the side button as well (for muting the phone). Also, in my few weeks of owning this, I can see that those covers aren't going to be around for ever. Also, where the charger goes, there is a space that is slowly accumulating between where the front button is and the top end of the charger port. May not mean a lot, but I do like a tight fitting phone case. No telling when that will just start to go limp like an overused rubber band. A lot of apps require you to be able to reach the side of the phone, and the edges of the case don't make that easy. It's achievable, but if you got fingers that are bigger than a pen tip, you might find yourself going for that area a few times. I do enjoy the fact that it doesn't add too much bulk/weight to the phone while it's protected (have dropped the phone a few times getting gear out of the truck) so it fits in my front pocket with ease and I don't have to worry about buying a reinforced belt. It doesn't cover the natural speaker sound, and I haven't had any muffled sound issues while talking to anyone. Overall, I like the case. It fits in my hands and it's protecting the phone. There are a few flaws, but nothing that would make it (for me) a deal breaker.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case for iPhone

    Posted
    Adtlmm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Positives: Very sturdy and durable "looking". Provides very snug fit for iPhone and have not had problems with dirt/dust particles, hair, etc getting in under clear plastic screen on front of phone which has always eventually been a problem sooner or later with previous cases. "Tabs/covers" that pull out to cover up and protect headphone jack, USB port to charge phone (both at bottom of phone) and tab that covers Do Not Disturb switch on side of phone all holding up much more than cases I have had in past. Seems like it will hold up and protect phone very well if dropped. Negatives: Although I still believe it will normally hold up and protect phone very well, I had the misfortune to have the 1 time out of 100 that it did not protect phone as well as it should have. Recently had phone in Otter box on belt in clip when it slid off belt while in bathroom and hit hard tile floor. After that phone would not come back on, reboot, etc and I wound up having to get new phone. Overall: Maybe the best case I have had for any phone I have had. Hoping that recent incident when phones slipped off of my belt was a problem with belt and not clip. Also hoping it breaking when it fell was just a fluke and it hit just hard enough in the right spot that caused the problem. Would strongly recommend this Otter box

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best protection for a phone, period

    Posted
    chadthepianist
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case is pretty simple in how it completely protects your phone from top to bottom as opposed to many "sleeve" style cases that act as just a shell leaving the screen not too far from the case edge. This case is what I would call overboard in how it completely locks your case from the outside world. The case has a screen protector built in and a two part plastic locking shell and rubber sleeve. It encloses it and makes your phone look like a brick. This case is for those that want to be able to drop their phone and not feel any concern. This case does that. A final note on the included belt clip to hold the phone in. I personally don't find it useful as it was awkward taking the phone out of it. However, some working men or women may find it helpful. I would say though, that there is nothing fashionable about the clip and the case itself is for the security minded, not the style.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice case, very sturdy

    Posted
    Jeffysan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this case because if I was going to spend $300 on a new iPhone 5s I was going to make sure it lasted a few years. I'm pretty happy with the feel and ruggedness of this case but it does feel bulky which in counterproductive to why you buy the iPhone. But with the case included I'm still glad I bought it. It was more expensive than I wanted to pay but I'm pretty confident it will last a long time. The only drawbacks are it is not waterproof and even water resistant. There are open parts that if dropped in water for even a few seconds it may still allow water into the phone. Also it is a bit difficult to place into the belt clip, but if you look on the positive side I guess you could say it will stay secured in the clip. Assembling the case onto the phone was also a task but once completed it fits very well. All in all, a secure protective (non-waterproof) case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Iphone protection

    Posted
    ryguymedia
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have used otterbox for many years to protect my IPhone. Recently upgraded to iPhone 5S so needed a new case that would protect my phone and still allow me to use the fingerprint reading feature. This case is perfect. It fits well without adding too much bulk and includes a build in screen protector. It has a cut out over the fingerprint reader so that feature is still usable. I have found over the years that the otterbox defender cases hold up well to everyday wear and tear. The only complaint I have is that the rubber part tends to get stretched out over time so it slowly put surely separates from the hard case. It still does well protecting the phone but you need to consider re-investing (especially if you take the case on and off often) every year or two. Best deal is with price matching because this case is always on sale somewhere!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection for iphone

    Posted
    westxgal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my 2nd Otterbox Defender. I had to replace the first one because the covers for the access ports wore out and tore off from opening/closing them to charge, insert headphone jack, etc. However, it is a great case! My phone was run over on a busy street after falling off the tailgate of my truck and sustained ZERO damage. I wiped the tire track marks off the phone and it was good as new! You can't ask for better protection! My only complaint about the new design of the iphone 5S case is that they have replaced the rubber cover for the home button cover with only the clear screen protector. This will allow condensation, moisture, sand, etc to get between the screen protector and the glass. Other than that, I have no complaints.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Keep you phone safe with the toughest case

    Posted
    Scott

    This is the third OtterBox Defender case that I've had and they've never let me down. The first one was defective but OtterBox replaced it without any hassle. It kept that phone safe for three years. When I got my new phone a few months ago, I decided that this was the only way to fully protect it. While the case keeps my phone safe, there is an issue with the bottom piece of rubber near the home button. It gets a little loose because there's just no place for it to hold to. It's not a big problem, more of an annoyance. If the loose piece was a bit more secure, I'd give this case 4 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    satisfied past user

    Posted
    MacArthur
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver MemberElite Plus Member

    Model for IPhone 5 does not seem as tough. Also was disappointed that Night Sky Blue was only choice in Defender style at time of my purchase. I wanted to protect my phone from time of purchase but wanted a brighter color choice. A brighter color cover makes phone easier to locate in purse or carrier. Do not want to spend more $$ just to replace for color. Also finding cover already showing wear and its been only about 6 weeks. Had Defender on previous IPhone and it lasted 3years without wear. Also notice this model has problems with humidity under screen between cover and phone which I had no issues with before.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice case for iPhone

    Posted
    Fasteddie419
    • My Best Buy® MemberMember

    I have had previous iPhone otter box cases and this one is much improved over the previous versions, it's seems less bulky and has a better soft plastic type feel, good If you actually wear the phone on your belt. It offers good protection for the phone and the clip roatates. It is somewhat hard to clip the phone in securely and it is wearing a bit where the case comes into contact with the outer edge but the case seems to be a good fit for the iPhone 5. Also the case is fairly thick so I had to buy a new audio jack that was more slender so it could fit through with the case on. I like it way better than previous version I had with iPhone 4 , that one was thick bulky and made of a hard rigid plastic and a outer silicone layer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case when it works.

    Posted
    cmkny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for for my son's phone about a month ago - so far so good. I have similar one for my for my own Galaxy S3. After about a month the silicone shell started stretching. Situation worsened over next couple of months to point of having it get caught when trying to put phone back in the belt clip. Called Otterbox and they replaced entire case under std. warranty -so their warranty service is a plus. New one holding up well. Hint you may want to either leave the flap that covers charging port open or cut it off - it my be the daily opening closing this cover stretches the silicone ever so slightly each time - but after repeated use becomes a problem. Been doing thisfor 3 months with the replacement and so far so good,

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Ironclad protection but with caveats

    Posted
    RetroFL
    • Verified PurchaserVerified Purchase

    I had one of these cases for my iPhone 4S and it performed brilliantly. It was installed on my phone the day I got it. One night I dropped my phone face down in a shallow puddle outside my house and didn't discover it until the next day. The phone worked flawlessly and there was no damage or water incursion. I would not recommend doing this, but wow, I was so glad to see how well it protected my phone. When I went to sell my phone and took it out of the case it was pristine. Worth every $ and then some. The only downside is that it makes this sexy phone about 2x the thickness it really is and hides all the gorgeous design. But it is well worth it because I don't use this as a fashion accessory but as a working tool.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Rugged! Saved my phone more than once!

    Posted
    TechNo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When looking for a case I wanted something that would protect from dropping and allow me to hook it to my belt. Since the case is a little bulky it is a little tough to stick it in my front pockets where I used to keep my phone. The back pocket is fine, butt you know it is there...haha The little holster is great for strapping on my belt. Keeps dirt and dust out for the most part and has a grip to it so it doesn't slide around too bad. Funny product labeling...assembled in the USA with foreign materials. From China? Haha I'd buy another one. In fact this is the 4th one I have had. I am pretty hard on stuff. I would rather not pay $50 for a piece of plastic. But I guess it protects my $500 phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bulky but protective

    Posted
    Mojave
    • My Best Buy® Elite Plus MemberElite Plus Member

    Otter Box was recommended by a family member and after reading about it on-line it was the only case brand I considered when we bought our iphone 5's. I like that it came with a clip on holster that also serves as a stand. the water resistant construction with covers over the ringer switch, headphone jack and charging port gives peace of mind when water is splashed near phone but the covers are a pain to lift open every time I want to access them. The rubber outside shell tends to have a lot of friction when I slip it in and out of my pocket. In retrospect, the Commuter model may have suited my normal everday use better but it is nice to have the extra protection when I take it to the beach or other outdoor activities.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Case, but expensive.

    Posted
    Dray
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I always stray from Otterbox when I get a new phone, but end up finding my way back eventually. They are overpriced but typically hold up longer than the cheap cases and work better. Eventually all cases will be torn up, but Otterbox claims it can be sent back to them and replaced. The average person won't go through the hassle of doing this, but I have in the past and was able to get a new one sent to me. Overall, great case and I will end up buying Otterbox until something better comes along. (Lifeproof cases are not better in my opinion. Even more money, awkwardly shaped, terrible screen cover and not always waterproof as they claim.)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I've worn through several of these

    Posted
    MechaSamurai
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Durability doesn't seem as good as 4/4S but the feel and protection are great... while they last. With so few belt-clip cases that protect the phone I hope Otterbox can improve. I had one that started peeling and separating where the clip rubbed after a few months. I replaced it after a while with another one that started stretching, eventually one corner wouldn't stay on correctly and it was replaced. 2 years+ and my phone still looks almost brand new. I've mastered the art of clipping and sanding the belt-clips to remove the STUPID sharp stand clip that jabs into your side if you ever bump the phone or sit in a chair with arms... or seat belts... or padding... or sometimes just a back.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Protection (for the most part)

    Posted
    ProductPeruser
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I saw a case that I thought, "Wow, this case would be great for my phone!" I turned the case over to see it was made by Otterbox, and decided that this would be my case of choice for my next phone. I decided to go with the maximum protection option from Otterbox, and the only reason why I haven't given this product 5/5 stars, but only 4/5 stars, is that the bottom of the case leaves the speakers open to the air (and sweat!). Drop resistant protection? YES! For sure sweat-proof protection? Well, if you have to wonder if the opening on the bottom is open enough to allow sweat to make it through... well, unfortunately, NO. BUT, OVERALL? Great purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good durability & protection; bad screen

    Posted
    Trevh
    • My Best Buy® MemberMember

    This is a good case but the plastic screen protector would make it a bit hard to use the phone. Popping that out and putting an actual screen protector on the phone is a quick fix and is what I did. Occasionally there is a build up of dust inside the case area but this happens with most cases. Just make sure to take the case apart once every month and do a quick cleaning of the case and phone. Provides top quality protection. I've dropped my phone twice onto the concrete from trying to pull it out of my pocket and it has completely protected it both times. If I didn't have the case, my phone would surely be nicked or broken.

    I would recommend this to a friend