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Customer Ratings & Reviews

OtterBox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5179 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 963 Reviews
  • Rating: 4 out of 5 stars

    Great protection for the iPhone

    Posted
    davisx5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall the case is great. Otterbox protection is without question and the case feels good in the hand. This case does not muffle sound/microphone, and all ports and buttons are easy to access. The built in screen protector takes away from the touch screen sensitivity and can distort the screen presentation. I removed it and added my own screen protector, although the case now causes the screen protector to peel up at the edges.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Protective cover, but color stains easily

    Posted
    thriftygeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The cover is great and has protected the phone from breaking on several occasions, however, I keep it in the pocket of my jeans and it has discolored by picking up the color of my jeans. It's a great cover but it just looks dirty after only a couple months of use due to the dye from the jeans discoloring it. If you do not wear dark jeans and do not keep the phone in your pocket, it would be an excellent case to own!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fair protection, bulky

    Posted
    Vman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Found one at a discount as a starter case for my son's new phone, all for Christmas gifts, and wanted to make sure the phone had some decent protection from the start. Otter has been around a while but my complaint is the bulkiness and slick back/edges which can contribute to slipping out of hand. I have used LifeProof cases and continue to use and highly recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection for the iPhone.

    Posted
    Swift24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought the Otter case when I bought the phone to protect my investment. Anyone with a master of science in mechanical engineering can put the phone in the case. The phone will be well protected but do not even think of cleaning the phone after it is encased......it won't happen because you'll give up before you can get the Otter case apart. I wanted protection for the phone and I got it so I got my money's worth. Whew!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Meh

    Posted
    MaddiGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this because my husband has one for his iPhone--and he loves his! However, the colors available for the Galaxy J3v are abysmal (teal green and black) and just didn't suit me. I realize that my phone isn't the most popular one out there, but still, it would be nice to have some variety. I took it back immediately and exchanged it for another brand that had a case in clear.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case-phone is very well insulated

    Posted
    Ronnie
    • Verified PurchaserVerified Purchase

    Great case. Phone is very well protected and insulated. I dropped it several times and not a scratch on the case nor did I have any problems with the phone. If there is a downside it's the holster. It's a little tight putting the phone back into the holster causing a little wear and tear around the area of the case that connects into the holster. As a result I would rate it a 4 1/2 Not quite a 5

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid Case

    Posted
    JamesTheMovieGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My phone feels very protected. I've had no issues with the interface through the screen protector, the home button, or anything else. It does seem to get a little warmer then it used to, so keep any eye on your phone if that had been a previous issue. Otherwise I'm very satisfied with this case. It feels like it will be around for a while.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Mostly good but a few issues

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I decided to get some serious protection for my new iPhone after breaking the screen twice. I've dropped the phone with the defender on it and it's handled those drops very well. The home/touch-id sensor area gets the plastic bunched up and looks funny. Below that the rubber doesn't stay in place completely sometimes catching on things.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as it should

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Fits my phone like it should. No problems with this one but previous boxes before the clip snapped and the clips that the belt clip clips into seem to break off after long use. Could be me but I would think those shouldn't be breaking since that is the main thing holding this all together. I still got another as they do last a long time and protect the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well but one cover not as sturdy as others

    Posted
    tvLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've used Otterbox cases and love them. I would buy this again. Bought this one for my 16 year old son. The case is great but the one part near the battery charger or headset is kind of flimsy and not supported very well and I could see this breaking off if pulled hard or could break after extended use. Other than that it's a great case and I would buy this again.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Another great otterbox case

    Posted
    allybran
    • My Best Buy® Member

    I always buy otterbox cases as they last longer than other cases I have tried. I tend to drop my phones a lot so I immediately buy one when I get a new iPhone. This one holds up to the standards as the others. Although the iPhone 5 is longer, it seems to make the phone look even longer but that is not the case's fault. I'm pleased with my purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox Defender case is great phone protection

    Posted
    AdvantageStats
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Otterbox Defender is double protection for your phone, first a 2-piece plastic casing form fit, and then a nice thick rubber covering over that. Covers openings from dust when not accessing them, good grip to hand onto phone well, and has its own bulit-in screen shield. Also comes with a clip-on belt/clothing holder when out and about.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very protective, a little bulky

    Posted
    Glen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This cellphone case does not slip into and out of a pocket easily, but it does provide an all-around cover that appears to offer good protection from damage. The screen protector transmits finger touches well, and allows fingerprint recognition to function normally. The case is not 100% waterproof, but most openings are covered.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Glen,

      We're so glad to hear that this Defender series is providing excellent protection and great peace of mind! Please keep in mind that OtterBox cases do not claim to be waterproof, and we would not recommend submerging the case in any liquids. If you have any further questions on this, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to provide assistance!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Sturdy case protects well

    Posted
    NinersFan16
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The case feels sturdy and should protect from falls that do not take direct hits to the screen. I do not like the plastic screen cover and have removed it. Instead I use the zagg HD invisible shield. I do have concerns about the longevity of the flag sticker on the back. It feels "cheap" and I expect it to peel. Overall I still like the case and am happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox is worth the price

    Posted
    Hollis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love the durability and not having to treat my phone like it's glass (not that I'm throwing it around either). I like that it has the area open so I can utilize the Touch ID. However, with that area open, it's easier for dust to get between the screen protector and the screen. Plus, at an angle, it looks oily. I've asked other people about it and they have the same issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but still allows dirt inside.

    Posted
    Mincepie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My husband updated to a smartphone and needed a case. He is in construction, so he needs a heavy duty case that keeps out the dirt but allows for phone call sound. We picked this case due to the completely incased phones have muffled sound. This case works good, but still allows fine dirt inside. If you do work like my husband, you will need to open and clean a lot.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Cynkzim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    As all otterbox products are good, basic. My husband likes it though so I guess that's what matters. He has to have a phone with a clip because he hates having his phone in his pocket. In the past when his clip broke, he called otterbox and they mailed him a new one for free which is great customer service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great IPhone Protection

    Posted
    CAM1

    I wanted to protect my first IPhone. It is a large investment for me that I wanted fully protected. I can be a little clumsy, so I wanted to make sure that if I dropped the phone, no harm would come to it. I did a fare amount of research and this case seemed to be the best. It is a little pricey, but it is a small price compared to replacing/repairing an IPhone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Phone protection with OtterBox

    Posted
    Shar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my third Otter Box, each for a different phone. I like the protection it gives my phone. I have dropped my phone a couple of times and will say it offers the protection that it claim it will do. The only reason I gave it 4 stars was I would have preferred a different color but this was what was available. No real complaints.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    bulky and protective

    Posted
    Andrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought my teenager daughter the bulky Ottobox case after she dropped and cracked her iPhone 5s for the 2nd time with prior less protective cases. She hasn't drop her phone yet and I believe it is sturdy again future phone drop screen cracked. Only complaint she has is the dust screen protector make it hard to type. I suppose you can remove it.

    I would recommend this to a friend