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Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S7 Cell Phones - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4016 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 4,016 Reviews
  • Rating: 4 out of 5 stars

    Decent, at best

    Posted
    Erica
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Otterbox is great, but the holster and clip are lame. & lucky that the case is so great, because when the holster and clip completely broke in half while I was wearing it, the case saved my phone! So that is nice. However, the film screen protector has become VERY scratched, just from general in and out of pocket use. I am very disappointed in that factor. And of course you can't warranty the screen protector that is attached like you can the holster and clip. So, the case will last as long as the screen is still visible through the scratches.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A bit expensive but worth it

    Posted
    Raziel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This otter box is expensive and a bit bulky (may not fit in the side pockets of of types of pants) but it provides great, unbeatable protection. It comes with a screen protector too which is a great value. Keep in mind that the S7 sometimes runs a bit hot and it gets even worse in a big case like this. However, take the phone out, give it a bit of time to cool, and all is well. I have had the case for months and the phone only got hot a few times. For a phone as expensive as the S7 I wanted a high quality case and this did the trick.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does what it's supposed to

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was disappointed at the price difference between the online price and what my local store was charging ($30 more in-store), but couldn't really afford to be too picky since I needed a new case ASAP, and didn't want to spend even more money on both a case AND a screen protector. It does what it's supposed to though, but I find myself sometimes having to tap things on my screen twice to get the screen to recognize it through the built-in protector this comes with. All in all though, I'm happy with the product.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Doesn't fit very well.

    Posted
    OtterboxS7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the OtterBox brand. They make great products but not for the Galaxy S7. I have purchased and returned multiple of the same item only to be further disappointed. Although the S7 is not the edge model, the edge of the glass is beveled. This causes the plastic screen protector of the OtterBox to bow up over the touch screen. This makes the touch sensitivity less accurate, since you have push harder on the screen for the phone to register. There really should be a redesign, fixing this problem.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The Forever Protector

    Posted
    Mommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Otterbox defender case is top of the line protector case for any cellphone. The defender case holds up for many years because mines still does. This particular case as a built-in screen protector with extra layer surround it and clip on cover too. What I love about the clip on cover is that I can flip around to protect the front or back of my cellphone and clip it to my waist or anything else.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love otterbox

    Posted
    Redelainem
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is seriously the only case that I really and truly trust to keep my phone safe. I've been buying Otterbox for years and they have never let me down. My phones stay in the perfect condition they were in when I pull them out of the box with this case, and my young children quite often play with my phone. Really helps for when I upgrade my phone to be able to eBay my old one at excellent condition. You seriously do not need an insurance plan if you have one of these cases. This case is your insurance plan. Get it. Really.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Protects phone well

    Posted
    CDIII
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my OtterBox to death. I've dropped my phone down a flight of 15 stairs carpeted so it got a good bounce. On the last bounce up off the last stair about 3 feet up and speed from the fall crash down on cement and bounce back up into a wall and never dropped the call. Twice I've done this and phone is absolutely fine. Only complaint I have is I wish they made a flexible membrane that could cover the button and covered the top near camera and earpiece with something. I get a lot of dirt through the top.other than that it's awesome.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Rugged, but could have been better.

    Posted
    Alex
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I always buy and Otterbox when I get a new smartphone, simply because they have always protected my phone when it has been dropped a million times. This one, however, is just as rugged and protective as usual, but the screen cover is almost useless. The way it is designed leaves a large opening for dust and debris to get under it, and believe me when I say it does. If you buy this product, I recommend removing the stock screen cover and buying a tempered glass, or plastic screen cover to attach to the phone itself.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great case

    Posted
    bestbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case is great. I use my phone for work in the field and I'm hard on equipment but I have no worries about dropping my phone with this case. However the plastic used for the screen cover is horrible. I've had it two weeks and the plastic is already hard to see through. It looks like there are little welding burns all over it and I don't even weld anymore. Otter; Great job on the case...find a new material for the screen protector!

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey bestbuyer,

      It's awesome to see that this Defender series is keeping your Galaxy S7 out of harm's way while you're in the field, but we apologize that the screen protector is feeling a little 'burnt out!' Our friendly Otters would love to get you back to crystal-clear protection as soon as possible, so please feel free to give them a ring at 1-855-688-7269. They'll set up a warranty claim right away!

      Best, OtterBox

  • Rating: 4 out of 5 stars

    Great, tough, durable case.

    Posted
    GeekGuru1992
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's like an armored suit for your phone. I've always had Otterbox Defender cases for most of my phones and they have all been great. HOWEVER... A heads up for those who use wireless charger pads(Such as the Samsung Fast Wireless Charging Pad) Due to the thickness of the Defender case, the wireless charging feature is affected. It still works but not that great and it's much slower than without the case. I had to return this case because of that problem. HOWEVER the Otterbox Commuter case works well with wireless charging.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The name "Defender" seems very appropriate

    Posted
    ShawnLam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've used other cases. I still have a collection of broken phones to prove it. The OtterBox Defender case has protected this and three other phones through numerous falls. Although OtterBox has an excellent screen protector attached to the case, I now put a glass screen protector on my phones and take the transparent screen cover off of the case. I don't know if this voids the OtterBox warranty, but my goal is ultimate protection while maintaining perfect visibility and touch screen functionality.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Clip broke

    Posted
    Tataisthebest
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I bent over, the clip broke off. I had only had the case for less than 30 days. Very disappointed that I couldn't return it to Best Buy for exchange because it had been more than14 days since I purchased the case. Because I travel for a living, having to call/email the company (Otterbox) and receive a new one in the mail (which would have to be forwarded to me) would have left my phone unprotected for far too long. So I bought a 2nd one. Because if that I give the case and Best Buy experience 3 out of 5 stars

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just what I needed

    Posted
    CarolD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I went in for (another brand) of phone holder - to hold the phone to my belt at work. They didn't have any in. The Assoc.suggested another brand that he DID have in, but it came with another phone case as well. A package deal. Turns out that the Ottorbox Defender case is sturdier than the one I was currently using on my phone AND the combined purchase was still cheaper than the holder of the brand I had gone in for. Worked out great

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Otterbox All the Way!

    Posted
    LAFH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my 2nd Otterbox Defender. I loved the first one that I used with my Galaxy S5 for 4 years. Upgrading to the S7, of course I went back to the old reliable. Only complaint this time is that the screen protector doesn't fit as tightly as it did on the S5... Hoping that it just needs breaking in, because I'm not too fond of the spring in the screen cover that causes problems with the touch screen more than I would like. That is the sole reason I did not rate it 5 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case

    Posted
    gman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great case. Fit Samsung S7 very well. Haven't dropped the phone yet, but case looks like it should provide good protection. Easy to remove and re snap the phone charger and earphone covers that are molded in the rubber case. Open access to camera lenses. There is some loss of the touch sensitivity with the phone, so you may need to press a little harder or repeat a couple of times. But easy to get use to.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection

    Posted
    pAcmAn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Because I only had an option to lease a new S7, I wanted to make sure that my phone was protected from drops and scratches. This case covers the entire phone and has a screen protector built in. The only complaint I have is that the way the phone is made to scan fingerprints there is an opening on the lower part which allows debris between the screen protector and the screen. This requires cleaning at least every 2 weeks but if you can deal with the smudges you may be able to go longer. Great case overall

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super cover case for S7 phone

    Posted
    Sweetiebug2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the plastic cover over the front it totally protects the phone, I love it's durability, it wears well, I just got a new phone, and gave my husband my phone, when we took his S6 out of the otterbox it looked brand new, So when he got my S7 he wanted his otter box to go on it, since it doesn't fit it I had to find another Great otterbox to fit the S7 the new otterboxes for the S8 are not as protective, No plastic shield screen to protect the front of the phone

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case !

    Posted
    Benh22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Deliver rugged durability to your Samsung Galaxy S7 phone with this black OtterBox Defender Series phone case. A silicone skin and hard polycarbonate shell offer impact resistance for drops, and the thermal-formed screen protector defends against scratches.With its cutouts around the camera and ports, this black OtterBox Defender Series phone case provides effortless functionality for your device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case

    Posted
    HvacGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Ever since I gave in to the smart phone I have used a case started with a ballistic brand case on my s3, couldn't find a ballistic case for my s5 or my work note 4 that I liked so I switched to otterbox I can't tell you how many times these defender cases have saved my phones well worth the $50 or less spent, switched to the s7 now with this case and when you look at my s5 after being in an otter box for 2yrs it looks like the day I got it still use it as a wifi enabled smart device at home.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Quality materials

    Posted
    jake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    you should expect the case to be a little less easily removed and reassembled than other slimmer cases but the protection it offers is worth having a bulkier phone. comes with 2in1 accessory stand/clip. do npt use a screen protector underneith or ontop of the case as it has its own screen protector and using two at once seems to reduce the touch screens responsiveness.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey jake,

      We're glad to hear that the Defender's security is well worth the installation and extra bulk! We're confident that this case should continue to protect your Galaxy S7 during all sorts of awesome adventures, but if you do have any other questions going forward, please don't hesitate to call our friendly Otters at 1-855-688-7269. They'll be glad to further assist you!

      Best,
      OtterBox Customer Service Team OtterBox