Main Content

Customer Ratings & Reviews

OtterBox - Defender Series Case for Apple® iPhone® SE, 5s and 5 - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 5178 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 6, showing101-120 of 963 Reviews
  • Rating: 4 out of 5 stars

    Works great, but beware of home button "covering"

    Posted
    jediliz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my 3rd different 5s case in almost 4 years....but so far so good. However, the home button area lets in occasional dirt, so beware of the possibility of the screen getting dirty via that opening. Otherwise, it protects well against drops.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection

    Posted
    Mochi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great product does what it's suppose to do=protect my phone. Do wish the home button was covered as well so moisture doesn't get in the case cuz then I have to remove the case to dry it...and if you remove the case too often the corners of the putter case starts to get loose which is annoying.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Mochi,

      We’re glad that the Defender case is taking care of your iPhone! We’re sorry that the silicone slipcover is getting a bit loose though. Thankfully we can easily replace compromised case parts through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement arranged in practically not time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Great Case For A Clumsy Daughter

    Posted
    Lebo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far we are impressed with this Otter Case, but I would think they would improve on the design for the price it commands. Also, it may just be us, but the response on the screen is latent in some circumstances where the clear plastic front touches the screen itself. This is not a 'dealbreaker' but can be annoying.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Durable case

    Posted
    Popperma

    My husband works in the field all day, whether it's climbing poles or ladders, crawling around in someone's attic, or getting in and out of his truck. He needed something heavy duty with a belt clip. He absolutely loves this case. He doesn't have to worry about it if it takes a fall. Great case and belt clip!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very durable

    Posted
    Keurig987
    • Verified PurchaserVerified Purchase

    I really like Otterbox. They have protected my last two phones. When I take the Otterbox off the phones look brand new. When I purchased this box there was not a waterproof version or many color options which would have been nice. Despite the limited options at the time of purchase this is a very high quality case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good way to protect your screen

    Posted
    db5546
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this when I purchased my phone and the salesperson put it on my phone. I would not have been able to put in on myself. Ended up that I did not even need it because I purchased and OtterBox and the screen protector made dark shadows on the screen when used at the same time as the OtterBox.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bought for my teenager

    Posted
    buttermaker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had to buy a replacement phone for the latest one that my teenager found a way to destroy. Purposely bought this case for the iPhone SE to maximum the "return on my investment". He has had the phone (in case) for over a month - works like a charm and the phone is snug as a bug in a rug.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good case for my iPhone

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my 3rd iPhone case. I buy this particular one for the holster. It will eventually break. The woman at Best Buy told me next time, instead of throwing it away out of frustration, take a picture of it and send it to OtterBox and they will take care of it. Too bad they just don't sell the holster separate...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid Phone Case

    Posted
    Cornboy98
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The Defender Case is a solid basic phone case. It's a good value for the price since it comes with a belt clip. It's a little bulky but doesn't add toouch weight. The only con is the screen protector can get moisture underneath it so you have to dry it out. Otherwise this is a great case for the iPhone 5s.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone case for drop protection

    Posted
    Boova
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my second Otter Box Defender phone case the first was on my iPhone 4 and now for my new SE. Same great quality with all the same protection as before. Only draw back is the thicker charging port cover is a little harder to open than before. Still a great product to protect a great phone!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection, screen saver built in

    Posted
    caffeinator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've owned at least 4 Otterbox defender cases. They seem to work best when used with holster. The rubber appears to get baggy if used in pants pocket. Starts coming loose on corners and gets snagged more easily.The integrated screen saver makes installation a breeze. After 2 years, my phone looks brand new.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very sturdy but bulky

    Posted
    konadream
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's otter box~ bulky case, but it works like champ in every environment! You don't have to worry about dropping the phone in any situation with this case~! But feels bulky and rubber part at the bottom connector area began to loose...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks to offer superior protection

    Posted
    CoManwo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I’m personally a huge fan of very simple cases and bumpers but I bought this for my dad since he can’t help but always drop his phone. I imagine this will protect it just right for him. It’s a little bulky and kind of difficult to program the Touch ID with the case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good fit and feel

    Posted
    JeffChE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is for my SE and has enough tactile friction to allow one handed actions and minimize slipping off the dashboard. Holster does not encourage easy on/off, but the kickstand feature is nice for viewing pics and videos, or emails

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case

    Posted
    CameraMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This cases works great but the home button is not covered so dust & dirt keeps going between my touch screen & clear case protection. Also the rubber piece by the home button doesn't stay where it's supposed to be. I have to keep pushing the rubber back into place on the case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Protective Case

    Posted
    HMSJM
    • Verified PurchaserVerified Purchase

    Very protective case for my iPhone 5s. OtterBox is the way to go. Love the color. Only reason I did not give it 5 stars was because of the "rainbow" smudging that occurs between the phone display screen and the protective screen cover. You have to take it apart to clean it but it eventually comes back.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sale clearance

    Posted
    31Chavo8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed to get new case for sale then I ordered it make sure a pic. I have iPhone 5s When I got my order. I thought it was for both 5/5s but it was only 5 I guess I put the case otterbox on iPhone 5s nice but it didn't have Touch ID. I saw that's why it was clearance and number model. I guess I like it

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice for the Price

    Posted
    R2FID2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Overall a solid product and a great protection solution for my phone. This Otterbox model/SKU will be retiring as it supports the iPhone 5 only. However, I bought a replacement/backup (same Otterbox product but in black) at a local Marshalls for less than the clearance price at Best Buy (one month later).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great for a while

    Posted
    Morgan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This product works great at first but over time the edges start to loosen and pull away. As long as you are very careful you may not have this problem. However this is not the first otterbox we have had this problem with. Overall a great product, does live up to the promised protection

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fits Great

    Posted
    lostbones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member
    • Top 500 ContributorTop 500 Contributor

    I bought this for my son, it has already offered great protection and saved the phone from damage. So thank you very much this works great! The only downside I see is that the plastic screen sticks to the phone screen and looks like there is oil in between you just have to get used to it though.

    I would recommend this to a friend