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Customer Ratings & Reviews

OtterBox - Defender Series Case for Samsung Galaxy S7 Cell Phones - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4028 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 5, showing81-100 of 4,028 Reviews
  • Rating: 2 out of 5 stars

    Case is so so

    Posted
    Dan1243
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Ive had this case before for my galaxy s4 and loved it. But how they designed the case for the s7 is not great. I have bigger hands than most chicks, but even with my long fingers the case adds enough width that i cannot use my phobe with 1 hand. The top drop down screen does not want to register a touch with this case on. Returning it and getting the commuter series instead. Ive actually had no case on my phone for the past month.... id rather take the chance of breaking my phone than use this case!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    defender case

    Posted
    jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have bought defender cases before and they protect very well. This one had the screen cover and was not sure to buy. It does cut sensitiveity down when touching screen slightly but not to bad. The case doesn't seal a 100 percent so you get some dust coming in under screen cover..Buttons work fine with a normal press unlike previous cases. Case looks good but does add bulk to the phone, but I got use to it. Over all good case and you wont have to worry about damage to your phone, your protected.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Quality materials

    Posted
    jake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    you should expect the case to be a little less easily removed and reassembled than other slimmer cases but the protection it offers is worth having a bulkier phone. comes with 2in1 accessory stand/clip. do npt use a screen protector underneith or ontop of the case as it has its own screen protector and using two at once seems to reduce the touch screens responsiveness.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey jake,

      We're glad to hear that the Defender's security is well worth the installation and extra bulk! We're confident that this case should continue to protect your Galaxy S7 during all sorts of awesome adventures, but if you do have any other questions going forward, please don't hesitate to call our friendly Otters at 1-855-688-7269. They'll be glad to further assist you!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rating: 5 out of 5 stars

    It's An Otterbox

    Posted
    BBGUY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's an Otterbox, it does the job and protects the phone. This one is one of the top notch ones so it does the trick. The issue is with the screen protector, you need to pop that open and get a Zagg Glass on it or it will drive you crazy because it won't be responsive on your phone. Trust me, have the Best Buy guys put the case on there for you and pop off that lame screen that comes with this Otterbox and spend the extra bucks on getting a Zagg Glass on it, you'll be a lot happier.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent case for protecting your phone

    Posted
    SomeDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Every single cell phone I have ever purchased has always had an OtterBox case and I have yet to ever have one get damaged from being dropped. OtterBox cases are simply the best protection you can get... although they are not waterproof. Ive had a couple of waterproof cases and when you would talk to someone it sounded like they were under water when they would speak.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Case fits great but the clip...

    Posted
    searsemployee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like how the case fits and as long as overtime if you do not put it in your pocket you shouldn't have to worry about much dust. The issue im having so far is that it seems that the clip doesn't seem to grab the phone as well as previous versions. i feel like it will fall out quite easily as well as i have to double check to make sure its actually clipped in. Not sure if this is just an issue with mine or if other galaxy s7 cases have this issue but it doesn't feel as secure.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    Jerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've have the same, bought when I got my Phone, but it was worn out so I needed a new one. It's very good, I've dropped my phone several times, my phone was not damaged. Again I had to replace it do to being worn out due my contiuous use over the years. I like it, but it does make the phone very thick, S7 are very thin. But it does provide protection, which I like very much.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still One of the Best Protective Cases

    Posted
    Bittermidget
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Have tried many cases over the years, but still prefer the protection offered on the Defender cases. Phones have survived many drops and only stepping on the phone has produced screen cracks. One suggestion for Otterbox though...stop packaging with the expensive hard holster that few people probably use and instead, provide an extra screen protector that everyone WILL actually use. Once the protector gets scratched up, you're out of luck since it's part of the front case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but not great

    Posted
    Sleepy1405
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have been a fan of otter box since I started buying Samsung Galaxy phones. They have been great at protecting my phone. The last two I got I have noticed that the rubber around the plastic body eventually comes loose after one year. Not loose enough to fall off but loose enough to look funny. If they could just fix that it would be five stars. Otter box has in the past given a replacement part but I would rather not have to go through the process.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keeps Your Phone brand New

    Posted
    Brianna
    • My Best Buy® Member

    I have always had an Otterbox Defender on my phones. My last phone was an S5 and when I took off the case it still looked brand new. This one I don't doubt will be any different. I only have one complaint on this one that fits the S7. I have to push a bit harder to get the words to type. Because I'm used to pressing lighter my sentences run together since the space bar doesn't get pressed down. Solution: getting a different screen protector. The case is worth that one issue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great, Consistent Protection!!!

    Posted
    NBelleisle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This OtterBox Defender case + clip holster is a safe go-to for anyone who tends to drop their phone, exposes their phone to the elements, keeps it on their person while working a vigorous job or doing other high-movement activities. This is about the 3rd one I've bought now, over the course of I don't even know how many years. They hold up so well & are sure to protect your phone so you don't have to worry about every fall being the last your phone sees lol

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Case, Minor Flaws

    Posted
    Xenopherus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A very solid case, does it's job well. However, the plastic screen protector (built into the front of the case) is just a little too high off of the screen, which allows a bit of dust to get up underneath. Also, since the screen protector is a little high, you have to press down a little more than usual in order to have the screen respond, but this is barely noticeable after using the phone with the case on it for more than a few days. Overall, I would recommend this case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No other case can handle what we throw at it...

    Posted
    Otterbatts
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    For the money we spend on phones these days having them on site with us wouldn't be possible with out a case like this. I'm an iron worker and before the otter box I would ruin phone after phone on the steel either drops or sparks and slag melting the screen . Now my case takes the abuse my phone can't and 2 to 3 months I buy a new one . I've had my s7 for 2 years now it's the longest I've ever been able to keep a phone .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good product, my phone is very secure & protected

    Posted
    Sly19
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Checked with friends and family for a good case for my new phone. Everyone recommended the Otter. I chose the Defender Series as it seemed to offer the best protection. The instructions were not very clear on how to pull the case apart so that I could put the phone in. But once I figured out that I could pull it apart without breaking it, the rest was easy. I feel it was the best protection and I'm very happy with how secure it is. I also love the design - Real tree camo.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this Case

    Posted
    frizbiey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this for my daughter's phone and it offers excellent protection for her device. I love the built in screen protector and easy access ports for charging and earbuds. We previously had a Lifeproof case but always had a hard time accessing the ports and finding charging cords that would fit the in the hard slot that sticks out from the phone. Ultimately we ended up swapping that case for this one and it is much better.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very Sturdy... With Drawbacks

    Posted
    ChrisB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you are incredibly hard on a cellphone, and want ultimate protection, this is a great case. However, the reason I only gave it 3 stars, it has a flaw for anyone using their smartphone with a credit card reader. The case is so thick, it is impossible to plug the reader into the phone with the case on. I ended up getting a different Otterbox (Commuter) that works with the reader. I did keep this case, as I may swap between the 2 cases based on circumstances.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Chris,

      Thanks for your candid feedback! True, we cannot guarantee that all third party accessories will be compatible with our cases. We are glad that the Commuter is working out though and that you have the option to switch back to the Defender if needed. If you ever have any OtterBox questions please do not hesitate to give our helpful Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 3 out of 5 stars

    Bulky but protected

    Posted
    aaronmwatson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This case is probably the top of the line when it comes to drop protection. It's heavy duty and rugged. However, it's super bulky. I bought this because I had the same one for my previous phone. This case, however, is significantly thicker than the previous versions. So if you want super-protected and don't mind a large rectangular bulge in your pocket, then you'll love this case. If you want solid drop protection in a slimmer style, go with the Commuter.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great case bad screen

    Posted
    Jward
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    it's a great case far as protection but two design flaws are one the backing is smooth so phone slides around to easy. Secondly the screen protector sensitivity is terrible I have to hit keys a few times because it didn't recognize me pressing down . however I've dropped the case and my phone is unharmed . Otterbox needs to make a version of this case with the clip minus the screen protector so u can put your own tempered glass they work much better.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Jward,

      Thanks for your feedback! We are glad that this Defender case is taking care of your Galaxy S7. We’re sorry that it is a bit too slippery for your comfort level and that the screen protector is interfering with your touchscreen interaction. The touchscreen issue is not typical and we definitely want to rectify that dilemma. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged.

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Better but still needs improvement

    Posted
    Justin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Got thisbfoe my wife's Galaxy S7. otterbox has gotten better. But there are still things that aren't great. There is a slight space between the plastic. Ptextove screen and phone screen. This causes you to have to press harder sometimes for it to register. Dirt and crud still manages to get behind the case and on the phone. The rubber putter cover starts to get loose over time. Overall it protects the phone very well and costs a lot less than Life proof.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Rugged

    Posted
    JeffNPlano
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Due to the large size of the Galaxy S7, the phone and case are somewhat bulky. This has caused the case to 'snag' on seatbelts, etc. and get pulled off my belt. based on prior experience with a smaller phone, I expected this, which was why I wanted a sturdy case. Despite falling onto a variety of hard surfaces, the phone has not been damaged AT ALL. In fact, aside from one small scratch on the corner, even the case is undamaged. This is a very rugged case!

    I would recommend this to a friend